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Goodtel
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Reviews

5.0
28 reviews
5
(27)
4
(1)
3
(0)
2
(0)
1
(0)
  • Value for Money
    4.8 (27)
  • Transparency
    4.9 (26)
  • Customer Service
    5.0 (28)
  • Adequate Speeds Yes (28) · No
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Clee T.
Clee T.Darwin, NT

Excellent.

published

We recently moved house in Darwin. We shopped extensively for an internet provider that we were happy with both ethically and price-wise and we couldn't be happier with the choice we made. The service has been well above-standard with respect to customer service and tech support. Unfortunately, it was not an internet provider that was considered by iselect, which is a shame, as more people need to be aware of this socially conscious enterprise. There has been no issues with getting connected, and setting up account. We had some issues with getting Wi-Fi signal around a three-level concrete house and Goodtel were able to provide advice re solving this issue. Thanks Damien & Mia.

Value for Money
5/5
Transparency
5/5
Customer Service
5/5
Incentivised Review No
Start DateMarch 2020
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
Goodtel
Damien G.Goodtel

We're very happy to have got it all working so well for you Clee. Thank you for the great review and taking the time to do it.

Johan
JohanSydney, NSW

Great service, great cause, great speeds

published

We'd been considering switching our NBN for a while and when we found that Goodtel donates 50% of profits to charity we were in like Flynn. We are donating to Burn Bright, improving school kids mental wellbeing.

The speeds has been great and no drop-offs in service, which is the reason we switched. We had a minor problem at the start but the help line was great and knew what they were doing, they stayed with us until we got our internet sorted. Very happy with Goodtel.

Value for Money
4/5
Transparency
5/5
Customer Service
5/5
Incentivised Review No
Start DateJanuary 2020
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
Goodtel
Damien G.Goodtel

Thank you for taking the time to write a review Johan, we really appreciate it. We're really happy to hear you're happy with the service.

Monica R
Monica RSydney, NSW
  • 2 reviews
  • 1 like

Seamless Transition with Consistent Speed

published
Value for Money
4/5
Transparency
4/5
Customer Service
4/5
Incentivised Review No
Start DateMarch 2020
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
Goodtel
Damien G.Goodtel

Thanks for the 5 stars Monica and for taking the time to write such a detailed review. Any reduction in whinging is always good and we love helping turn the paying of any bill into a more positive experience.

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