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Guardian Carpets & Pest

Guardian Carpets & Pest

1.0 from 1 review · View Statistics
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    unhappy
    unhappySouth East Queensland, QLD

    Terrible

    published

    -Technician was very rude and couldn't be bothered even being at residence. The machine used was a portable one, not a van based machine one. We are not in a high rise apartment which means he should have used a van mounted machine (which gives a better result and a deeper clean).
    -Carpet stains were not removed. When I asked if I needed a stain treatment his response was "maybe...it will cost you extra"...... bad customer service following my complaint of this.... We will come and fix it for $136.
    - payment method was unprofessional..... punching my credit card details into his mobile phone.

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