49 reviews
- See all
Reviews
Clara Bed
I have received one prompt reply as to what the bed frame is made of and then followed up a couple times by phone and email with a few more questions about this and to date have received no reply. I wanted to purchase this bed and find this very concerning. It makes me question the reliability of this company if they can’t even respond to basic questions.Very helpful staff
I’m expressing my gratitude to one of your staff, Ms Ivy as she has done an excellent contribution to my ongoing orders.She’s been so attentive, patient and very helpful. I really appreciate her quick response, especially with my late-night messages. As I am a doctor and also have a busy schedule throughout the day, therefore I can only fix up my own matters usually after working hours around 11 PM and she was still responding to my text.
Her enthusiasm and resourcefulness greatly helped me find the items that I was looking for in my home and my surgery room.
With her skill and attitude, I can see she could be a great leader for your company and bring it to a higher level of service to our community. :)
Terribly crafted products, poor communication, absolute rip off for cheaply made [Content Removed] furniture
Items are made from cheap wood overseas and sold for much, much more than what they are worth. Disappointed that many items I have bought from here have broken due to poor craftsmanship. Also it is nearly impossible to contact this company regarding broken items. Their phone line is a mess and you can never get through to talk to anyone. I spoke to a lady with an accent a few months ago regarding another broken item and she said someone will contact me. Months later I’ve heard nothing. Very disappointing service and product for what they charge! If I could go back I would have bought elseware. instructions don’t even come in English, they are [Content Removed]. Show detailsI couldn't be happier
I was so overwhelmed with the bed I ordered. I t was more amazing than the pictures showed on website. I have ordered another piece. I can't wait to get it. Service was over and above. Positive experience all round. Thank you so much.Love my furniture
Great communication and customer service. Love the quality and look Show detailsBeautiful Sofa Set
This is a gorgeous piece of furniture. Very unique and stylish. Everyone who visits our home comments on how pretty it is! It's comfortable as well. The marble coffee table (also from Grand Living) looks absolutely stunning! Furniture was packaged so well. Very pleased with the choice. Show detailsThe TV unit is amazing
The TV unit is amazing! Very high standard finish with premium material, but the price is very reasonable, great value! Show detailsThis is perfect
Good design furniture and excellent service. The staff helped to assemble The furniture quickly. I can find everything i need in Grand Living.Amazing furnitures
Designer furniture with good quality. I Will definitely recommend it to friends. Staff are nice and easy to communicate. They provide wide ranges of stylish furnitures to choose. Show detailsBeautiful cabinet
My second purchase. Exactly as described online. Very satisfied with the price, quality and design. Will buy more in the future. Show detailsOrdering not possible
Placing an order via e-mail and phone dragged on for over two weeks. Invoice and other documentation could not be provided as well as a delivery date. Phone calls did not get returned and the conversation via e-mail did not lead to a result. Very poor sales service, disappointed of having wasted so much time wanting to place an order. No direct phone number disclosed nor any direct e-mail address. Show detailsBeautiful Kids Bed
Very good quality and the assembly team were professional. The bunk bed is a bday gift for my daughter and she absolutely loves it. Show detailsVery happy with my new bed
Bought Donato bed and matching bedsides. Items arrived within 2 months. The driver and assembler were professional and helpful. The bed looks absolutely amazing. Show detailsBeautiful furniture and great service
It's very difficult to find French Provincial furniture in QLD. I purchased bed, bedsides, shoe cabinet, TV unit and sofa set from Grand Living. They were packed really well and were protected and arrived in perfect condition. The delivery was faster than I thought. Will buy again in the future for sure. Show detailsBeautiful bed and chaise lounge!
The Camille bed and chaise lounge are absolutely beautiful! The customer service person was very helpful, and the assembly team did a very good job. Thank you! Show detailsQuestions & Answers
What kind of wood do you use to build this furniture ?
Is it delivery free If I ordered more than a thousand dollars?
Hi Janet, Our furniture is made from a variety of quality woods, including Beech and Boxwood. If you would like further details on the type of wood used for a specific item, please contact us via phon... Read more
e or email. The delivery fee will depend on your postcode and items ordered. You can check the delivery fee for your order by adding items to your cart on our website (grandliving.com.au) or contacting us for a delivery quote. The Grand Living TeamDetails
Category | Online Shops and Furniture Shops |
---|---|
Type of Furniture Offered | Bedroom, Dining, Living, Miscellaneous and Sofas |
Offers Free Standard Shipping | Yes |
Free Standard Shipping Minimum Order Amount | $1,000 |
Contact info for Grand Living
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.