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GO-SIM

GO-SIM (page 2 of 18)

4.2 from 349 reviews

See the Best Travel SIMs in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
184
4 star
103
3 star
25
2 star
8
1 star
29

Allegra

AllegraSydney, NSW

  • 3 reviews
  • 2 likes

Excessive Charges & Terrible Customer Service

published

Purchased in August 2016 for $100.00.

1 comment
GO-SIM
GO-SIM R.GO-SIM

Hi, we're still awaiting your response. Please send us your account details via private message so we can investigate your issues.

Thank you,
The GO-SIM team


Mark V

Mark V

  • 2 reviews
  • 2 likes
  • Verified purchase

Incorrect advertising

published
2 comments
GO-SIM
GO-SIM R.GO-SIM
Mark V
Mark V
Tracy

TracyQueensland

Go Sim Update

published
5 comments
GO-SIM
GO-SIM R.GO-SIM
Tracy
Tracy
GO-SIM
GO-SIM R.GO-SIM

We are glad to hear that Tracy and we thank you for being a valued customer.

stephen.prowse.90

stephen.prowse.90Queensland, Australia

  • 2 reviews

Good in cities, poor rural coverage

published
1 comment
GO-SIM
GO-SIM R.GO-SIM

Jetstar sim (gosim) hopeless in usa

published

They provided me with a us number which cannot connect to any us network provider. When I login as the global number. It connects to some network. But when I tried to make a call, they sent me an sms requesting me to use the us number. Hopeless to use in the states.

3 comments
GO-SIM
GO-SIM R.GO-SIM
Bobby
Bobby

Thanks for your reply. But both numbers are out of service. That is you cannot provide any service in the USA.

GO-SIM
GO-SIM R.GO-SIM

We would be happy to replace your old SIM with our latest US or International product. Please let us know if you are interested.


Worked like a charm

published

Spent 3 weeks in Italy - bought a cheap unlocked phone and a GO-SIM Europe card in Australia before I left. This sim and phone was just for use in Italy when needed. Worked from day one never had a problem connecting to any local network, local SMS send and receive cost about .30c each, Australia about 0.70c. 5 minute phone call to Australia cost about $3.50, Italy calls about 0.30 per minute. Easy to setup - app works well also for topping up credit etc.

1 comment
GO-SIM
GO-SIM R.GO-SIM

Hello Sean. Great to hear that the service worked well for you. We thank you very much for your feedback!


Roger Clarke

Roger ClarkeMelbourne

  • 3 reviews
  • 1 like

Not a SIM to take to the USA

published

This is a frustrating SIM card. After travelling through Cuba, where it worked very well, it utterly failed to connect with either AT&T or T-Mobile in the USA. Disturbingly I took this SIM card into a T-Mobile retail store in Washington DC where they checked out their association with the Go-Sim people reporting that they do not have a mobile phone agreement with Go-Sim or JT. Go-Sim customer help attempted to assist me through the connection process without any success. I'm giving it one star for Cuba and one for reasonable customer service but nothing for the rest of my travels in the USA.

3 comments
GO-SIM
GO-SIM R.GO-SIM
Roger Clarke
Roger Clarke

Your customer service people were considerate but after some time admitted defeat. I am left with a phone card with unused credit and one that I probably would not risk again in the USA. A refund of my unused credit would be appreciated.

GO-SIM
GO-SIM R.GO-SIM

Dodgy product and poor customer service

published
1 comment
GO-SIM
GO-SIM R.GO-SIM
Westozi

Westozi

  • 2 reviews

Don't leave home without it.

published
arcadia10

arcadia10Perth, WA

  • 18 reviews
  • 25 likes
  • Verified purchase

Convenient, But Expensive For Texts In Some Countries

published

Expensive and drains battery

published

Every few minutes this sim card makes the phone show a message (Iphone 6) asking what country you're in, and this activates the screen so that your battery is drained - really useful if you need to use your phone as an alarm clock in the morning, or even just because you're travelling and charging points are few and far between - so wasting battery is just crap.

Also I paid over $60 for the card and postage and the credit lasted one day for internet usage only!!. Thanks - what a rip off. 31 x 50 = $1550 per month. Will not be recharging of course.

Only wanted this sim because getting local sims can be time consuming, but not at that cost.


catcat

catcatAdelaide, South Australia

They give free credit for good reviews

published

Credit does not last long at all, expensive. Buy a local prepaid sim instead or if in Japan or other country where non- citizen can't buy prepaid sim just use Skype etc. not a good product.


bad product

published

uses all you data within 2 days even though I bought an additional data pack.
The company say that if you leave a positive review they will give you additional credit. I changed my review when i got home. would never buy or recommend. go wi fi.


Pete

PeteQLD

  • 8 reviews
  • 8 likes

Whatever you do, do not choose Go Sim

published

Get the JT TravelApp too

published

Go-Sim worked a treat, but it wasn't until I started looking at the usage records in the JT Travel App I realised data is charged in minimums of 1 meg, so no matter how briefly I turned on data, it was costing the minimum charge. I highly recommend downloading the JT Travel App too and monitoring usage. Also be wary of your phone/tablet doing auto back up (sync) to each device (or the cloud). My travel buddy burnt a lot of data allowance with photos being auto synced. In any case you can't get caught spending more than your pre loaded amount, so no bill shock back home. I recommend!

Amanda K

Amanda KPortland

Love It!

published

I got this product right away. It came with easy set up directions and worked right away! This was very simple and easy to use. I was very impressed with it.


Paul

Paul

  • 2 reviews

Great Customer Service!

published

Although we haven't gone away yet, we've been quite impressed with how easy it is to use. We've done a few test runs. Our biggest compliment, is the very quick responses we've had via email with the Customer Service Representatives with queries about the card. Always polite and nothing too much bother even though some of the questions we'd asked were probably very straightforward from the representative's point of view!


Lisa

LisaSheffield

Fantastic deal

published

The phone is very responsive, lightweight & perfect for a holiday phone. Bought to use for texting on upcoming cruise & Orlando stay. Much cheaper than using UK text costs. Received very quickly


Great service, with a catch

published

So far so good - very easy to set-up

published

The USA Sim card arrived quickly and set-up was easy. Just log in to rechargeminutes.com. Hoping that the card works well when I am in the USA.


Page 2 of 18

Questions & Answers

Norman E.

Norman E.asked

I would like to know how to email you. Customerservice@gosim.com has bounced back.
Thank you

No answers

Sandra

Sandraasked

Does go sim work in russia?

2 answers
Gosim
Gosim

Hello!

Gosim works in Russia.

Best regards,
Gosim team

Sandra
Sandra

No I haven't been able to access data in Russia. Have only just reviewed this email when hooked up to hotel. Purchased more data when I left Scandnavia but havent had resounce from gosim about the Russian Access although before leaving Australia I was told it covered Russia


shelley

shelleyasked

I'm using my sim card in another card and I need to review my text messages off my sim back in nov n dec of 2017 how do I do that

No answers

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