Best Bank in Australia
Greater Bank is by far the best bank in Australia ., best customer service , easiest to use apps , fastest to send and recieve funds ! They do not delay payments coming into or leaving your accounts which is very annoying when other banks do.
- Greater Bank
- Verified customer
Great Rate Home Loan fixed 5 years
I did a check price against one of the ‘Big 4’ with Greater Bank and I’m glad I did. Excellent fixed term home loan rate 3.74% against 3.89%. Greater Banks LMI was 20% cheaper than the ‘Big 4’ bank (based on < 90% loan) and in my case my former bank was uninterested in matching them.
Service was exceptional from application to unconditional approval and I’m pleased that I’m paying interest to a customer owned and 100% Australian bank.
Would highly recommend anyone giving them a try, you’ll feel better for it!
A great bank, excellent customer service.
The staff are always very friendly. I found the refinance process simple and easy. Swapping to Greater Bank has saved me a substantial amount of money.
Fantastic customer service.
I have been in contact with Malcolm in the Call Centre, and he has been super attentive and helpful. Although I haven't worked out a loan just yet, I appreciate the effort he has gone to. I am happy with the service thus far and wish for great service to be rewarded.
I understand why they are called the GREATER
Originally we were with the Greater, then we saw a Mortgage Broker and swapped. It took us years to be able to get back to the Greater but when we did, we breathed a sigh of relief. We've been back with them for over 10 years, and they are fabulous. We don't have any worries with them at all. They even replaced funds after we were scammed! Thank you to the Greater.
Good service from this bank I have never had a problem with them in my day to day banking and phone banking is exellent will always deal with them
Very efficient and helpful
We were interested in a home loan and the Greater were by far the easiest and most efficient to communicate with - started chatting to a rep online who then emailed me all of the info which made things much easier when you work a 9-5pm job and can't really have long phone conversations through the day. The other draw cards were the great rate and the local branches that open Saturday mornings!
Excellent People Great Culture
Moved to the Greater about 5 years ago, after nothing but trouble with the NEW NAB.
Call staff centre
- polite and helpful.
- If they don't know and cannot work it out - they say they will call you back, AND THEY DO.
- normal wait is less than 30 seconds.
- Maximum wait ONE TIME 90 seconds.
- Normal people who speak Australian, and understand your questions.
Systems that work.
Instead of being charged FEE's on Business Accounts - I now have a new line which says INTEREST.
The only Bank interested
I was in the market recently for finance for some property. I contacted my regular bank at the branch and was told that someone would be in contact. After 3 days I chased them up and I received an email the next day with an application form and an indication of what the rates might be. I emailed back that I was looking for a firm commitment on the interest rate before I committed and again no reply. In frustration I contacted 3 other banks with my enquiry. The greater got back to me the next day and the "Relationship Manager" was extremely...efficient and offered up a couple of options for me to consider. The next day we began our application with our "relationship manager" in consistent contact with how things were progressing and any additional information required. Before it was all finalised she was going on leave and so introduced me to a colleague who finished off the process. All went smoothly and for once I felt like I was being helped by a bank and not taken for granted. Still haven't heard back from one of the banks. These were the only ones that seemed genuinely interested. Communications
I was with the Greater Building Society for many years before moving to Melbourne, my local branch was Penrith. I really liked seeing the staff that worked there, they were really friendly. Also, the products at the Greater Building Society was what I really wanted, but alas they are not in Victoria. If they were, I would join again.
The people that work there are amoungst the best people in banking.
They are not in Victoria, where I now reside.
Questions & Answers
Whose ridiculous idea was it to discontinue with passbooks?
Can your bank set up a 6mth term deposit account with an initial deposit of $400.00 and allow me to deposit automatic online weekly or fortnightly deposits from my Commonwealth Banking into the term deposit over the 6 monthly period
I done a wallet Wizard loan at 6:30 this morning I was wondering if it will be in my account today
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