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Greater Bank

Greater Bank

Branches, Online
2.1 from 53 reviews · View Statistics


  • Transparency
    5.0 (1)
  • Customer Service
    5.0 (1)
Don't you love your J.

Don't you love your J.Sydney, NSW

  • 8 reviews

Best Bank in Australia


Greater Bank is by far the best bank in Australia ., best customer service , easiest to use apps , fastest to send and recieve funds ! They do not delay payments coming into or leaving your accounts which is very annoying when other banks do.

Customer Service
Incentivised ReviewNo
TopicGeneral Transactions
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BEETEE123Sydney, NSW

Great Rate Home Loan fixed 5 years


I did a check price against one of the ‘Big 4’ with Greater Bank and I’m glad I did. Excellent fixed term home loan rate 3.74% against 3.89%. Greater Banks LMI was 20% cheaper than the ‘Big 4’ bank (based on < 90% loan) and in my case my former bank was uninterested in matching them.

Service was exceptional from application to unconditional approval and I’m pleased that I’m paying interest to a customer owned and 100% Australian bank.

Would highly recommend anyone giving them a try, you’ll feel better for it!

Incentivised ReviewNo
TopicLoan Application

A great bank, excellent customer service.


The staff are always very friendly. I found the refinance process simple and easy. Swapping to Greater Bank has saved me a substantial amount of money.


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Fantastic customer service.


I have been in contact with Malcolm in the Call Centre, and he has been super attentive and helpful. Although I haven't worked out a loan just yet, I appreciate the effort he has gone to. I am happy with the service thus far and wish for great service to be rewarded.


WizzyNSW, 2321

  • 10 reviews

I understand why they are called the GREATER


Originally we were with the Greater, then we saw a Mortgage Broker and swapped. It took us years to be able to get back to the Greater but when we did, we breathed a sigh of relief. We've been back with them for over 10 years, and they are fabulous. We don't have any worries with them at all. They even replaced funds after we were scammed! Thank you to the Greater.


cillaHunter Region, NSW

  • 23 reviews

Good service


Good service from this bank I have never had a problem with them in my day to day banking and phone banking is exellent will always deal with them

Great home lone


personal interest like no were else , focused on needs and multiple options given to a customised level , personal appearance and demeanour always positive !

Very efficient and helpful


We were interested in a home loan and the Greater were by far the easiest and most efficient to communicate with - started chatting to a rep online who then emailed me all of the info which made things much easier when you work a 9-5pm job and can't really have long phone conversations through the day. The other draw cards were the great rate and the local branches that open Saturday mornings!

William Longbottom

William LongbottomMaitland NSW

  • 4 reviews

Excellent People Great Culture


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  • 3 reviews
  • 1 like

The only Bank interested


cityofbluemtnsNSW, 2786

  • 47 reviews



I was with the Greater Building Society for many years before moving to Melbourne, my local branch was Penrith. I really liked seeing the staff that worked there, they were really friendly. Also, the products at the Greater Building Society was what I really wanted, but alas they are not in Victoria. If they were, I would join again.
The people that work there are amoungst the best people in banking.
They are not in Victoria, where I now reside.

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Questions & Answers



Greater Bank

Whose ridiculous idea was it to discontinue with passbooks?

No answers


Greater Bank

Can your bank set up a 6mth term deposit account with an initial deposit of $400.00 and allow me to deposit automatic online weekly or fortnightly deposits from my Commonwealth Banking into the term deposit over the 6 monthly period

No answers
Lewis Shepherd

Lewis Shepherdasked


I done a wallet Wizard loan at 6:30 this morning I was wondering if it will be in my account today

1 answer
Fired Up
Fired Up

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