Out of this world service.
I'm always impressed and happy with the service we receive. Speedy and reliable delivery on time every time. A generous rewards program with amazing customer support. I received so many compliments since switching over to your cleansers and serums. Will definitely be recommending to whoever I can!
True to their game
I recently switched over to eating organic whole foods and slowly switching my skin care and cosmetics over to more clean products. I searched online for a physical store where I can test and try out different makeup before purchasing and came across Green Organics. They have about 4 stores but I came to the Town Hall store which was most convenient when using public transport. Only a stones throw from Town Hall Station. The beauty staff was very patient with allowing me to try different products and guiding me through the whole process. I regi...stered an account with "Product Review" just so I can write a review as they deserve the recognition. It's been 2 weeks since my purchase and my skin is loving every product she recommended. The staying power on the mascara is a little disappointing. Best not to touch your eyes at all when using a natural mascara and eyeliner unless if you want panda eyes the rest of the day. Living a clean life is definitely not an easy task. But my body is loving it and Flannerys and Green Organics are my new go to stores.
Very happy with customer service.
I experienced a problem with Axiology lipsticks I purchased through Green Organics. Subsequently I learned that Axiology lipsticks have a limited shelf-life but the manufacturer does not provide a date of manufacture or use-by date. Green Organics happily exchanged these products without fuss and indicated that they would pursue the matter further with Axiology.
I was impressed by Green Organics willingness to resolve the issue and the level of service they extended. I will happily repurchase from this company with confidence.
Just what Sydney needs
I always feel we are a step behind when it comes to organic beauty. Not much to offer compared to Europe and North America. But Green Organics has done a good job with sourcing organic brands and encapsulating it in the store. Alot of brands that's new to me but I'm eager to try. A breath of fresh air.
Find out how Green Organics Australia compares to other Beauty Product Retailers
Know better, choose better.
Reliable, Honest, Excellent Customer Service
I have shopped from Green Organics online site for 9 and a half years. I love that my orders arrive within a couple of days of ordering. I love the free samples and the fact that all the product ingredients are listed openly on the website so I can be confident that what I am purchasing is natural. The site has an amazing selection of organic skin care, some made in Australia and much of it inpossible to source elsewhere. Customer service has been truly exceptional and prompt, with staff having previously sourced products for me in a different size to what is typically stocked. The loyalty program is also very good and saves me money every time I order. I definitely recommend this site.
Months later still awaiting refund..
After I returned part of an order that was misrepresented, I was advised my refund was processed. This never hit my account and when I have asked for receipt number from that bank they avoid me. It's now months later I'm still trying to get an answer. I was told " it's out of our hands" however my bank confirmed they didn't receive even an attempt for the refund, from the company. Shame, shame ,shame. Still awaiting a response. Beware
Great product range ! Good Customer Service ! Can't ask for better service anywhere !!
Amy is so good to providing lots of information on their product range ! Can't wait the new shop in Rozelle, closer to my home !!
September 5th 2018 Update: Perfect for a one stop shop beauty shop
They have now lots of different range of products, my wife keeps asking me to stock up more for her from the shop. They have provided us lots of good advice and products.
Terrible customer service
Had a terrible customer service experience at this store a while ago. They have a good product range but did a thorough job turning enthusiastic customers away with their attitude - would not buy here again.
Questions & Answers
Sorry, there are no questions yet.
Get an answer from our members
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.