Reviewer Photos & Videos
Excellent service and work.
Nick responded same day to our call to GroutPro and inspected our shower. His advice was excellent as was his subsequent work. He did the second shower a week later. We have nothing but praise for him and his work.
Our shower cubical was lookung pretty ordinary and water was leaking into the hallway. Nick cae along and cleaned and replaced the grout and now it is as good as new and doesnt leak anymore. Its goid as new. NIck also cleaned up after himself which is rare for tradesmen these says. Very happy wirh the final result.
- Verified customer
Chris Hall was very professional
We employed Chris Hall from Grout Pro Bulli to clean and regrout our 2 bathrooms. He was very pleasant in manner, cleaned up after himself and did a very professional job, so our bathrooms look like new. In fact he did a better job than the original tiler. Highly recommended
Great service. Would highly recommend.
Full shower regrouting looks night and day in appearance after the job.
Nick provided an excellent service. If you're looking for grouting in Canberra, go with GroutPro.
Disappointing and no one will help fix the problems
The job was to replace grout in corners and between tiles and shower base with silicone in two showers and ensure the showers wouldn't leak. In one shower, two tiles were cracked while removing grout and we were not told about this. Not all of the grout was removed and a thin veneer of silicone was poorly applied over the top to cover it. In the other shower, the silicone has peeled away after 3 weeks. Can't get a message or call back from the installer and now called head office twice and waiting for complaints to get back to me.
Pictures show what I am talking about.
Old ensuite looks like new
Nick worked on three showers, the ensuite was in poor repair and now looks good as new! Very polite, organized and excellent with time & appointments. Can highly recommend Nick and am keeping his number, likely to call him again when needed. Very happy.
Great quality work with great customer service
Nick in Canberra is a leader in the pack. After getting quotes from many people to regrout and clean tiles, Nick stood out from the start with his customer service. It was an easy choice to choose Nick for the work, and he delivered outstanding work, from fixing issues overlooked by others that could’ve led to devastating consequences through to thorough cleaning not missing any corners or tight spots. I highly recommend Nick, you won’t be disappointed.
Great job from Nick
We found Nick to be prompt, turning up at appointed time,did an excellent job removing old grout and cleaning up all the dust that ensued .He then did a great grouting job and always with a good sense of humour .Can recommend Nick for your grouting needs.
Excellent job, looks like new
We had our ensuite regrouted and cleaned today by Nick and couldn't be happier. It has completely transformed the bathroom and it looks like new. Plus we were given advice on how to maintain it easily. Excellent job, highly recommend!
What an outstanding job!
Nick has just completed renewing our slate floor and regrouting the bathrooms, and it has transformed the rooms completely. Nick was a courteous and meticulous professional, and I would not hesitate to recommend him to anyone seeking renewal of floors and bathrooms. Thank you Nick!
Questions & Answers
Could you please tell me how long Karl has been working for you from Nambour. I can not see any reviews on him
Hi Carroll, Karl has been with us for several year and there's never been a complaint or bad review about his work. He's a great operator and very honest. We hope that helps.
Our Onsite Manager requested a quote to re-grout a shower. The reply from GroutPro did not include a quote and instead recommended replacing the shower screen doors.
How can this fix deteriorated grout on the shower floor and how can replacing doors stop a leaking shower floor? Also, why no price supplied?
Hi Allan, it sounds like there's been some miscommunication. Our bread and butter is regrouting shower floors. Can you please advise who the GroutPro Specialist was so we can have them get back in touch to straighten this out?
Not until you answer my questions, why no price supplied and how can replacing shower screen stop a leaking shower floor.
Without speaking to the specialist who has inspected the problem, I can't provide the answers you're looking for sorry. Please advise who came to inspect so I can help you.
Hi, we're living in Brisbane and would like to know if anyone has used: Mario Ribeiro, GroutPro Albany Creek/Brisbane
as I can't seem to find any reviews.
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