Reviewer Photos & Videos
- Verified customer
I like some products, but overpriced and I received partly full bottle
The first product I ordered from Goodieco was the supercharged trio which I liked. The Black Friday sale was shortly after, so I took a chance and ordered a larger size to take advantage of the discount, as well as a separate order to try some other products. So overall, I have spent a considerable amount of money with these people. I'm still happy with the supercharged trio, but the other products were disappointing and way overpriced (including a body scrub that felt like it contained soap and had something so abrasive that it left me wit...h scratches - I have thrown the rest away). Anyway, my main gripe is that when I received the large supercharged trio, the serum was missing a considerable amount from the bottle. I contacted Goodieco, and they replied that this is "settling" of the product. Umm, you can't send me a partially filled bottle and call it "settling". That is ridiculous, especially for the price they charge. This comes in a brown bottle so it is difficult to tell that the product is missing so much - it's probably intentional. Not happy, and I will think long and hard before ordering again. There are other products out there with similar ingredients for half the price and surely better customer service. I didn't even bother trying to leave a review on their website, as I have read from a number of people that they delete negative reviews.
Worst products I have used on my face.
The worst thing I did for my skin was buy these products. Bought the products just for a new routine. After 3 weeks. I had burning rosacea on my cheeks which I’ve never had before in my life, then I stopped using Goodieco and the rosacea left. I emailed the company with my concern and pictures and was rudely told it’s not our fault go see a dermatologist! Even my doctor said to stop using the products as she could see my skin was drying out and getting irritated.
- Verified customer
Horrible customer care
I accidentally placed an order for a wrong trio unsuitable for my skin. I emailed the customer care within 15 minutes of placing the order but didn't receive any response. And today I discovered they completely ignored my request and shipped the wrong product. Total wate of 230 dollars
Made skin worse
I’ve never had acne before but I have acne now after using goodieco. I understand that your skin purges after the 1st couple of weeks. But I got 4-5 pimples everyday, and they were the really big painful ones. I used the product for almost 8 weeks and my skin is absolutely ruined. It did clear up my whiteheads on my nose and chin. So some good news I suppose. All I saw was good reviews, but I’m thinking it’s is their staff and fake reviews.
I normally don't write reviews on products but I was fooled by this brand as it had so many 4 and 5 star reviews on their website. I then realised that when I wanted to write a review it said that it had to be approved which means that they're deleting anything that's not a 4 or 5 star reviews. That is terrible!
I gave it a 2 star because the products actually made my skin worse than what it was before I started with the products. I stupidly used them for 2 months as the customer representative told me that my skin would go through a purge and...
- Verified customer
What a shame!
I really want to enjoy this products after I saw all the good reviews on FB. However, the supercharged trio just didn't work. It tended to dry out my sensitive and dehydrated skin even drier, and turned out to breakout more. It's ok to buy it online without returning. I wasn't even going to ask for return. I posted couple comments and questions on their FB, and got blocked. I have never seen people do their business and costumer service like this! And that is exactly why people only see good reviews on their social media. I emailed to their costumer service, never get any response. Their products are not cheap, so be aware! Buy on your own risk.
Questions & Answers
I really want to try this product but the bad reviews have me really concerned. I don’t want to waste money on a product only to find that I can’t get a refund. I am also curious as to how the company can say that one reviewer was online bullying and yet their response on her review was pretty defamatory also...
Yes, that response was a worry, wasn’t it, I read that before ordering and it almost put me off. Personally, if I were you, I’d wait for a sale and get the trio best suited to your skin and make up your own mind, it’s a great set for me, I’m 39 and I use the nourishing trio, and I feel this is a great base for skincare routine. Sign up for emails and get the trio at a good price, that will minimise the risk... but be prepared, risk is involved I’m afraid. Good luck!
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