Godfreys

Mike went above and beyond to answer my questions in regards to Enzyme Wizard Urine Staine & Odour Remover. I run a busy doggie daycare, vacation care for dogs in Redlands/Bayside & beyond and have synthetic grass in back, that RARELY is eliminated on. However, if I miss one, I know about it when the sun hits it. I found this product and called Mike to ensure I could get some real customer support should the product not deliver on its promises - (I have been using another product for 2 years, but it wasn't doing it anymore, left a residue & a fragrance).

Mike made calls, backed up the statements, offered me more advice, MSDS sheets, and really went out of his way to ensure I was satisfied with the products

5 stars and thankyou Mike

Went into Godfreys Shellharbour to check out upgrading my vacuum. Needed one that bit quieter than one had and bagless. Got shown and demonstrated 3 different ones went with Electrolux bagless green for $249. Suction fantastic vacuumed one room and the amount of dust come up amazing does rugs well too. The lady that served me excellent customer service.

Brought this vacuum online Electrolux Silent Performer Green Bagged. Have spent previously $$$$ on there too range vacuums with power heads , haven’t lasted 12 months and replaced . This is exactly what I wanted , has everything, without the fancy price tag , little ripper in vacuuming. Light weight , which is a bonus , easy to manoeuvre. Looks good. Happy with my purchase , would highly recommend this vacuum without the high price tag .,Godfrey’s good online store .

I bought a Hoover vibrating carpet shampooer from Godfrey’s near 12 months ago ... unfortunately it hasn’t worked correctly since the day I bought . The staff at both the St Mary’s stores were very willing to assist me in any way possible. Gerald at the Noarlunga store was especially good. Fantastic customer service .. knowledgeable and understood my frustration. It is now being replaced.. thank you .

I used Godfrey online to look up which was the best stick vaccum cleaner for all my needs and it came up with a good one called Ultra light, work so well, it was delivered with in a few days free of cost. A great product easy to put together too.

Noarlunga Godfreys have by far exceeded expectations for customer service going above and beyond. After changing ownership the past few visits have been met with understanding and quality service. I have had on going issues with a machine I purchased 5 years ago. They ensured a positive outcome was reached. Would not hesitate to purchase from Noarlunga Godfreys in future for the after sales service alone. A wide range of products in store to choose from.

I bought the Werthiem pro SC9500 carpet extractor. The sales representative at Godfreys Gepps Cross, SA helped me with the machine and demonstrated it as well. Best product and service.

I am a miser and always after cheap but best product. Reality check of life is that not all expensive products are great and not all cheap products bad. The classic example is my vacuum cleaner from godfrey, I am really happy it is simple and easy to operate and does wonderful job and so satisfying. Nothing can go wrong and at the end of the day I don't talk anything bad about it because it is giving every cent of my back. I really love my vacuum even if you will offer me a free Dyson I would sell it on market place and still use my lovely godfrey vacuum. Hover zenith vaccum.

I have bought two different vacuum cleaners from Godfreys, one stick and one normal. The service was great and both products I bought were geared to my own needs. Both products have served me well and there warranty service is second none.

Usually being quick to moan, we thought we would give a positive heads-up for Brett at Godfreys Canning Vale store. My wife and I have bought several products from them (e.g. carpet shampooers, vacuum cleaners, steam mops, consumables, etc), over the years, and return because we feel that Brett gives exemplary customer service. Brett is knowledgeable about his products, demonstrates them enthusiastically, gives an honest assessment of which product he feels is best for your particular needs and is never pushy. This appears to be quite unique amongst most sales staff, nowadays. We feel that Brett is a very valuable asset to the Canning Vale store and highly recommend Brett and the Canning Vale store accordingly.

Again Godfreys have not let me down, my hoover stick failed and I have taken back to Mount Ommaney store and Matt was very attentive and after showing him the fault he did not hesitate to confirm it would be fixed under warranty and booked it in and I received a confirmation text after 1 hour. fast and awesome service Matt. Thanks.

I had a problem with a malfunctioning machine. Brett @ Godfreys Kawana Waters, worked over and beyond to help get this sorted. The staff in general are always pleasant! Thanks Brett!!!!!!

My experience at the Godfreys Prahran store was way more positive than the reviews I just read at product.review.com.au!
I've been shopping for a vacuum cleaner for quite some time. I tried Good Guys, and Harvey Norman to no avail, I guess the sales staff have too many products to remember!?! Anyway, it was a breath of fresh air to find Yassi at the Godfreys Prahran store! What a lovely obliging fella... He listened to my needs and pointed me to the right vacuum cleaner, a "Hoover Conquerer Bagless". I just unpacked the unit and checked out all the attachments... WOW, it's got fantastic suction, my house hasn't looked this clean ever!
Thank you so very much to Yassi (who walked the vacuum to my car) and Godfreys.
Andrea xx

Thank you so much for your help. I brought a hover pet and it works so well. The guys were so helpful and helped me find the exact one for me. Olivia

I went to the Nunawading Store once in 2012 with Ashley to buy some vacuum cleaner bags for the vacuum cleaner and the staff were very helpful to us and the service was amazing.

I have been going to Godfreys at Bundall for years and I’m in very good terms with the whole team working there. If I have a problem about product or need advice about chemicals I will always go and they all help. They look after my vacuums and service them and are always very helpful.

Attended Geraldton store this morning and was immediately acknowledged by the salesperson. Told him exactly what I required and there was no over-the-top sales pressure from him. Spoke with both Thomas and Lisa and they gave me very good information about the product that I had just purchased. I walked out a very happy customer and I would highly recommend this store. Awesome service. Two thumbs up.

Went in with my Hoover which wasn't working properly - I thought a part was broken. They tested it for me, found a blockage and sorted it out and re-tested. The staff was amazing - very friendly and extremely helpful. When they'd finished I offered to pay but they wouldn't accept payment. Such customer service is quite rare these days and it was a pleasant surprise.