It's Worth Investing
I literally feel like I invested in my family protection. The high-quality whole house water filter added value to the water we consume and utilize. All Thanks to the Great Water Team.
Clean, Quite and easy to maintain
Bought 4 years ago, just changed my water filter cartridges. It is easy t order online and you get the order in few days. It's working amazingly fine and does the job.
Great service and product
I Love my filter and love the service. I get a call every 12 months, they post my replacement cartridges out for free and they are simple to change, just like changing a light globe.
I highly recommend this company.
The absolute worst after sales service
I purchased an RO drinking filter and a whole of house system six years ago with a 10 year service package. Whilst I am happy with the quality of the products the ongoing service is terrible. The first time I had cartridges replaced by their plumber I had to ask him to leave - he was clearly under the influence of drugs. After that, I ordered my cartridges and had my own plumber install.
I ordered my most recent cartridges a month ago... I'm still waiting for them (paid for when I ordered). I have been told that they have been posted on two different dates and then that their plumber will drop to me. I am yet to receive them via post and their plumber is still yet to show up. They don't answer the phone and only returned my call when I threatened to call Consumer Protection.
I would steer clear of this dodgy company.
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