Reviewer Photos & Videos
Frustrating and time wasting
Highly problematic product that continuously fails to maintain a stable network connection, even on 5g. When it drops out you are required to go back through the setup again, which in itself is completely opaque and offers very little in the way of troubleshooting guides. I run both Google and Amazon products in different zones and the Hub is almost useless as its down all the time. It looks good, seems faster than the Amazon and has a nice voice interface but frankly, it is far too flakey for me to consider any expansion or upgrade.
Purchased in December 2020.
Works great...shame plug doesnt fit AU wall socket
Responds quickly to voice commands.
Excellent photo frame and Google photo integration.
Pairs with bluetooth speakers.
Would give 5 stars if the wall plug fitted properly in a twin wall socket. Whoever designed the plug didnt do proper research. Epic fail.
Purchased in December 2019 at Officeworks Physical store for $200.00.
- Home Hub Chalk
Good potential but not there yet
The idea is good, the implementation not really.
For instance, it automatically detected my 2 Android Smart TVs but it cannot manage them. I have researched the issue and discovered that TV management was working fine until the latest Android update. The update was released months ago and the issue has not been fixed yet.
Also, since Android is Google, I believe they should test their own products compatibility and interoperability a little bit better before releasing them to the public.
Also, when you add a new Lighting Device to Mirabell...a Genio it does not automatically appear. You have to unlink Mirabella Genio and re-link it in order for the new device to appear and be manageable via Google Hub. I tried to contact technical support for assistance with a few other things but they never replied to me. The only way I was able to get some assistance was via the user forum. Google is obviously not putting enough effort in developing and maintaining this product.
Purchased in September 2019 at JB Hi-Fi for $139.00.
Find out how Google Home Hub compares to other Speakers
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- Home Hub Chalk
I was left feeling like I would have happily paid more for some better thought out features
An attractive looking device with a nice screen. Where it falls short are its missing some features that would really make it useful eg (1) It has no battery backup at all, If you happen to need to move it even a short distance it powers off until you plug it in again. Same in a black out (2) There is no native search engine. Oddly you cant directly access Google even though its a Google device. You can however say 'Hey Google, what is .... ' and it will open a relevant Wikipedia page on that topic. You can then click on the links in ...that Wikipedia entry to get to related web pages (3) For most things you have to use voice commands. You cant type a short command on the touch screen. In a shared family environment there are times when you might not want to talk out loud to the hub (eg someone sleeping in the same room, others in mid conversation)....but then maybe I am expecting too much for something that only costs $147
Purchased in July 2018 at Officeworks for $147.00.
- Home Hub Chalk
Limited use. Don't use for appointments
This is an oh so sexy piece of technology. However, it's uses are very limited in my view. Sure, it can do a lot of things, but if you want just want something simple, you might be very disappointed.
In my case, I just wanted it to show upcoming appointments for my stepfather who is 88 to help him easily keep track of things. While it does have a function to do that, you have to dig deep. to enable it.
It is useless for the elderly who have trouble coming to grips with the smart technology of today.
In all honesty, how hard would it be to...provide a customization option that allows you to choose what is shown on screen? It also is fully voice activated, so touching the screen will not always give you what you want. It will actually ask you to ask it instead. Great of us, but not so great for those who have alzheimer's and may not remember things.
Purchased in April 2019 at Catch for $158.00.
- Home Hub Chalk
Good Product Room for Improvement
The ideas are good and basic commands work Ok. Just had a missing appointment no announcement "stating no appointments today" and there is the appointment in google calendar.
Works well with my wireless powerpoints and will accept commands from a reasonable distance. TV can make a difference. Also sometimes answers a command not issued to it out of the blue. Started music without any command. I would expect Google to fix in the upcoming updates. If you only have basic command it a great idea, but dont expect it work with everything or answer your questions without issues sometimes.
Once again something introduced without fully testing a standard approach with IT.
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