4 questions from our users
How do I make the green surface it sticky again?
Mine and my partners sticky pad is so sticky it cannot be used.. I have cleaned them with no success... How do I fix this?
Throw it out...that's what I did as it became useless and left do much residue in my phone...
This is a very bad product, I bought two, both are now in the bin. there are good phone holders out there online that give you value for your money, and have better solutions than that horrible stick pad, give GRIPGO a BIG MISS. Good luck C.J
It would seem that there is no easy way to contact the company directly for warranty. Other than contacting a reseller, is there a phone or email contact in Australia? Our 2 gripgos, have a manufacturing defect, the green sticky film has not been applied flat, causing a ridge in the centre, thus making the phone to slightly stand away from the surface. One is better than the other and sticks quite well for an hour or so, the other, is only minutes, if that. This may be the cause of other peoples problems...? i would like to try the direct distributor for replacement, rather than going through an on line shop, with little success.
I purchased mine from Global Shop Direct and that is where I have returned them for a refund. I called them after having no luck with the on-line chat. Not sure who the distributer is if not them - sorry.
Hi Bevan, so far I haven't had much luck in contacting the online seller, so trying other methods of contact. Bit of a pity there is a problem, my step daughter and husband find them very good and we compared them, the green surface on theirs are perfectly flat, ours arn't.
Being made in China, I think the quality control has a lot to be desired. I also think that as there is so many comments, either very good or very bad, that this surface problem is probably the main problem. Also, the screen cleanliness seems to have a lot to do with the suction to the screen. Our same unit, sticks really well to one of our cars, and falls off the screen if it is slightly dirty, or has that "haze" that screens seem to get after a while. Comes off easy with window cleaner.
Anyway, back to contacting the supplier.
Can anyone comment, from their own experience, as to the function and reliability of the dash grip/pad?
I have had the GripGo now for a while and it grips really quite strongly. I cannot easily get my mobile phone off of the green surface that holds my i-phone. I take it off by slightly tilting the phone to either side, only then does the grip loosen. The only thing I have noticed now, after owning it for a couple of months, the suction that attaches to the windscreen does get weak over time, especially when there is a lot of humidity involved. You also have to make sure that your windscreen is spotless when you attach the device, otherwise it will fall off. I actually might try to attach the device to my dashboard rather than the windscreen. Other than that, I am quite happy with this choice of cradle.
I found this product absolutely rubbish. Doesn't grip the phone & the cradle falls off its suction cap at the slightest bump in the road. I advise to spend a few more $ and get a quality product
I its a great product. I stuck mine onto the dashboard and no problem with that. I had problems getting the iPhone to stick to green pad but then bought a cover for the phone and it works very well. I drive on gravel roads a bit and it has never fallen off. I bought another two of them for friends and they have no complaints about it
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