?
? !
1 photo
GO Homes
4.4 from 208 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    4.5 (99)
  • Site Admin
    4.4 (91)
  • Timeliness
    4.4 (89)
  • Structural Integrity
    4.7 (81)
  • Plumbing & Waterproofing
    4.5 (82)
  • Electrical & Lighting
    4.6 (83)
  • Flooring
    4.7 (81)
  • Transparency
    4.4 (84)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Hanish
Hanish
  • 2 reviews
  • 5 likes
  • Verified

Frustrating and a painful experience throughout the process, no commitment on commencement of Works.

published

No commitment on commencement of work after 6 months of signing the contract and 12 months from signing the prelim contract. No transparency, poor communication and no commitment to any work are only a few out of many other trade-offs. Also, look out for other companies they shares resources with.

Customer Service
Site Admin
2 comments
GO Homes
GO HomesGO Homes
Hanish
Hanish
Tara A.
Tara A.Perth, WA
  • 3 reviews
  • 9 likes
  • Verified

It gets worse and worse

published

We keep going with this HORRIBLE company yet we keep getting charged more and more!! We asked if we needed something for the house and we were told NO and they removed it off of our plans. Now, that we’re into scheduling it come up that the house is MISSING what we had brought up and now it needs to be added. Pushing our timeframe back AGAIN!!! And adding MORE out of pocket costs that can’t be added to the loan.

So many useless staff, can’t even understand proper English. Can’t keep ontop of paperwork and have no idea what they’re even doing. Can GO Homes actually confirm that the people they hire have any qualifications????

Never ever build with GO HOMES
we will be getting lawyers involved.

Customer Service
Site Admin
2 comments
GO Homes
GO HomesGO Homes
Tara A.
Tara A.

Don’t bother, they don’t do anything.

P Menezes
P MenezesPerth, WA
  • Verified

Outstanding service. Very impressed

published
Customer Service
Transparency
1 comment
GO Homes
GO HomesGO Homes
Home Builders

Find out how GO Homes compares to other Home Builders

Know better, choose better.

Compare all
Pious_Alien
Pious_AlienPerth, WA
  • 2 reviews
  • Verified

Perfect choice - Quality build and reasonable pricing

published
Customer Service
Site Admin
1 comment
GO Homes
GO HomesGO Homes
Get quotes

Get quotes from Home Builders servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes
Seb Constantine
Seb ConstantineSouth West, WA
  • Verified

If you're wanting to feel valued build here!!

published

I had a wonderful time building with Go Homes!! Tallal Marouff was my builder and he guided me not only professionally but also personally in my journey of building my first home. I felt like I was his highest priority and like I was the only client he had even though I knew he had many. Tallal helped me have a stress free journey and I am extremely grateful for his work and character. I would highly recommend Tallal to my friends and family! Please carefully consider GO Homes when building your dream home!

Customer Service
Site Admin
1 comment
GO Homes
GO HomesGO Homes
Related Articles
Previous

Tips for Choosing a Home Builder

Ready to build your dream home? For the best outcome, a lot of planning prior to building is recommended, so here are some tips to help you with choosing a home builder.

Wendy Z.
Wendy Z.14 Feb 2020
tips-for-choosing-a-home-builder

Making ProductReview.com.au's home builder reviews work for you

A quick guide to getting the most out of ProductReview.com.au when researching home builders. If you're feeling overwhelmed by information, we're here to help you cut through the noise and easily pinpoint the most useful reviews for your situation.

Nathan S.
Nathan S.14 Feb 2020
making-productreviewcomau-work-for-you

The best home builders in 2020

ProductReview.com.au has an extremely active community reviewing home builders all over Australia. We've harnessed their collectively knowledge to deliver a comprehensive list of the best builders in NSW, VIC, QLD, WA, SA, ACT, TAS, and an overall #1 winner for the whole country.

Nathan S.
Nathan S.7 Nov 2019
the-best-home-builders-in-2020
Next
  • Verified

Lack of professionalism and poor customer service

published

Lacks of professionalism, transparency, organisation and customer service. Delays at every turn, lacks of accurate communication and just poor performance all round. They hide any feedback that does not paint them in a good light. Take long time to response you. No progress since the first PCI when house is nearly ready for hand over.

Customer Service
Site Admin
3 comments
GO Homes
GO HomesGO Homes
Ktwee
Ktwee

Hi, we have been trying to call your office couple of times today to follow up handover process and no one answers the call 65004566. I hope this can be improved.
My job number is 50312.

GO Homes
GO HomesGO Homes
Jenna Higgs
Jenna HiggsPerth, WA
  • Verified

Amazing!

published

Tallal has helped me through my journey of building my house. We are currently in the first quarter of building and it has been amazing and super helpful :) All involved have helped with every step of the way and how really understood my financial situation and have spoken with me about absolutely everything! Thanks to Tallal and the go homes team! I can’t wait to get into my new home!

Customer Service
Site Admin
1 comment
GO Homes
GO HomesGO Homes
SVN
SVN Perth, WA
  • Verified

Had enough and not even at construction stage yet..

published
Incentivised ReviewNo
Build StagePre-Construction
2 comments
GO Homes
GO HomesGO Homes
SVN
SVN
Shonna
ShonnaPerth, WA
  • Verified

Great experience - great customer service

published
Customer Service
Site Admin
1 comment
GO Homes
GO HomesGO Homes
Home Builders

Find out how GO Homes compares to other Home Builders

Know better, choose better.

Compare all
  • Verified

Never again!

published

The best part of our build experience with go homes was the saleman [Name Removed], he gave 110%. Unfortunatley the rest of the process was terrible, from trying to get information from the construction consultant and the site supervisor to the appalling finishes. Its been a long journey and at 34 weeks from pad down we're not at handover yet.

Customer Service
Site Admin
1 comment
GO Homes
GO HomesGO Homes
Get quotes

Get quotes from Home Builders servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes
S meynell
S meynellPerth, WA
  • 3 reviews
  • 13 likes
  • Verified

Shocking

published

Absolutely shocking experience paid our deposit in June still no working drawings cash buyer owned the land told we had a head start and here we are January nowhere we did our Prestart 11th December and it’s still not sorted, we even had all the drawings from our first builder who went into liquidation they sometimes don’t even acknowledge emails or return phone calls. Choose your builder wisely February 2nd the blatant lies just go on and on. NINE MONTHS TOMORROW and still no slab down they cleared to block the incompetence of the sales team have cost us thousands 8th April slab was supposed to be down just another lie this company is the worst of the worst

Customer Service
Site Admin
3 comments
GO Homes
GO HomesGO Homes
S meynell
S meynell
S meynell
S meynell

BEWARE OF FALSE REVIEWS when you are placing a review on this site it tells you no names or contact numbers are to be added if you notice only the good reviews have names ?? If they are genuine?

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Kvd
Kvd
  • 2 reviews
  • 1 like
  • Verified

Happy first home owner

published
Customer Service
Site Admin
1 comment
GO Homes
GO HomesGO Homes
  • Verified

Moved in exactly a year from purchasing land, pretty straight forward process, very happy with our first home!

published
  • Thumbnail
  • Thumbnail
Customer Service
Site Admin
1 comment
GO Homes
GO HomesGO Homes
Nedel Tomi
Nedel TomiPerth, WA
  • Verified

Great value inclusions and service

published

We are building our dream home with Go Homes. Our experience so far has been great. We found Gail to be very approachable, friendly, professional and knowledgeable. We were able to design the home to suit our needs and the inclusions we got are excellent; great value for money. Probably the best inclusions for the price. Furthermore, Emma was our Prestart consultant. She was also very approachable and tried her best to get our home ready for construction within a reasonable timeframe. Very excited to see the home finished! Thanks to everyone at Go Homes.

Build StageMid-Construction
1 comment
GO Homes
GO HomesGO Homes
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Matthew
MatthewPerth, WA
  • Verified

Pre-Construction Review

published

Has been a long journey to signed contracts in the pre- construction phase due to this grant incentive environment that we are currently in causing significant delays and frustrations! However the sales consultant Gail from GO Homes was exceptional in always being there to answer all queries I had and explained rationale behind what was happening and why which I thoroughly appreciated. Communication is key and setting expectations is crucial to an overall happy customer experience which I could not fault her. She was also instrumental in helping me finalise my house design which is fit for purpose.

Build StagePre-Construction
1 comment
GO Homes
GO HomesGO Homes
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Home Builders

Find out how GO Homes compares to other Home Builders

Know better, choose better.

Compare all
Page 1 of 14
See all GO Homes reviews

Questions & Answers

Andie
Andieasked

Hi , what is the time frame for a building contract to be drawn up?

17 answers
Doreen
Doreen

It was more than a year ago when I signed my contract. But based on my rough memory, it was about 2-3 weeks to get the building contract.

Andie
Andie

Thanks, the builder told us 6wks, now their saying another 4 was, it’s just doesn’t seem right.

GO Homes
GO HomesGO Homes

Hi Andie,

Due to incredibly high demand, it is definitely taking us a little longer to process contracts than it did a year ago. Please be assured that our number 1 priority right now is ensuring all our current sales are processed through administration in time to meet stimulus eligibility requirements for our clients.

If you could provide your job number we'd be happy to take a look at your specific job and provide an update.

Thank you,

The GO Homes team

Mindyourownbusiness
Mindyourownbusinessasked

At what point does your ‘24 week construction timeline’ start? When the file moves to construction? When the slab is down?

And why won’t you provide the key miles stone dates from the build schedule to your clients to assist them in their planning?

3 answers
GO Homes
GO HomesGO Homes

Hi there,

Thank you for reaching out!

We pride ourselves on our build quality and commitment to deliver for our clients.

As your question appears to relate to a specific job file, are you able to please contact us at info@gohomes.com.au with your job number so we can look into this matter for you?

Kind regards,

GO Homes

Thanks. However, there should be a definitive response to this regardless of the job file number and therefore shouldn't need looking into...

GO Homes
GO HomesGO Homes

Hi again,

As every job is different, it is difficult to provide exact dates without knowing the exact project details. But we do strive to have clear and open communication with our clients to keep them in the loop with the many stages of their building process.

If you can provide us with your job number via email, we will be able to give you an answer specific to your build.

We look forward to hearing from you.

GO Homes

Tom M
Tom Masked

I would appreciate knowing if you would be able to organise a meeting with us on Monday even though your display homes do not open Mondays
Please respond to my question by email at4;
tk_mukkur@hotmail.com

1 answer
GO Homes
GO HomesGO Homes

Hi Tom, we have sent an email to the address provided. Thank you!

GO Homes

See all GO Homes questions

Get an answer from our members and GO Homes representatives

Details

CategoryHome Builders
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.