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13 questions from our users
Rocky P.asked
hi do you guys help doing tax with crypto trading? thanks
1 answer
Hazel F.H&R Block
Hi Rocky, thanks for getting in touch. Our offices are well equipped with tax experts that can assist you with this question. Find an office near you by visiting www.hrblock.com.au or call 13 23 25 to speak with an expert or to book an appointment today. Kind Regards, H&R Block Team.
Rudyasked
I have a question I need to ask an accountant about (profit & loss statement advice), is there a charge to get an answer over the phone?
1 answer
Hazel F.H&R Block
Hi Rudy,
It is best to book a phone appointment for advise. You can do this via our website https://www.hrblock.com.au/locator
thanks H&R block
Mick. Hasked
why have they asked me to set up multiple client portals, when i wasnt happy with the original quote i said im getting a second opinion but still using a H & R consultant they said i need to set up another one, does this sound correct.
2 answers
Hazel F.H&R Block
Hi Mick, our apologies that you were asked of this. The client portal are setup at office level. So each office has their own client portal hence the reason you have been asked to setup another one.
Hope this helps. Thanks H&R Block
Thanks that makes sence.
Craig P.asked
How much does it cost to to my return in store
2 answers
just ask to get the cost taken out of your refund then it cost zero upfront, as long as you think your getting something back.
Hazel F.H&R Block
Hi Craig, contact H&R Block. We can assist you in lodging your tax return this year. You can find your nearest office by visiting www.hrblock.com.au. One of our consultants will be able to assist with any questions you may have over the phone.
Sidney M.asked
Is it cheaper to do your tax online here through H&R Block or go into their offices.
2 answers
Doing it online is cheaper, but the charges at H&R are deducted from the taxes of the following year.
Hazel F.H&R Block
We have two online solutions which you could use, Online Tax Express which is a do yourself service and Online Tax Adviser which is similar to an in-office experience but all online. To find out more, please visit our website at www.hrblock.com.au or call us on 13 23 25.
JULIEasked
I have not done my tax returns for quite a few years am I better to go to the tax office or is this so you can help me with?
2 answers
I found this company very helpful I would rate this as a 4.9 star
Julie, I found H&R Block excellent in submitting my multiple year tax returns. Hope this helps you in your decision
Damianasked
How much do they charge for a standard, uncomplicated individual tax return?
1 answer
Hi Damian, i was charged $139 for my tax return, which i will claim back next year. Well worth it considering how easy it was.
Albyasked
My wife and I are pensioners. Our total income for 2018to 2019 is $37255. My wife gets a carers allowance of $3072.
Should we pay tax and if we have to submit one how much will it cost to us pensioners?
Kevasked
ATO EFT transfer my refund to HR Block account 2 days ago.
Where is my refund? It should be in my bank by now.
Sue C.asked
How long is it between lodging a tax form and receiving a rebate?
No answers
Darren Masked
How long does it take to get your refund once it’s been issued by the ATO?
Carly D.asked
Hi i had my return sent back to HR on the 12th of July i still havent received my funds is this normal it just seems very delayed
3 answers
At least something has happened with yours. I did my return on the 4th and it still isn’t submitted to ATO.
I am not sure about returns being sent back as I have never experienced it. I think the best thing to do is speak with the H&R consultant and see what the issue was. Good Luck
I had to follow up my tax as mine was not lodged after
I paid 8 days later! Livid atm. Said it wasn’t lodged due to $5 but nobody called me to say there was a problem! The past two years at HR BLOCK NORTHLAKES, I get told my tax is easy so I get given the least experienced workers and they joke me around each year. It always takes longer, but when I had the More experienced lady I had no problems!
Keenzia Wasked
Can anyone please recommend the best H&R Block in Sydney, NSW? I have heard a few horror stories and I really have no time for incompetence because my taxes are a bit complex. Thank you so much in advance.
2 answers
Hazel F.H&R Block
Hi Keenzia,
If you could provide me your name and contact number, I can ask our Sydney, District Office to call you and assist guiding you in the right direction for your needs. Kind Regards, Hazel (H&R Block Team).
Avoid them!!!!! They will not give you your refund till March next year!! That’s the deadline for them. They never told me upfront.
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