1 photo
Guppy's Aquarium

Guppy's Aquarium

3.9 from 15 reviews · View Statistics
See the Best Pet Shops in 2021 as rated by Australians on ProductReview.com.au.
Brand Manager for Guppy's Aquarium? Register now and take advantage of ProductReview's Brand Management Platform!

Reviews

3.9
15 reviews
5
(11)
4
(0)
3
(0)
2
(0)
1
(4)
  • Product Quality
    5.0 (2)
  • Return Claim MadeYes (1) · No (2)
  • Shipping
    5.0 (1)
Previous
Next

Highly recommend this shop and staff.

published

Always excellent service and a wealth of knowledge. Staff are very helpful and great variety of stock and always healthy livestock.

Product Quality
Incentivised Review No
Return Claim MadeNo

Excellent customer service, when it counted

published

I recently contacted Guppy's in relation to a warranty claim for a faulty pump. They were a pleasure to deal with, and promptly honored my claim. Despite not having a replacement pump in stock they went out of their way to locate one for me and dispatched it to me (Sydney) very promptly.

Excellent service, when it counted.

Incentivised Review No
Return Claim MadeYes

Other Pet Shops

 
 

0.0
(1,234)
Dan T.
Dan T.South East Queensland, QLD
  • 5 reviews
  • Verified

Great to deal with

published

Extensive range of marine aquarium supplies, easy to deal with and great delivery. The staff are also super helpful if you have any queries, will continue to shop with them!

Product Quality
Shipping
Pet Shops

Find out how Guppy's Aquarium compares to other Pet Shops

Know better, choose better.

Compare all
Nickname
NicknameBrisbane

Above expectations

published

1st time online live plant buyer. Was initially worried about shipping (only to brisbane), plant condition etc. They well surpassed my expectations in plant condition (excellent plant condition/healthy rhizomes etc). Was helpful when i called to check details.

Jennifer
JenniferBrisbane

Excellent customer service!

published

Prices are great, and there's a good selection, but it's the customer service that really puts them above and beyond! Very helpful, will definitely be shopping with them again.

Thanks, Gary!

AshS
AshSMelbourne
  • 2 reviews

Excellent Customer Service!

published

I called Guppy's Aquarium for some advice on purchasing a chiller for my shrimp tank. I spoke to Gary who was so helpful. He went the extra mile for me and told me how to set it all up. He even drew a diagram for me and covered my pump with netting to protect any baby shrimp in my tank. My chiller promptly arrived in Melbourne with everything I needed. I'm very pleased with their service and I would highly recommend this company.

Will purchase repeatedly

published

Ordered from Guppy's from NSW, order was here 36 hours after ordering, prices are great, delivery is a little expensive buy low prices and further shipping options make this an easy fix

Jane G.
Jane G.Runaway Bay

purchase and advice. .

published

Went to Guppys Aquarium after finding out it had been taken over by a really nice and approachable and knowledgeable owner. .Thank god!!!! I purchased a few items and will definitely go back! !

Other Pet Shops

 
 

0.0
(1,234)
Zodiac
ZodiacBrisbane
  • 6 reviews
  • 5 likes

Excellent service

published

Found Guppys online with some great pricing. A faulty pump was sent initially but quickly replaced. Prompt and polite communication. Thanks Gary.

Pet Shops

Find out how Guppy's Aquarium compares to other Pet Shops

Know better, choose better.

Compare all

Great product selection.

published

Bought some products from Guppys for the first time, great selection to choose from, great prices and experienced staff to look after you. Well worth the effort and the drive if you have not been before.

Dumo
DumoCanberra 2600, ACT
  • 7 reviews
  • 4 likes

Great prices & prompt delivery

published

I have purchased dozens of times from this store, every time each order has arrived quickly and very well packaged. I had one order with something missing which was refunded with 30 minutes of emailing them. I have never had any issue with warranty claims on anything. They have a huge product range and their prices are really great too.
Cheap & quick

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members

Other Pet Shops

Previous
Next
See all Pet Shops

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.