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Goodlife Health Clubs VIC

Goodlife Health Clubs VIC (page 2 of 2)

1.5 from 32 reviews

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Reviews

Review distribution

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28

Shaz

ShazGreater Melbourne (Inner), VIC

  • 3 reviews

Here's how you get cheated at Goodlife

published
Value for Money

SOS

SOSGreater Melbourne (Outer), VIC

Incorrect account charges and cancelling memberships at Good life Hoppers Crossing

published
Value for Money
Nissan

NissanMelbourne

  • 2 reviews

Cancelling membership can be a real challenge!

published

Perhaps multiple contacts over the last month with Good life Wantirna club they have been unable to process cancellation of my membership. I have now ended up receiving an over due payment notice from Debit success.

I wonder how such errors don't ever occur when we first join? The staff is quick and prompt to ensure the payments are debited timely. But when it comes to cancelling, bo one cares or has anytime to diligently process cancellation request appropriately and promptly!!

Also, I was denied the contact email address for the manager for privacy and confidentiality reasons.

Extremely disappointed with this poor attitide!!

DSS

DSSGreater Melbourne (Outer), VIC

Wantirna goodlife rude manager and yoga guy

published

Rafaela V.

Rafaela V.Greater Melbourne (Outer), VIC

  • Verified customer

A home away from home!

published

I have been a member of Goodlife Prahran for about 6 months now and I have found that the staff there are so welcoming and helpful, even the club manager has said hello to me and scanned my keys at reception! I just completed the 8 week challenge and I feel I have made some great friends during the weekend bootcamp sessions. I feel like this place has really become a second home for me :)

Value for Money

Knox has a really friendly community, and the Arena area is great value for money!!

published

I have been training at this club for 6 months. It has recently been renovated and has a very new and fresh feeling to it. It is not overly crowded, and the staff and members are all very friendly and approachable. My favourite things this club offers are 24/7 access, and the Arena. I am at my fittest I've ever been thanks to Arena. The coaches really push you, it's a great atmosphere, and it's much cheaper than similar products such as F45.

Value for Money

Kept charging direct debit even after cancelling membership and providing 4 weeks notice

published

Poorly managed fountain gate goodlife gym . They Kept charging direct debit even after cancelling membership and providing 4 weeks notice. They don’t check if member is attending the gym or not .

Value for Money

Tim

TimGreater Melbourne (Outer), VIC

Good life gym point cook central shopping centre. Customer service is abismal, especially from the reception staff

published

Good life gym point cook central shopping centre.
Customer service is abismal, especially from the reception staff, gym condition is atrocious, and the equipment is generally in poor condition and lack enough equipment to service membership. Tried to sign my son up, but unfortunately nobody available to take his application.....complete waste of time

Value for Money
Di M

Di MGreater Melbourne (Outer), VIC

  • 2 reviews

Sucked in at Fountain Gate

published

My daughter got sucked into a membership as well at the Fountain Gate Goodlife. She has lost her job and can no longer afford it after only one month. They have a cancellation fee that she can't afford and they also keep offering to pause or transfer the membership and won't take NO for an answer. Sales staff and Manager have no moral compass and no compassion. Don't sign up, you'll regret it!

Value for Money
Amit

AmitGreater Melbourne (Outer), VIC

Worst ever customer service --simply harassing customers

published

Worst gym and very dodgy customer service

published
Value for Money

Dodgy customer service, Just rip off your money

published
Value for Money

Page 2 of 2

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Questions & Answers

Tim

Timasked

Good life gym point cook central shopping centre.
Customer service is abismal, especially from the reception staff, gym condition is atrocious, and the equipment is generally in poor condition and lack enough equipment to service membership. Tried to sign my son up, but unfortunately nobody available to take his application.....complete waste of time

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