The worst online shopping experience
I ordered the proplant complete shake in chocolate flavour I thought I would try it since Dr gundry was taking about how good it was for you anyway I received my first order after 3 weeks of my order which was expected since I live in Australia but when I tried it it gave me a very bad stomach aches but I didn’t want to send it back coz I thought it’s ok maybe someone els can use it but I got really upset when I got charged for another month supply with out me ordering one when I gave them a call to cancel my order the customer service lady tol...d me it’s to late they had shipped it already. All this because I didn’t press on a button that says if u don’t want to subscribe press the button which I never remember seeing seriously that button should be if you want to subscribe press not other way around I am so upset I am going to be stuck with another product that costed me $89 and I can’t even use
Scam Company Fake Product..Beware!!!!
I initially listened to their Social media ad . Very misleading and manipulative...I initially purchase on impulse their product. I then did some research that the products on offer were not medically approved and their was not proof or professional body who said they work. Realising my error of judgement I contacted the company and they could not give me a refund as the order had been processed. I would have to wait for the order to be delivered before I could claim a full refund against their advertised no questions asked "90 Day Money Back ...Guarantee" 3 weeks later the packaged arrived . It weighed nearly 3 kilos!!! I requested my money back. I was informed that I would have to send all the bottles back unopened and then I would get SOME of my "no questioned asked" money back. I went back to the post office and was informed that due to the weight of the return it would cost $71 (aus)!!! They have since sent me another unwanted package of products that I never ordered or wanted. That were informed of this the minute they informed me they had had another package ready. Obviously they charged my card for this. This company is unscrupulous in there dealings with customers and all they trying to do is push product on people, expensive, and that is medical unproven and no real benenfit to anyone. Their advertising is misleading and false and they dont stand by their 90 day money back guarantee. Please do not buy anything from Gundry MD !!!
This is a total scam. Claims to be a modern cure all. Tried for 3 months to only suffer severe constipation. Claimed on the guarantee. Gundry then scammed me again. Said i had to post him the empty container to california to get a refund. - net result $20. Had the capsules analysed - they contained paper. This is not worth the paper he sends you. Must have a lot of suckers in Oz as the product came from Victoria.
I have been waiting on my order for 8 weeks now, I asked to cancel my order of 3 protein powders at 4 weeks and they sent me a 50% offer off my next order, I requested again to cancel my order at 7 weeks post ordering and was told to check my tracking number, which I did, it is still in the USA but I live in Australia, I haven’t been heard! Frustrating waiting on a product for so long... I just want my money refunded in full.
Good product but be careful of recurring order
Purchased this product as once off and got recurring shipment. Be careful when using this website. They only refunded me 40% and said I could keep the order as shippi would be expensive and I would have to fit the cost of the shipping. So you actually have little choice.
I ordered a once off container of pro plant which arrived.
The next month Gundry automatically took money from my account. It took 3 days for them to reply to my 2 daily emails. They replied a day after they shipped the product and said I had to fill out forms and return the product before I get the money back. They said I ordered on subscription which I didn't. And none of the original emails say it was a subscription or not.
I responded and told them to contact the shipping company straight away as they had shipped it the day before. I'm in Australia and the product was in USA. Made sense to me.
Product is thick and gluggy. As filling as any other protein shake out there. Strong taste of chocolate.
Ordering traps and marketing ploys
This review is critical of the marketing and ordering systems used, not the products themselves. The ordering system is a clever marketing ploy with a built-in aspect bordering on swindling. When you complete your order and pay, a message appears that gives the impression your order is yet to be completed. It then provides options to purchase the same or other product at a reduced price. If you do so, this is additional to your prior order, not in place of it. Also if you hit the back button it finalizes the order but it is not made obvious. It...is the same system used by Beverley Hills MD (I suspect these companies are related). Also, Gundrys emails are written by the marketing company. If you reply there is no response. Also, with new products the emails make you think you are in some priority Group 1 but this is another marketing ploy and a way to justify sending 4-5 emails after new product launch. It always says only producing a limited supply, stocks will go, hurry, blah .... All a stooge! Dr G probably has no idea as he gets the products made then signs his name over to the marketing company to use. Identical to ploy used by Beverley Hills MD docs. And if you try to cancel they will not do it but tell you to return product if not satisfied. All of this unfortunately goes to credit of Dr G and his products, some of which are actually effective.
I have paid for this product including shipping and I am now being told it is held up in customs and I have to pay more money. Absolute scam. I have ordered from America to Australia before and never had this problem. Really crooked.
Total Restore not working
I used total restore for 3 weeks,i started getting stomach ache and bloating after 1st week and it became unbearable so i had to stop that tablets.
I didn’t lose weight as well.
I contacted customer care for refund and that number is not working from Australia.
Please suggest me process for refund
Don't do it
Like many others here, during my order, the upselling was totally ridulous and over the top confusing. I accidentally ordered another bottle that I didn't want, and within mintues emailed and asked for them to cancel the order. They said they couldn't do it, so have been shipped stuff I didn't want. Now I have to pay to return it from Australia!! Am currently in communication with the team to get EVERYTHING returned. I am no longer interested in dealing with this company. Let's see how that goes.......... Wish I'd read these reveiws before purchasing.
Beware of purchasing from Gundry MD
I too have been incorrectly charged for purchasing Gundry MD
I originally ordered 1 bottle of Gundry MD for $49.95, however, upon checkout I was prompted to purchase three bottles and a special price of $84.00 to which I accepted.
I then discover that I have been charged for both the single bottle and the special offer of three bottles – I contacted your customer service department who said they will accept my return but I have to pay the freight????? Why should I pay for freight when they made the mistake?
I was most disappointed as I acce...pted their special offer for three bottles that should have canceled the initial order for one bottle – who in their right mind would order both?? Beware of the advertising prompts when placing your order - I also strongly suggest you read other peoples frustrations - some purchasers have had their visa's charge multiple times without authorisation. I have since discovered on the internet that this is a common occurrence – I like to give companies the opportunity to make things right before leaving feedback and reviews. I have tried several times to contact Gundry but they are ignoring my emails.
Unable to contact to cancel.
I received the product promptly, but since then have been billed for a second bottle which I did NOT order. Since then have been trying to contact them via all listed phone & emails listed without any success. Not happy.
Tried to simply order 6 bottles of total restore.
No matter how much I tried, the system just kept on trying to sell more and more. I said no to everything. 6 bottles was already expensive at about $300 US. I then get an email stating that 18 bottles are on there way to me...in Australia.
For now over $800 US. Complete stitch up. Took way to long to get refund. Had to pay $135 AUD to clear customs because too many bottles. No refund for that. The 12 additional bottles cost $501 US. Refund was only $460...they don't refund the tax...even though I paid it.
After watching video I made an online purchase. Instead of $200 charge my account was charged a total of $700. No refund issued and no acknowledgement of my email enquiry about transaction. Be warned.
I ordered 3 bottles but the website is so tricky so instead of 3 it became 6 charged me for it as well.....then of course i have to pay for the custom fees as well which i didnt order 6......anyways dnt trust their website theyll charge u big time
Questions & Answers
We already take a very expensive high potency probiotic that requires refrigeration every night before bed and have done for years. Do these products completely replace our regular probiotics so we no longer need to take them? I’m not sure how you can ship them to Australia with probable transportation delays and exposure to heat, and guarantee that they are not compromised and will still work as effectively.
You have just sold me on 3 products when I only really wanted to try the Bio Complete 3, but your clever marketing suggests Bio Complete 3 doesn’t work as effectively on its own even after watching a 1 hour presentation culminating in this being a complete product & all that you need! I have now also purchased a 12 month supply of Lectin Shield & Total Restore and I’m not sure these extra products are necessary?
I am now expecting a delivery of 42 bottles of product that cost me a total of AUD$2215. If Australian customs try to charge me import duties on top of that…you will be receiving 42 bottles of product straight back!
Does this thing work?
Is it another SCAM??
I’m still evaluating this product, however my gut is definitely calmer since taking it. I had hoped to stop my prescription meds but haven’t been able to so far. I take both. Early days tho.
I’ve started on the Viral Reds (2 weeks) and I have to say I love the product and am feeling so much more energised and I’m sleeping better. However I also purchased the spot fader cream and although it’s been 2 weeks I’ve not noticed a difference but apparently it can take up to 3 months.
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