We booked one Fraser Island and a Whitsunday Islands Tour on Byron Bay. The Guy made pressure that we need to book now, because there aren't a lot of spaces. He told us on the Sailing Tour with the boat Boomerang we would have a double Cabin. He also called them to reserve that one for us. Well in the end there wasn't any cabin for us, judt a small double bed. So sad that they need to lie to the people just to sell them Tours. Would never ever book on a whicked Travel again!!
After the tours we want to call them, but there id just a random ma...
Best Customer Service ever
I booked the whole east coast with Melanie in the Sydney Greyhound office. She basically planed everything which took a long time and made a really good deal as well. She did an excellent job and gave really good advice for basically evrything. Highly recommend to check the office in Sydney out.
Totally happy with Greyhound.
I booked my journey from Cairns to Brisbane with Greyhound. Whitsundays, Fraser, Skydive in Airlie Beach, Greyhound Ticket and Padi Open Water Course in Cairns.
I would especially recommend Nika. She has a huge knowlege about all tours and is a very friendly and honest person. I felt like I could always contact her and I enjoyed all tours she recommended. I'm totally happy and had a great time. Thanks Nika!
Be careful. Most tours are overpriced. Anyway. Nika made a good price for me, but don't pay too much & check prices before booking.
Booked my whole eastcoast trip!
I came there without any plan and what to do. Nika helped me to figure out which options I have and how I can enjoy Öl the great spots without rushing through it. It was important for me, that I could choose between so many options. I didn't have the feeling that someone wanted to sell me the 'core product'. The staff was so nice and i could call them whenever I want.
Enjoyed the time when I was planning it.
I had the best customer service
I booked the trips Fraser island, whitsundays, skydive airlie beach, magnetic island and intro dive at the great barrier reef with Sarah proost from greyhound wicked travel.
All the trips were perfectly chosen. With every company i've been with there was nothing to complain and i really really enjoyed my time. Sarah did always the best for me. Her customer service was phenomenal. Im happy i booked everything with her and Over the weeks she always asked if everything is ok and i really felt that i was in good hands with her. She is very good i...
No complaints !
I booked the Greyhound trip from Cairns to Sydney and was 100% happy with the product and the service. Nika, the girl who sold me the ticket, really walked the extra mile for me and helped me so much, even weeks after “her job was done”. She travelled the east coast herself which made it easy for her to guide me and tell me what to see and what to do and I even ended up choosing the same Whitsundays-boat as she had done and that ended up being one of the best things on my trip! I would definitely recommend ;)
- Verified customer
Best support in Cairns for best adventure in Australia
I am just back home from an awesome time in Australia.
Everything began in Cairns where I booked some wonderful trips to Whitsundays and Fraser Island at the Greyhound Office Cairns. Sarah & Inga asked all the useful questions to find exact the tour that I was looking for. The service was very pleasant and they even have been available for every open question during my journey. Long story short, very good and pleasant customer service. I would always come back to them.
Thank you very much !
- Verified customer
Flew in to Sydney with a vague idea of what I was doing (making my way from cairns to Byron bay) but hadn't booked anything at all. Walked in to the storefront and Martin Cronacher could not have been more helpful. He had done the same trip before, so he knew which towns were worth while staying in for. He drew up a calendar for me to give me a good idea of where to go and booked lots of great tours for me (daintree & reef tour in cairns, whitsundays in airlie beach & Fraser island out of hervey bay). Really lucky I had Martin to help me out or this would not have been nearly as awesome of a trip!
Sehr coole company
Freundliches Personal, gute Atmosphäre, und jeden Pizzaparty. Für den fall, dass ihr über die Work and Travel Company hier in Sydney seid, bucht die Greyhound Busse auf gar keinen Fall über die, weil die dich nur abziehen wollen, bucht diereckt in der Filiale auf der Pitt Street.
Tried to find the best options for me
I booked my east coast trip until fraser island in the greyhound wicked travel in cairns. Nika explained all the things exactly and answered all questions patiently and tried to find the best options for me. I really enjoyed all tours i booked with greyhound. And nika gave me some insider informations about the east coast. Thanks a lot for your help...
Booking trips with greyhound
I booked a Fraser Island/ Whitsundays Tour and a buspass in the greyhound-shop in Cairns. I am very happy that I booked the tours in the greyhound-shop, because the tours was very professional and I really enjoyed it!
Nika (employee of greyhound) explained the tours very detailed and good! Furthermore she told me a lot of tips for my journey from Cairns to Sydney. Thank you Nika!
Satus on fire
I recently booked my tours to Fraser Island and Whitsundays with Satu and I couldn't be happier with the hospitality she gave. Satu took the time to talk about my travels, giving tips and advice on different things which was super helpful and showed her knowledge and experience travelling. She made me feel like I was in good reliable hands and for me was absolutely faultless.
Best trip ever!
My cousin and I booked our east coast tour with Nika from greyhound in Cairns, which has been the best decision since we arrived here in Australia. She was very kind, and delivered an amazing costumer service, all the way we felt like we were in save hands, and that we didn't have to worry about anything, she walked us through the trip in the best way possible, and she made sure, that we could always contact her, if we had any questions, or trouble along the way, even outside of her working hours. If you want to be ensured the best service possible, go to one of the Greyhound stores in Cairns and ask for Nika!
Very good service and friendly stuff!
Actually we just wanted to book our next Greyhound-Travel from Sydney to Byron Bay, but we were so lucky we met Melanie in there! She told us we should book our Tours to Fraser and Whitsundays, otherwise we would pay much more if we wait too long. So we sat down and spoke to her for more than a hour, she told us where we should stop on our tour and where not, she also searched the perfect tours for us - we booked everything from her and even after our booking she sent as an email and helped us with a van in New Zealand - we were sooo happy we met her, we can only recommend going there :-)
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