Was ok , for about 6 months
The green adhesive pad on mine has turned into a slimy soft gel after 6 months use. It started to get softer and leave Sticky film on the back of the phone, which was annoying when you had to put your phone in your pocket, fluff would stick to the back of the phone.
G8 Till You Try To Use It In An Aussie Summer!
I got 2x, 1x still in its box. Mine worked well for a few months but then when it started to heat up, the pad turned to mush. Started taking bits off my phone cover. Tried cleaning pad but only got worse. Now when you use it it leaves residue on my phone cover and bits of my phone cover in the pad. Not happy..but no online and or other support to lodge claim and or complaint.
When it was new it worked well
After a couple of months use and change in weather (heated up) the green pad became soft and squishy.
Lasted about long enough to not get a refund...
It was a great idea. We have different phones so a model specific cradle was out and the GripGo promised to stick like glue.
I paid $40 - plus shipping - to "buy-one-get-one-free" from GlobalShop.com.au. Of course, I then waited around 12 week for delivery as they were out of stock (probably because they were sending it all to the Big W).
A lot of people have complained that the suction cup wouldn't stick. This I didn't experience - my 2 GripGo's were easily fitted to the windscreen's of both of our cars and held firm. What I did find was t...hat the "elbow" joint was very poorly made. On on unit it repeatedly came loose and on the other it just wouldn't tighten. I couldn't face another 12 week wait for a replacement or refund so I simply found a suitable position and glued the joint - locking it in place permanently. The universal joint on the actual phone holding plate is a simple ball joint located in a plastic socket, tensioned by a C-clip. This is only just strong enough to hold an average smartphone in position. Any larger device (such as a GPS) will probably not remain firm for long. The "revolutionary" phone holding plate is very sticky - for a little while. It pulls the back off your phone if you aren't careful and requires two hands to carefully remove the device. Very quickly it transitions to that perfect stickiness but sadly this only lasted for a couple of short trips and just as quickly I found myself constantly scrabbling around in the drivers foot-well to find my $700 smartphone before it got crushed underfoot. I have yet to successfully "clean" the pad as directed but maybe I will have some success when I have more time.
Questions & Answers
How do I make the green surface it sticky again?
Mine and my partners sticky pad is so sticky it cannot be used.. I have cleaned them with no success... How do I fix this?
Throw it out...that's what I did as it became useless and left do much residue in my phone...
This is a very bad product, I bought two, both are now in the bin. there are good phone holders out there online that give you value for your money, and have better solutions than that horrible stick pad, give GRIPGO a BIG MISS. Good luck C.J
It would seem that there is no easy way to contact the company directly for warranty. Other than contacting a reseller, is there a phone or email contact in Australia? Our 2 gripgos, have a manufacturing defect, the green sticky film has not been applied flat, causing a ridge in the centre, thus making the phone to slightly stand away from the surface. One is better than the other and sticks quite well for an hour or so, the other, is only minutes, if that. This may be the cause of other peoples problems...? i would like to try the direct distributor for replacement, rather than going through an on line shop, with little success.
I purchased mine from Global Shop Direct and that is where I have returned them for a refund. I called them after having no luck with the on-line chat. Not sure who the distributer is if not them - sorry.
Hi Bevan, so far I haven't had much luck in contacting the online seller, so trying other methods of contact. Bit of a pity there is a problem, my step daughter and husband find them very good and we compared them, the green surface on theirs are perfectly flat, ours arn't.
Being made in China, I think the quality control has a lot to be desired. I also think that as there is so many comments, either very good or very bad, that this surface problem is probably the main problem. Also, the screen cleanliness seems to have a lot to do with the suction to the screen. Our same unit, sticks really well to one of our cars, and falls off the screen if it is slightly dirty, or has that "haze" that screens seem to get after a while. Comes off easy with window cleaner.
Anyway, back to contacting the supplier.
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