GoDaddy (page 2 of 10)

GoDaddy is the absolute least user friendly platform I have ever experienced. I have two companies with two websites and emails with them, ( I know, burned once and went back for more). They are expensive and I end up having to call them every month to ask, "Why has my domain unconnected from my website?" or "What is this free trial that all the sudden ended, when I have paid a lot of money for sites that are supposed to run without my having to manage them day to day??" Unfortunately I don't have time to switch everything over to another platform, they are the devil I know and the devil I hate.

I have used GoDaddy for a couple of years... the first year was okay, but the second year there were some technical issues that they could not resolve, wasted so much of my time trying to get them to work on the issue to have it resolved but no luck which is not acceptable when you are running a business.
At renewal time I explained this and other offers online, and I was provided with a small discount then a week later they changed their mind and the discount was no longer valid.
So just a warning, their sale prices may attract you but be aware their customer service is very poor and they do not want to know you when it comes renewal time.

Godaddy do not provide email migration support during Australian business hours. You spend hours on hold with the wrong support teams. They off to call back but don't. My issue has been dragging on for months.

You cant complain about the customer service, there is none, left without a website for weeks, due to thier incompetence

My website was extremely slow and my contact pages we taking 15 seconds to upload after being submitted ! My web developer has had this problem with Go Daddy servers CRASHING AND FREEZING issues with most of his customers ! And told me to go with Rocket.net now all of my problems are resolved. Best to find some other companies that look after their customers and do really care.

I have explained my issue a 100 times over a matter of 3 weeks, struggling daily with these people however, they keep on responding to something different and cannot answer my questions neither can the solve simple issues (email go to spam box). Then I ask for the supervisor but she decided to ignore me totally. Then I keep on calling their given phone number 020 7084 1810 but it seems like this number doesn't exist as it doesn't even ring but "call failed" straight away, over a period of 2 weeks, calling them 24/7. Seriously, GoDaddy should shut down because they know NOTHING about customer support.

I was in the process of updating my WordPress site when my website had a fatal error and disappeared. The problem was a WordPress fault and not GoDaddy, however, after being on the phone to GoDaddy for over an hour I had to pay $100 and was told the problem should be fixed within 72 hours. I need my site online all the time so I Googled the problem and found I could reload my site very easily, I shouldn't have paid the $100 (which they scheduled to be paid monthly!). I asked for my $100 to be refunded, but have heard nothing. This is very disappointing as GoDaddy used to be an excellent provider, but it seems it has now fallen in to a scam operation with little respect for loyal clients. I have been with GoDaddy for over fifteen years.

scam, charges for that I never signed up. Also the support team keeps me on seen for half an hour, all from India and doesn't care about your enquiry,.

Ive been a customer with GoDaddy since 2017 and as an agency have purchased numerous services especially hosting all our domains and our clients domains,. However customer service or rather lack thereof has been an issue, I have reached out multiple times to GoDaddy for a resolution, via whatsapp and via call, and then given the details of a manager (Mark) but still I haven't heard back from anyone addressing anything just yet. My account has been incorrectly charged on 2 occasions and GoDaddy wont do anything about it. On top of that Tameem M and Harsh from their customer service team on Whatsapp Support have been unhelpful, Tameem has been condescending, rude and has toyed with our account.
Just avoid.

I recently bought a domain name and ran into a problem. I thought I was getting some scam emails and thought it was go daddy's fault. It turns out it wasn't. They contacted me and showed me that the extra security I had paid for was working, they explained what the situation was and were very helpful. I had to come back and in good conscience leave a positive review. Thank you Joe for your help. When it comes to buying domain names go daddy has been very good.

Godaddy used to be good but service and attitude has deteriorated in the last 12 months.
Paid for 5 years - supposedly a good deal, but is actually RIP OFF. Godaddy then tries to do add ons.
They couldn't find a page that I'd accidentally deleted.
Customer support person wasn't listening - had to repeat myself 3 times & then became very argumentative

Why is it so difficult to change a phone number with GoDaddy when one has an email that they regularly send to, a Pin number and an Account Number? The good service has disappeared. When one rings customer service now they are greeted by someone in an Asian country who is unhelpful and unfortunately does not possess a solid English base. The service previously was good even if one had to wait a while it is better than this. This should be an easy fix, not some torture. Very disappointing and you can't even email them to their no reply email.

I already operate two websites. One in Squarespace. One in Wordpress. I wanted a simple third website and thought I would use Go Daddy's supposedly "free" service. I didn't realise I was signing up to a criminal organisation. The only thing that works is their website builder. Nothing else. Their accounting system is diabolical, their chat support model is unbelievably bad and the one intent seems to be to rip you off. I'm thinking of going to the ACCC.

I tried this site back in 2018. I didn't use it much and decided to cancel my subscription - couldn't. It kept asking to change my subscription and wouldn't let me cancel. I dropped it to the least amount requesting a contact. Nothing. Once a year, they keep taking money from my account, and I can't stop it. They are thieves! I'm sick of it and have no way to stop it.

GoDaddy has the worst customer service I have ever experience for an online service provider. It is that bad that I am in the process of instructing my team to remove all hostings with this company.

Their customer service agents are inept. My latest bad experience was 55 min with two agents to get a basic refund.

Do yourself a favour and don't use this company.

After paying for a full year domain, my website was taken down without any notification. Now to recover it they are charging me a ridiculous Restoration fee, plus the subscription plan. Total scam!

We had been with these guys since they were Media temple who you couldnt get any help from. I thought when they switched to Go Daddy it might get better but that was not the case. I had a client that used a different service provider for half the cost, based in australia, that actually talk to you on the phone! I know right! Anyway made the move a few months back and thought Id wait to write a review incase they only helped during the honeymoon period but they are still helping me. I will never go back to Go daddy

They removed my website without any intimation.
Tried to get it back now and they asking for restoration fee.
I would have paid had they intimated.
I have using their services for long for my clients and business.
But I will leave GoDaddy services now along with my clients and business.
That's critical for any business and client if the services are removed without any intimation.