greg is professional, and good communication
greg is professional and explained problem in simple english and tried his best to keep cost down to the minimum possible. on time as nominated for job , and cleaned up after, will recommend.
What was needed was achieved. Without angst
The admin team promptly acknowledged the attendance request and followed up to provide an arrival estimate.
The information Greg requested was done so in a manner which was able to be easily answered. Subsequently he inspect the iequipment in question and quickly diagnosed the problem. During the recification process he clearly explained in terms which I could understand what he was doing and why he was doing it. He happily, and with patience, answered all questions I raised.
On completion Greg freely provided advice, in a non-condescending man...
Greg and his team did a great job in installing the pipe work in preparation of a water meter installation. Great service, fair price and no fuss. Would certainly recommend GSM plumbing.
Thank you GSM Plumbing. The team arrived on time, were efficient and managed my expectations on potential damage that may happen as a result of the repair. Once they were done, there were hardly any marks left (better than I was expecting). Any mess was cleaned up. Would gladly call again for future work.
Highly recommend! Fantastic service from beginning to end!
Very happy to share this review as we were provided with fantastic service from beginning to end with GSM plumbing. Greg is definitely a master of his trade and extremely knowledgeable. Despite being in a rental and having to run everything past the owner, Greg took the time to explain some of the plumbing issues we were experiencing and what his plan of attack was in getting things resolved for us as soon as possible. We appreciated not only the level of service and communication provided throughout but also the fact that Greg and Nick were co...urteous and understanding during a time of uncertainty (Sydney Covid lockdown), always mindful of safe distancing and wearing masks to ensure health guidelines were being followed at all times. I’d like to praise Greg and Nick for their dedication to the job as they stayed well into the evening working tirelessly to troubleshoot and resolve what ended up being a very complicated issue with the old plumbing throughout the townhouse. Would have them back in a heartbeat for any plumbing woes – thanks again!
Wonderful Service and answered any question asked about anything. Super hopeful. My number 1 for Plumber. Can’t recommend him enough. He answer all the questions about LPG gas Bottles. He answered any question I had.
Very great service
Responded very quickly, attended to all issues immediately, and had a very high level of quality to their work. We are looking forward to working with them more in the future.
GSM Plumbing is the best plumbing business!!
I am delighted to provide this review! Greg and his team from GSM have done a fantastic job at my house very recently. They installed gas and gas plumbing and also fixed a pretty complicated storm water issue which required approval from the council which Greg and his office handled completely. Greg was always prompt, punctual and was reachable on the phone. Greg's pricings are very reasonable for the quality of work he delivers. Best of all, he takes time to listen to the customer and provide well thought out solutions weighing in cost-benefit...realisations. I have been super impressed by his hard work, his extremely friendly and polite attitude and his proactiveness. Recently, for my renovation, I am facing delay due to other suppliers and Greg's work is dependent and incomplete due to this. However, he makes sure to call me every now and then to get an update on when he can come and finish the job. A rare breed of trades business these days! I will highly recommend Greg and GSM Plumbing for all internal or external plumbing and gas work. Look no further.
Efficient and Economical Plumbing services
Quite genuine guys, very responsive , polite and good phone support. I will highly recommend there services.
Replaced Cooktop with a new one, trained plumber came to our place, on time and work done within an hour.
Hot water unit had blown and it was a Saturday night. I took pot luck in calling a plumber that my real estate agent had used previously, as I had his number handy. Greg was very helpful on the phone and he arranged to come out following day to inspect the fault. Within a couple of days I had my hot water tank replaced. I was very impressed with the professional service I was provided from that first call right through to the installation. Highly recommend this plumber as I have worked in customer service for over 20 years and know when I have been provided excellent service....
Fantastic Plumbers, Awesome Guys!
Very Genuine guys, Greg has helped me out no end of times. He will bend over backwards to help anyone. He has an awesome team of guys that are like family. They are well trained, polite, very easy going and do a great job. I recommend without question. Keep up the good work guys :-)
Failure to turn up
The Summary: The plumber didn't turn up at agreed time and when he and his boss got back to me over an hour later they had obviously forgotten about the appointment. Hopeless and unreliable.
The Background: Having got a recommendation for this firm I rang them and discussed my plumbing problem. After a discussion and sending some photos they said they were not sure if they would be able to fix it but would be happy to come and look. I said the earliest possible time on a particular day and they nominated 7 am. We agreed on that. This was all go...
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