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GoSwitch

GoSwitch (page 2 of 2)

1.4 from 34 reviews

Reviews

1.4

34 reviews
5
(2)
4
(0)
3
(1)
2
(2)
1
(29)
  • Transparency
    2.8 (4)
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Simon G

Simon GShellharbour

  • 2 reviews
  • 2 likes

Absolute pests, can't get rid of them

published

I made the mistake of calling this company to get a better electricity rate. I switched and was happy but now I regularly get calls from go switch. They'll go a few weeks without calling then I'll get called every lunchtime on my work phone for two or three weeks. They'd pester me in the evenings too on my home phone until I changed my phone provider and number. I've blocked the number on my mobile as they were calling me on that as well. I wouldn't mind but I was still in my 2 year contract period when they were calling me to switch again. This company are absolute pests and I certainly would not advise anyone to use them.

Chriso

ChrisoCentral West, NSW

  • 3 reviews
  • 2 likes

NEVER give them your number

published

I have received spam calls from them for months now and CANT get off the list. The worst company for spam calls with no help.

Objective Reviewer

Objective ReviewerMelbourne

  • 2 reviews
  • 2 likes

Absurd, ridiculous, junk calls, time wasting.

published

Did a quote on GoSwitch to compare electricity plans. After a few days, got a call from them. Our conversation is below:

They said: "Hi, just calling to follow up on your recent quotation, may I know if you are currently with any retailers such as AGL, Origin etc?"
I said: "No".
They said: "Who are you currently with?"
I said: "Dodo".
They hung up immediately, not a single word more.

I immediately jumped on product review to make sure this experience is shared with everyone publicly.

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What a ripped off!

published
Crystal

CrystalSeaton

  • 2 reviews

Don't waste your time with Go Switch

published

We switched both our home electricity and gas on the recommendations of Go Switch. Didn't receive any of the "deals" offered from either company and we didn't receive the correct solar rebates either.

This service is terrible!

published

Not happy at all! Once you use their tool to find cheapest service they constantly harrass you with phone calls ...most of the time it's computer generated but can be stopped by a human. So STOP with the calls.

This organisation is a CON.

published

This organisation is a CON. We are already with the best supplier SO what did they do - change the nominated person on the account which cancelled out our original solar rebate. What is the connection between this organisation and the Electricity suppliers that makes Go switch so determined to control the account details of consumers? They have caused frustration and inconvenience for us, by interfering with out account to our detriment. Now our supplier has informed us we cannot return to the original accounting details without going through Go Switch. Drop the phone immediately if they phone you!

So many annoying calls...

published

I've suffered the same fate as many others here - relentless calls from 0382566763. I've added them to my phone blacklist but they still try. No idea how they got my number.

Unethical

published
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Disgraceful obnoxious company !!!

published

I tried energy comparison online companies, & unfortunately struck this "mob"
All they do is continually phone me day & night, then hang up ??
This has been going on for 3 weeks.I have rung them back & TOLD THEM TO STOP. They then phoned me 3 times after that call, & yes THEY HANG UP.This is around 7pm .Leave me alone parasites !!

Not impressed!

published

Useless! Called me 3 separate times with 3 separate deals!! Called at inappropriate times (8.30pm) when asked to be called back in the morning. Got my details wrong 2 times. Am yet to see if my transfers actually go through properly. Not impressed!

Rod Woodham

Rod WoodhamGreater Melbourne (Outer), VIC

  • 3 reviews
  • 4 likes

Provided power rates and coordinated transfer to new provider, then after this had been completed ra

published

DO NOT use this mob. Data inaccurate and/or incomplete. Customer Service ordinary at best. Their Admin team (if it exists) do not respond to emails and requests for phone contact. Their offer advertised on their website for free android tablet if you transfer to a certain provider was denied. Cost me money, a lot of wasted time, and I ended up having to arrange the transfer back to my previous provider myself as Go Switch forgot!

George Ezra

George EzraGreater Melbourne (Outer), VIC

  • 2 reviews

Got a good rate, but recommended power direct who aren't very good

published

Disappointed that Goswitch recommended Power Direct. Rate was OK but the service was terrible. They sell debts onto debt collectors (was not aware I even owed anything). Apparently it's my responsibility to chase them up just incase I owe something after I closed the account and paid my final bill.

if Go switch recommend Power Direct, i'd think twice...
The whole process was quite smooth and quick.
They push Power Direct who are terrible at customer service.

Paula Bumpstead

Paula BumpsteadGeelong

  • 2 reviews
  • 3 likes

Go Switch does not give you rates of all the electricity providers in your area.

published

I called go switch because they specifically claimed to get a cheaper rate for my electricity. They have switched me to do do but in comparison do do is more expensive per kw per hour on every charge. When i questioned go switch to compare what they have provided me in comparison to my current provider, they could not supply their rate because they do not have access to them. I am cancelling my electricity supply with do do and staying with my current supplier. Go switch do not have access to the main suppliers of electricity in victoria and if you ring go switch you will most probably be recommended to change to do do. I say no no. Consumers beware...This comparison site is not what it says it is.

Extreme bias to a supplier.

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