- Travel Insurance - Multi Trip
Don’t Go with Good2Go Travel Insurance/AIG
Two reasons not to go with Good2G0 Travel Insurance /AIG:
1. Appalling Customer Service
2. Failure to payout on claims
My Insurance claim was initially lodged with AIG on 8th April, with an acknowledgement of lodgement of the claim nine days later and a request for further information. This was supplied the following day.
On the 6th May I emailed AIG for an update on the processing of my claim. AIG replied with a request for further information. On the 8th May I replied with additional information. On the 17th and 25th May I...
Questions & Answers
Under section G1 (Emergency Expenses) of the Good2Go Multi-Trip International and Domestic Travel Insurance Policy it states that the policy covers ”If your trip is disrupted because of a Natural Disaster”
Could you please define what a ”Natural Disaster” is under the policy and what characteristics of an event are used to define a “Natural Disaster”
Is coronavirus covered?
Is my pre-exiting heart condition covered? Do I pay for a medical prior to?
Good2Go Travel Insurance
Our position relating to the Novel Coronavirus (COVID-19) coverage can be found here - www.aig.com.au/travelalerts
In relation to Pre Existing Health Disorders please contact our Assessment Team on 1800 008 473 and they will be happy to assist you.
Good2Go Travel Insurance
Good2Go I have a query regarding your rental vehicle cover. You have an exclusion worded:
Exclusion L3"Loss or damage arising from operation of the Rental Vehicle in violation of the terms of the rental agreement or loss or damage which occurs beyond the limits of any public roadway."
Does that mean that the vehicle isn't covered when it is parked in a private driveway, motel car park, shopping centre car parks or any other off street parking facility?
If you do not provide coverage when vehicles are parked in the above mentioned locations does this mean that we would need to park on the side of a public roadway, even overnight to ensure we are covered for theft and damage?
|Category||Travel Insurance||Travel Insurance||Travel Insurance||Travel Insurance|
|Maximum Age Covered||59 years old||70 years old||69 years old||69 years old|
|Overseas Emergency Assistance||Not Covered||Unlimited||Not Covered||Unlimited|
|Emergency Dental||$500||$2,000||Not Included||$2,000|
|Pregnancy (max weeks)||Not Included||Not Included||Not Included||Not Included|
|Resumption of Journey||Not Included||$3,000||Not Included||$3,000|
|Hospital Cash Allowance||Not Included||$50 per day, up to $6,000||Not Included||$50 per day, up to $6,000|
|Overseas Emergency Medical & Hospital Expenses||$5,000,000||Unlimited||Not Covered||Unlimited|
|Loss of Income||Not Included||$5,200||Not Included||$5,200|
|Permanent Disability||Not Included||$10,000||$10,000||$10,000|
|Luggage & Personal Effects|
|Theft of Cash||Not Included||$500||Not Included||$500|
|Delayed Luggage||Not Included||$300||Not Included||$300|
|Credit Card Fraud||Not Included||$3,000 as part of Travel Documents cover||$3,000 as part of Travel Documents cover||$3,000 as part of Travel Documents cover|
|Travel Documents / Passport||Not Included||$3,000 as part of Credit Card Fraud cover||$3,000 as part of Credit Card Fraud cover||$3,000 as part of Credit Card Fraud cover|
|Maximum Single Item Limit||$750 (Electronic Equipments)||$3,000 (Cameras, Laptops, Golf Equipments)||$500 (Cameras, Laptops, Golf Equipments)||$3,000 (Cameras, Laptops, Golf Equipments)|
|Luggage & Personal Effects||$3,000||$15,000||$3,000||$15,000|
|Rental Vehicle Excess||Not Included||$4,000||$4,000||$4,000|
|Motorbike / Moped Coverage||Included up to 126cc||Included up to 126cc||Included up to 126cc||Included up to 126cc|
|Domestic Pet Care||Not Included||Not Included||Not Included||Not Included|
|Special Activities Packages|
|Golf||Not Included||Not Included||Not Included||Not Included|
|Cruise||Not Included||Not Included||Not Included||Not Included|
|Snow / Ski||Optional Extra||Included||Included||Included|
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