2Grey Army

Grey Army

 Verified
2Grey Army
2.7

237 reviews

PositivevsNegative
40% · 95138 · 58%

Reviews

237 reviews
Mark Bee
Mark BeeGreater Melbourne (Metropolitan), VIC5 posts
 

Awesome service experience

I needed a roof plumbing task completed quickly, as I had been let down by 2 other tradies.
I raised an online enquiry, was called 15 minutes later, to set a time to come and quote. The plumber came out the following day, sent out the quote that night, and completed the job 2 days later.
At each stage the contact was professional and courteous. And the price was spot on. Show details
Robyn C.
Robyn C.South East Queensland, QLD3 posts
 

Never again

Electrician was extremely rude and I doubt his cognitive state, he should retire.
Plumber was dodgy, had an absolutely ridiculous quote.
2/2 so called professional tradesmen are not good examples for this company.
Never again will I use this service. Show details
Brendan M.
Brendan M.Greater Melbourne (Inner), VIC7 posts
 

Don't Bother

I called this morning to request some carpentry work to be undertaken, the girl who took the call advised there were two carpenters (brothers) who worked in my area and she would allocate the job to them. I received a call back from that same girl later in the afternoon advising me they were unable to assist with my job! clearly my job was not wanted so I wasted my time assuming they would take the job! perhaps is was just way too small but I wasn't even given a 'theyre very busy at the moment'! the message was loud and clear they just didn't want the job! Show details
Joe
JoeMelbourne
 
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Nathan R.
Nathan R.Greater Melbourne (Inner), VIC
 

Asked for rose removal got stumps that are coming up, This year! as well as multiple weeds.. not cool...recommend- NO

I wanted a simple rose removal, got thick stumps left, that were not removed, and I paid to be removed, but were not and now not a good service.. pay Show details
Sharon E.
Sharon E.Greater Melbourne (Metropolitan), VIC
 

Brand new hallway

Thanks to Shaun Smith for his plaster and paint job. Answered all questions. Very pleasant and great job. Would definitely recommend and happy to get back for other jobs in the future.
Shocked
ShockedGreater Melbourne (Inner), VIC
 

Door is wrecked

What the hell has happen to my new door , that had been shaved to much the door rattles in the wind under neath has a big cap , the wind blows right under the door , My husband is furious , as I recommend grey army , I would like either my 200 dollars for the job , or 245 for the door , or I will go to an umbosman, there was a huge hole from a part of a lock that I did no request to be taken of and did not need to be off no interference with the door, we have putted up the gap in the wood,Stevie Wonder could of done a better job,as the days go by , I’ve noticed the top of the door has been knocked and omg it’s hit the outside wood frame and chipped the frame , really were do these people come from are the rejects from past employees ! Show details
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Marj
MarjGreater Melbourne (Metropolitan), VIC
 

Perfect Service with Exceptional Attention to Detail

Robert, Carpenter, has provided outstanding and exceptional professional service, solving complex challenges with ease and enthusiasm. I can recommend Robert with total confidence that his work will be of the highest standard. Show details
Helen
HelenGreater Melbourne (Inner), VIC
 

Great job great service

Thanks to Shaun ,I had my house painted quickly ,he did an outstanding job and provide fantastic feed back and ideas . I will definitely call you again Shaun , as I need more painting to be done .
I have posted more jobs that I require and will contact Grey Army again for sure. Show details
LEONIE RYAN
LEONIE RYANGreater Melbourne (Metropolitan), VIC
 

Peter Perfect

Peter James Murphy did an outstanding job. It turned out to be more difficult than he expected but he stuck to the original quote and we were very happy. Also gave advice on something else that needed attention. Show details
Robin B.
Robin B.South East Queensland, QLD2 posts
 

The grey army

After using this service I was very impressed with the service, and work provided by this company. I rate this service better than Jim's mowing as I found their services weren't as intricately pricise as the grey army. Well done Show details
Mr Fussy
Mr FussyGreater Melbourne (Metropolitan), VIC
  Verified
oasis1frog
oasis1frogAU2 posts
 
Timeliness
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kgt
kgtGreater Melbourne (Metropolitan), VIC
 
Customer Service
Timeliness
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One Little Fishy
One Little FishySouth East Queensland, QLD5 posts
 

Lesson learnt!

So bitterly disappointed with The Grey Army with the quality of work supplied by one of their contractors recently. Three walls and a ceiling in the garage, billed 18 hours and left with a mess to clean up.

Please be aware that the Grey Army is essentially a Hiring or booking agency, once you accept the quote they accept no liability. I have learnt my lesson and in future I will bypass such organisations and ensure I engage a tradesman who is qualified with the relevant endorsements and licenses. Show details

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Over 80
Over 80Greater Melbourne (Outer), VIC2 posts
 

Stay away from this company a complete scam so over priced nit Working for seniors

Stay away from this company a complete scam so over priced its ridiculous thats if anyone turns up its a franchise company best to call Jims mowing least you know your not being scammed by outrageous trademan that pretend they are there to help seniors its not
Staff at office rude
Grey Army
Grey Army   DM   
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Can you please call our office and ask to speak with our office manager Donna. We cannot investigate this till we have your full details. She is expecting your call today

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Cynthia
CynthiaGreater Melbourne (Metropolitan), VIC5 posts
 

Highly Recommend

I would like to say a special thank you to Robert and Michael Fallace from Grey Army. I have had a number of jobs completed in my home including door and air conditioner installations, various painting jobs and the most recent work was a complete kitchen replacement. Robert was always punctual, courteous, professional and always cleaned up after his work. Robert has a great eye for detail and his work was always to a very high standard. I would recommend Robert, Michael and his contractors if you need any home maintenance repairs etc. Show details
Mandeep
MandeepGreater Melbourne (Outer), VIC
 

HANDYMAN ENQUIRE

Hi Grey Army Team,

I am looking for a handyman up in north-side, which can do a little bit of everything. Happy to pay him per hour. Please let me know.

1. Carpenter must know how to replace (Skirting, Architrave, installing Door Jamb etc..(most of the material, will be supply on site)
2. Patching the Plaster
3. Paint touch-ups
4. Flashing on the Roof
5. Changing tiles etc..
6. Caulking/ Silicone Show details ·  1

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Timeliness
Job Satisfaction
Rates and Fees
Bux
BuxCentral Highlands and Goldfields, VIC4 posts
 

Another unreliable organisation!

I submitted written requests for quotes for mowing and for garden levelling. in Darley, Victoria. I also tried to call during office hours but I just got an answering machine,No response. The silence is still ringing in my ears. Don't waste your time with this mob
Grey Army
Grey Army   DM   
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Can you please call our office and speak to our management team, as we would like to investigate this. If the team are on the phone you are able to leave a message so not sure why you got an answering machine. We look forward to hearing from you

MICHAEL SHARP
MICHAEL SHARPSydney, NSW3 posts
 

Fantastic job well done

My gutters needed cleaning and they were badly compacted with leaves and twigs. The price and job done were excellent ,roof swept,leaves and twigs were redistributed as mulch on my front retaining area. I could not ask for better service ,well done. Show details ·  2
Barb
BarbGreater Melbourne (Inner), VIC3 posts
 

Didn't contact me

I wanted a concreting job done and was promised their concreter Levi would contact me. Days later and no contact. I went elsewhere. The job was not especially difficult. Most disappointed. Show details
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Linjellet
LinjelletMelbourne16 posts
 
Mridula
MridulaGreater Melbourne (Metropolitan), VIC6 posts
 

Excellent workmanship!

Andy, an Electrician from Grey's Army (Melbourne) was fantastic! He was so professional and a real expert in his field, with many years of experience behind him. I had quite a few electrical jobs that needed doing around the house and he knew exactly what to do and offered lots of advice as well. He was so nice, reliable, efficient and friendly and a real pleasure to deal with. I highly recommend him! Show details ·  1
Chris
ChrisSouth East Queensland, QLD4 posts
 

Get additional quotes

I requested quote for painting gutters, eves, pergola. I had several quotes from local tradesmen (source local paper) however grey army by far the most expensive, in fact double the price of another tradesman. Show details
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Melanie Smith
Melanie Smith
 

Cannot recommend highly enough

My family has recently used the services of Robert Fallace from the Grey Army in Melbourne for carpentry, electrical and painting work. We were so impressed with Robert's advice, punctuality and management of our mini renovation that we actually ended up using his for a number of smaller jobs around the house. He was an absolute pleasure to work with and the sub contractors he used were all very friendly and professional. Show details
Liana L.
Liana L.
 

UNRELIABLE

1. In canberra, I was stood up by the handyman without even bothering to call or text to tell me where he was. DO NOT rely on Reno or Linzie to turn up. Hopeless. Show details
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BellaFreddie
BellaFreddieGreater Melbourne (Metropolitan), VIC3 posts
 

Well done!

I have just used te professional skills of Michael and Robert Fallace from the Grey Army. They have completed jobs at my home ranging from plastering, painting, building shelves and cupboards as well as carpentry repairs. They were professional, did their work well and on time as per their quote and I would be happy to recommend them to others, including my friends and relatives. Show details
Justin R.
Justin R.Greater Melbourne (Metropolitan), VIC2 posts
 
Rosemary Campbell
Rosemary CampbellGreater Melbourne (Outer), VIC
 

House Painter

Never use Grey Army again. I'm left with a mess after getting painter back 3 times to fix mistakes. Short changed nearly $2,000 worth of work. Totally unprofessional contemptable lazy attitude.
Grey Army
Grey Army   DM   
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Please call our office 13 11 98 and provide your address and details so that we can investigate this further for you Thank You

Richard Abbott
Richard Abbott2 posts
  Verified

Removal of old balcony

We were amazed how fast we got a reply, then inspection and quote. A week later the job was done by Carpentex. George & Michael were great, very quick and cleaned up everything even though we told them we would do it. Great job and would thoroughly recommend them and we thought their quote was very reasonable. Show 2 replies
ReT
ReTHolt 2615, ACT3 posts
 

New fence

Had my fence extended by Reno in Canberra. Fantastic job, no issues, would recommend him to anyone. Site cleaned after work completed. Very happy. 10/10 on every aspect of the job.
Stacey
Stacey
 

Frank the Gardener

The first time frank came, he did a great job of my front yard, I was extremely happy with the work (although I did feel it was over priced). The second time he was over an hour late, the work on the backyard was ok for the time spent but lots of rubbish left behind. I then reached out for him to come and finish the job and didn’t hear back. So I tried a 2nd time a few days later and again didn’t hear back, tried a 3rd time a week later and still nothing. Extremely frustrating and disappointing after a string of unreliable gardeners.
D Greenfield
D GreenfieldGreater Melbourne (Inner), VIC3 posts
 

Sam painter from grey army

Sam is an excellent painter. He fixed a problem with the ceiling, now it looks beautiful. He knows his vocation well. Painted ceilings and walls professionally. He was polite and works quickly with ease.
I recommend him highly.
Nikki G
Carmel G
Carmel GSouth East Queensland, QLD2 posts
 

Poor service

Made a time with a guy to come out and quote on fixing noisy ceiling fans. I made arrangements to leave work early for this and he didn’t show up. When I called back he said he had forgotten, and we re-scheduled the day.
When he did come out he said he’d email a quote that night but I never received one. Then someone else from Grey Army contacted me a week or so later to ask how it went and I told them I never got a quote. They said they’d reallocate the job to someone else but I never heard back from anyone.
That was several weeks ago. What a waste of time!
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Matt M.
Matt M.South East Queensland, QLD2 posts
 

Thanks Paul

We needed work done on our timber porch. Left a quote request on Grey Army's website and Paul phoned back soon after. He dropped around within the hour and we discussed the situation. We agreed the faulty and dangerous steps should be removed and the porch fence extended to close the gap. Paul's quote was less than I'd expected. He did the job while we were away and the result was exactly what we'd hoped for.
Julie on March 9th
Julie on March 9th
 

Happy customer. Would recommend to friends

Needed the doggie door hole covered in the screen door. Called Grey Army and Danny phoned me not long after I had submitted a request for a handy man. He came out a few days later and did the job. He was polite and efficient and did an excellent job.
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Clevergrl
ClevergrlSydney3 posts
 

Overpriced and Late!

He was late by a couple of hours to provide quote. Had to chase quote. When I got my price quoted over the phone it was twice the price of a tradie off gumtree. Very disappointing!
Donna
DonnaMelbourne26 posts
 

Waste of time

Called Grey Army (middle of Jan)for a quote to put a shade sail up. The guy couldn't even come to look for 2 weeks and then it was 7.30pm. It took another 10 days before I got a quote via email. $3300 !!! That's more than any of the professional company's dealing in this business - for supply and fit! Couldn't do the job until end of March! Summers over then - I won't need the shade sail! I thought the Grey Army was for older guys who still wanted/needed to work? These guys don't need the work. They only fit you in when they don't have any else to do. Total waste of time!

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Pam Archibald
Pam ArchibaldOfficer3 posts
 

Extremely Happy Consumer

Mark Delaney, electrician, came to put up Lights, Heat Lamps and Fans, His work was excellent and he even tidied up after himself. Great tradesman. Very easy to work with.

Cheryl
CherylSouth Australia2 posts
 

Terrible

Was told there was no one in my area (north east) had to come from Hallet cove, only to be told a travel fee would apply ($45.00) no thanks.

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