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Greater Bank Branches

Greater Bank Branches

1.0 from 6 reviews · View Statistics

Reviews

1.0

6 reviews
5
(0)
4
(0)
3
(0)
2
(0)
  • Transparency
    1.8 (5)
  • Customer Service
    1.0 (6)
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Janet

JanetSydney Surrounds, NSW

Facilities of A Building Society not a Bank

published

Been with The Greater The Entrance for over 18 years and their service has declined dramatically. No looking after your local. Couldn't help me with a general banking enquiry and then I went to deposit an overseas cheque which they don't do. They don't have this service available. Don't know why they became a Bank they haven't changed at all.

Transparency
Customer Service
Incentivised ReviewNo
TopicGeneral Transactions
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jayjayjo

jayjayjoSouth East Queensland, QLD

  • 2 reviews

No help, no technology

published
Transparency
Customer Service
Incentivised ReviewNo
TopicGeneral Transactions and Loan Application
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Mee2

Mee2

  • 19 reviews
  • 6 likes

I thought the big 4 banks were bad

published

In ten years I have had my home loan with this institution I have always been in advance on my loan and never bothered them with anything. I called once to ask why my interest rates remained higher than anyone I knew and they managed to wrangle their way out of it by using their usual jargon. Months later I received a modest, very modest interest rate drop.
I recently approached the bank for some help, basically they flatly refused to help at all. it was like sort it out yourself. I urge anyone looking to change banking institutions NOT to bother with this one, I honestly in the long run you will regret it. I think it all changed when they became a bank rather than "the greater building society" I will do my utmost to leave this place

Transparency
Customer Service
Incentivised ReviewNo
TopicGeneral Transactions
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waza

wazaHunter Region, NSW

  • 6 reviews
  • 6 likes

disapointed

published

Been with the bank 12 years
was way in front on my morgage payments $7,000 left on redraw after some renovations discovered some big problems with the house footings $9800 quote only $2800 short asked for an extension on my house lone $3000
( NO) use your credit card or we will lend you $10000 to $20000 for the job on a personal loan ( not a chance) I will change banks asap

Transparency
Customer Service
Incentivised ReviewNo
TopicGeneral Transactions and Loan Application
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Determined2b

Determined2bHunter Region, NSW

  • 10 reviews
  • 7 likes

Fraudulent charges for facebook ads not placed. Already 30 days. They ask for extension

published
Transparency
Customer Service
Incentivised ReviewNo
TopicGeneral Transactions
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BIS

BISHunter Region, NSW

Difficult staff

published
Customer Service
Incentivised ReviewNo
TopicGeneral Transactions
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