Grand Living

Grand Living

 Verifiedgrandliving.com.au
Grand Living
4.6

49 reviews

PositivevsNegative
90% · 445 · 10%
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Return Claim MadeYes (0) · No (35)
Warranty Claim MadeYes (1) · No (34)
Product Appearance As advertised (33) · Not as advertised (1)
Product Quality
4.9 (37)
Shipping
4.8 (28)

Reviews

49 reviews
L A.
L A.
 

Clara Bed

I have received one prompt reply as to what the bed frame is made of and then followed up a couple times by phone and email with a few more questions about this and to date have received no reply. I wanted to purchase this bed and find this very concerning. It makes me question the reliability of this company if they can’t even respond to basic questions.
Christine
ChristineGreater Melbourne (Inner), VIC
 

Very helpful staff

I’m expressing my gratitude to one of your staff, Ms Ivy as she has done an excellent contribution to my ongoing orders.
She’s been so attentive, patient and very helpful. I really appreciate her quick response, especially with my late-night messages. As I am a doctor and also have a busy schedule throughout the day, therefore I can only fix up my own matters usually after working hours around 11 PM and she was still responding to my text.

Her enthusiasm and resourcefulness greatly helped me find the items that I was looking for in my home and my surgery room.

With her skill and attitude, I can see she could be a great leader for your company and bring it to a higher level of service to our community. :)

Disappointed Customer
Disappointed CustomerNorth Queensland, QLD
  Verified

Terribly crafted products, poor communication, absolute rip off for cheaply made [Content Removed] furniture

Items are made from cheap wood overseas and sold for much, much more than what they are worth. Disappointed that many items I have bought from here have broken due to poor craftsmanship. Also it is nearly impossible to contact this company regarding broken items. Their phone line is a mess and you can never get through to talk to anyone. I spoke to a lady with an accent a few months ago regarding another broken item and she said someone will contact me. Months later I’ve heard nothing. Very disappointing service and product for what they charge! If I could go back I would have bought elseware. instructions don’t even come in English, they are [Content Removed]. Show details
Litsa Syrianos
Litsa SyrianosEyre Peninsula, SA
 

I couldn't be happier

I was so overwhelmed with the bed I ordered. I t was more amazing than the pictures showed on website. I have ordered another piece. I can't wait to get it. Service was over and above. Positive experience all round. Thank you so much.
Letwin G.
Letwin G.
 

Love my furniture

Great communication and customer service. Love the quality and look Show details
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Jeffrey
Jeffrey
  Verified

Beautiful Sofa Set

This is a gorgeous piece of furniture. Very unique and stylish. Everyone who visits our home comments on how pretty it is! It's comfortable as well. The marble coffee table (also from Grand Living) looks absolutely stunning! Furniture was packaged so well. Very pleased with the choice. Show details
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Serena S.
Serena S.
 

The TV unit is amazing

The TV unit is amazing! Very high standard finish with premium material, but the price is very reasonable, great value! Show details
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Cecilia
Cecilia
 

This is perfect

Good design furniture and excellent service. The staff helped to assemble The furniture quickly. I can find everything i need in Grand Living.
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Yumi
Yumi
 

Amazing furnitures

Designer furniture with good quality. I Will definitely recommend it to friends. Staff are nice and easy to communicate. They provide wide ranges of stylish furnitures to choose. Show details
Terry
Terry
  Verified

Beautiful cabinet

My second purchase. Exactly as described online. Very satisfied with the price, quality and design. Will buy more in the future. Show details
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J Elli
J Elli2 posts
 

Ordering not possible

Placing an order via e-mail and phone dragged on for over two weeks. Invoice and other documentation could not be provided as well as a delivery date. Phone calls did not get returned and the conversation via e-mail did not lead to a result. Very poor sales service, disappointed of having wasted so much time wanting to place an order. No direct phone number disclosed nor any direct e-mail address. Show details
Annie
Annie
  Verified

Beautiful Kids Bed

Very good quality and the assembly team were professional. The bunk bed is a bday gift for my daughter and she absolutely loves it. Show details
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Jessica W
Jessica WSydney, NSW
  Verified

Very happy with my new bed

Bought Donato bed and matching bedsides. Items arrived within 2 months. The driver and assembler were professional and helpful. The bed looks absolutely amazing. Show details
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Cathy C
Cathy C2 posts
  Verified

Beautiful furniture and great service

It's very difficult to find French Provincial furniture in QLD. I purchased bed, bedsides, shoe cabinet, TV unit and sofa set from Grand Living. They were packed really well and were protected and arrived in perfect condition. The delivery was faster than I thought. Will buy again in the future for sure. Show details
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Shun Lee
Shun Lee
  Verified

Beautiful bed and chaise lounge!

The Camille bed and chaise lounge are absolutely beautiful! The customer service person was very helpful, and the assembly team did a very good job. Thank you! Show details
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Questions & Answers

Janet
Janet

What kind of wood do you use to build this furniture ?
Is it delivery free If I ordered more than a thousand dollars?

Grand Living
Grand Living   DM   

Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Miscellaneous and Sofas
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $1,000
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Contact info for Grand Living

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