Eight Homes are amaizing.And very reason is their very professionalism in handling Customer issue.I had a minor issue and I was rude and bit aggressive.
But in manner how Stephanie handled my complain,I apologized and asked her if I can re-start fresh.
She is very focused and I do realise that she must run into customers who can be difficult.
I like to thank Stephanie for a smooth transition towards settlement.
Purchased in October 2019 at Eight Homes for $300,000.00.
Good idea, poor quality
We loved this to start with and our son learned to wait in bed until the sun came up. However like several other reviews have stated, parts of the display started disappearing after 6 months. We took the clock back for a replacement and were told our unit was the only one they’d ever seen with this fault (which clearly isn’t true, reading these reviews).
The replacement clock had exactly the same problem, and again the store expressed surprise. This time I didn’t bother getting a replacement.
In short: good idea, but very disappointing quality especially considering it’s not a cheap item. I definitely wouldn’t get another one.
Did not work for us..
This is the last resort of trying and hoping it will work for my child, but unfortunately outcome is still the same "early riser". My little one manage to figure out how to change the time and so he can see the difference pictures on the screen ( sun and the star). I think it need to build/ design better to outsmart kids..
- Verified purchase
Would be great if not for low build quality
We have two of these, one for each child. When they work they're awesome, but they've also suffered numerous problems around both LCD display and power connectors.
The first problem, on our first clock, involved one of the eyes of the sun vanishing and failing to work, so from then on the Sun only had one eye. This was of increasing distress to our child, who wanted to know when it'd be fixed. We arranged a fix with "the hospital" (ie. the retailer) who (after photos and a lengthy explanation) required us to courier it back, and then mailed us...a replacement. The time in between, without a clock at all, made bedtime even more complicated than a sun with only one eye. Since then, the replacement clock suffered a frayed cable from the power supply, which we replaced with an old one from another product, that happened to fit, found lying around the house rather than go through the replacement process again. Our second GroClock, for the other child, has also suffered LCD problems, although in that case it's primarily been with numbers on the clock display (which means little to our child at this point) so it's gone unnoticed. Most recently, the plug in the back of the clock has become unreliable which means that when it's pushed in fully, it's disconnected, and so it has to be pulled very slightly out in order to work. The concept of these is great, but if our kids weren't already hooked on them then we'd not bother with them because sadly the build quality seems atrocious. If you plan to buy one anyway, I'd strongly suggest purchasing from a local retailer from whom you can rapidly arrange same-day replacements without needing to rely on a courier service that can mean being without the product for days or weeks at a time while the bureaucracy gets sorted out.
Purchased in December 2016.
Our child has a bed time routine, he is generally in bed regularly by 7pm.. As soon as he was able to go through the night without feeding and was able to understand the concept, we used it. we have used it every night with no problems for over 2 years. There was a period of time when he was being toilet trained when we stopped using the gro clock and he would get up at 4am to use the toilet. After he was toilet trained fully, we restarted the clock setting it to 6am and it worked. It's a clever concept and is worth persevering with .The Gro clock coupled with a regular bed time, means a restful sleep for everyone .
Worked for our kid
Our kid was waking about 4-5 times a night at 18 months. In conjunction with refusing to take him out of his cot, I bought this clock and explained to him that he can't get out of bed until the "yellow sun". It took him about two weeks of fighting it... "no clock, no clock!" to get used it.
He slowly began sleeping more. He's almost 2.5 years old now. He still occasionally wakes at night but he looks at the clock and settles back down. Pressing the button is our new bedtime ritual and he loves saying goodnight to the sun and the star. The accompanying story book was useless in the beginning, but he enjoys it now.
I find the times very easy to program and the clock easy to use.
Baby loves Mr Sun!
We got the clock after 6 months of suddenly not sleeping well after 11pm. We haven’t managed to sleep until Mr Sun to appears but we have noticed she doesn’t wake crying, she talks to Mr Star instead. She’s only 2 so we expect this will take a while but here has been a definite improvement!
This has never worked for our son in terms of getting him to sleep in longer. But he got used to the ritual of putting the stars out every night so we continued to use it.
After about 12months the wiring started fraying and poking out of the cord where it plugs into the light. A look on thier facebook page to message them about it showed that it's a common problem. They sent another for free, however a few more months later this is dying too.
As our son is now 4 and knows his numbers we bought a regular alarm clock for the nights the gro cl...
Difficult to program, didn’t keep to time (ran fast)
I found this clock very difficult to program. Once programmed and working it then gained time, waking earlier and earlier each day. It just ended up confusing my son. Other cons with the design: blue night light and no back up battery. Only used for a week then ended in the bin. Unfortunately I had brought the clock ahead of time as I had heard how great it was so it was out of warranty.
Worked for early wake up
I have only had the clock a few months but am soooo happy it has changed my daughters wake up time from 4am back to 6.30am. Took a couple of weeks but my daughter who has only just turned 2 totally understood the concept. My husband did the set up and sets it every night and did say it’s a bit complex but totally worth it for the extra 2.5hrs of sleep every day.
Great concept but clock screen lasted less than 1 year
The concept of this clock is great. It allows you to teach your child that they need to stay in bed/when it is appropriate to wake up.
-I do not like that the nighttime colour is blue. I have read that blue lights are not ideal to have in your bedroom.
The manufacturers warranty only lasts for 1 year (typical?). That’s about how long the digital time lasted on my clock until parts of the numbers disappeared. When I spoke to a representative about this, she seemed not to care that the time was not working and only that the colours were still functional.
When you pay upwards of $60 plus tax for a clock, you expect it to work for longer than one year.
- Verified purchase
Will break around 12months
The clock itself for teaching your child the difference between sleep time & wake up time is great. However, the clock’s display starts to distort around the 12 month mark and ours had all but disappeared around 14months. At which point I found out it only comes with a 12month warranty. Poor performance & life span for a $60 clock. Disappointed in the gro company.
Completely worth it
Ok so I read lots of reviews on this product and was giving it a 50/50 chance of working. Our little boy had reverted from 5:15 ish wakes up back to 4:30 and we had a second baby due in 8 weeks so wanted to try something as nothing else was working.
Firstly the clock set up isn’t that hard at all. Read the instructions and it only take five minutes to get used to it. The accompanying book is excellent and our boy loves it. The blue light is too bright and so we just turned that off.
In the first couple of nights we set it to 5:30 and he...still woke at 4:30 so we had that horrible experience of listening to him cry/shout/call Out for us for an hour. That got a little better over the next few night but was still hard to listen too. However we made an extra special effort of being super happy when the sun came up. Once we got through the first week he understood the concept and really took to it. We’d be awake and hear him shout “mummy, daddy suns up” and again we made a big fuss of going into his room all super happy. Over the next two months we shifted the wake up time back by no more than ten mins every few days and now he consistently sleeps till 7am. Yes there have been a few nights where we’ve had to go into him but overall it’s been a life saver.
This clock is a hassle not a help!
EXTREMELY difficult to program. EXTREMELY difficult to change the brightness.
This is the most unintuitive design i have come across in a very long while.
TIME does not keep - constantly losing 1 or 2 mins. I am constantly re-adjusting the time.
This clock is a hassle not a help! Night, night GroClock, you are going back to the store.
Too bright fix
Four tips which factor into 5 stars
1. Read the instructions and keep handy for resetting, bit complicated but it's not rocket science.
2. If the blue light is too bright (which it was for us) then turn the brightness setting to off. The blue light is off but the stars still show on the screen, although you won't see them in the dark, and in the morning the yellow sun light still comes on at wake up time.
3. There is a simple night time child lock function by pressing and holding the down arrow button for 3 seconds. Same to unlock.
4. If ...
Was brilliant until blue screen started flashing green
The gro clock was very useful. My 4 year old used to get up at the crack of dawn but after explain the gro clock now only gets up when the 'sun is out'. However we've had it about 3 months and during the night it randomly flashes green which totally freaks my son out so think we are going to have to stop using it. Haven't had it long so feel it is a waste of money. However when it was not flashing it was really useful.
Terrible design, unintuitive to all but the kids
Setting the clock and wake-up time is amazingly unintuitive compared to products from Apple that we are all now well used to. But the thing that really detracts from this product is that unless you religiously lock the keypad (fairly complicated in its own right) every night at bed time, the kid only has to press one button on the thing in the morning when they wake up at ridiculous-o'clock and the screen turns from blue to yellow with a bright sun face winking at them, signalling that it is time to run yelling into mum & dad's room. The sun hasn't actually come up and fades back to the overnight blue star within 15 seconds, but that brief yellow face is as good a green light for the kid.
Settings were invented by a Chimp
My daughter and I loved the way the clock gently transitioned from the sunny Sun to starry Star. My daughter smiled and I nodded reassuringly. It was all downhill from there as the alarm beeped away at 2am for the next 2 days. By the 3rd night I'd given up trying to work out how to turn the alarm off and half the other changes I needed to make this clock functional and now it resides, part of the landfill at our local dump. This over priced light bulb simply adds to the frustration in the day of typical time poor parents. I'm going back to a good old night light that worked well for my other two children.
I was hesitant due to some reviews, i tried many other solutions (baby gates, black out curtains) but after my 3rd child copied the others in leaving room as soon as they woke i thought id try it for myself. Brought 3 one for each kids room and shocked and amazed it works! I wasnt sure if just a phase as new to them but so far a month in and they never leave room untill it turns yellow. As a previous review mentioned it is bright but that a positive for me as my kids dont like dark rooms we used night lights before now dont need to. only minor thing is as soon as you unplug it the clock turns off and time stops so when plug back in its yellow but mine haven't figured that out. Shame dont have battery option
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Questions & Answers
Why does my grow clock not count down properly. When I go in in the morning there is still like 4 stars left even after the alarm to wake up has gone off?
Does anyone else’s clock loose time? I’ve only
Had it set up for a week and every night it has lost time so it never turns to sunlight in the morning as it’s saying that it’s still the middle of the night! I’m disappointed in this product seeing as I had heard such good things about it and it wasn’t cheap at all :(
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