1 photo
H&R Block
4.8 from 4,023 reviews · View Statistics
See the Best Tax Preparation Services in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by H&R Block

Pros

  • High level of expertise

  • Friendly and personable service

  • Prompt and efficient lodgment of returns

Reviews

  • Transparency
    4.9 (2,619)
  • Rates and Fees
    4.6 (2,402)
  • Timeliness
    4.9 (2,396)
Previous
Next

Competent staff

published

I have been a client for several years now and I keep on coming back because I’m happy with the service provided. The staff are very helpful and courteous. Will be back

Incentivised Review No
H&R Block
Hazel F.H&R Block
Nick A.
Nick A.Greater Melbourne (Inner), VIC

Convenient and efficient tax service.

published

The ease of making an appointment, being able to upload information prior to and then being able to complete the return over the phone and sign off on the portal makes the process of doing my return very easy. I recommend H&R Block Port Melbourne where I've had my tax returns done for the last 4-5 years.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block
Karen
KarenCentral Queensland, QLD

Professional service

published

H R Block were easily accessible with email services. Professional tax advice and tax returns completed efficiently. Sarah clarified our queries and completed both our returns in a 48 hour turn around.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block

Top Service!

published

Very friendly, prompt and efficient service from initial contact through to completion of a Tax Return. I was also provided with insightful guidance and clear instructions throughout the process. Overall I find the fee to be great value for money for the service received.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block
Tax Preparation Services

Find out how H&R Block compares to other Tax Preparation Services

Know better, choose better.

Compare all
Graham
GrahamMetropolitan Adelaide, SA

Great Tax Service

published

Always great service and expertise offered by the H&R Block Modbury Office.
Annual tax returns are prepared and processed in a very efficient manner, with all necessary details attended to at a reasonable cost.

Incentivised Review No
H&R Block
Hazel F.H&R Block
Caroline
CarolineSouth East Queensland, QLD

Great tax accountant! definitely would recommend

published

Ivy from Rocky was really helpful and thorough, totally recommend her to look after your tax return. I dont even live in Rockhampton, we did the appointments on a call. Ivy was strongly recommended to me by a colleague.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block
kim
kimGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Always trust Tracy from H&R Block Elsternwick

published

Tracy has completed our Tax returns for a number of years and we fully rely on her expertise. She is always updated with tax regulations and thoroughly explains the process.
Kim

Incentivised Review No
H&R Block
Hazel F.H&R Block

Related Articles

Previous
Super Funds Awards 2020!

A good super fund can make a substanial difference to the amount you retire with. From retail super funds to self managed super funds, view reviewer ratings for the top-rated super funds of 2020!

Wendy Z.
Wendy Z.7 Nov 2019
super-funds-awards-2020
Credit Card Awards 2020

Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. These are the top-rated credit cards this year, as decided by ProductReview.com.au reviewers.

Wendy Z.
Wendy Z.19 Nov 2019
credit-card-awards-2020
What Is Peer-To-Peer Lending?

Peer-to-peer lending is quickly gaining popularity among Australian borrowers and investors. If you've never heard of it before, this 2 minute read will give you a quick rundown so you can decide if P2P lending is right for you.

Nathan S.
Nathan S.14 Nov 2019
what-is-peer-to-peer-lending
Next
Lee
LeeSouth East Queensland, QLD

Great tax agents!

published

Efficient service, from booking appointment to receiving refund. I have been using H&R Block for decades, in Qld, NSW & NT. Always friendly & informative staff. Will be seeing them next year too.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block
Lee
Lee

Hi Hazel, You are very welcome.

Kim
KimSouth East Queensland, QLD

Friendly and professional service

published

It was the first time using H&R Block. I found the staff was friendly and quite knowledgeable. I got my tax done in no time, every though I was very unorganized. :)

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block
Tax Preparation Services

Find out how H&R Block compares to other Tax Preparation Services

Know better, choose better.

Compare all
Jane K
Jane KSydney, NSW
  • 2 reviews

Take the worry out of tax time

published

I have been using the Crows Nest branch for my returns for over 5 years. Michael is efficient, friendly and always takes time to explain his calculations. I feel reassured and in good hands. Using H&R Block takes the stress out of tax return times.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block

An excellent service delivered each and every year

published

A most excellent service which is delivered with a lovely manner as a client at the same Site for twenty years I've recieved the same quality each and every year

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block

Professional, Friendly and Expert Advice - Thank you!

published

The ability to get an appointment, choose a consultant and change an appointment was done effortlessly via electronic form. The consultant was friendly, welcoming and made what can be a tedious process be done in a professional, easy and considerate manner. They took note of prior history and the consultant was well prepared and ready to go. Cannot rate the consultant high enough, thank you.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block
Tax Preparation Services

Find out how H&R Block compares to other Tax Preparation Services

Know better, choose better.

Compare all
Roger A
Roger ASouth East Queensland, QLD

Great service

published

I have used H&Block Wynnum for many years and have always been satisfied with their service and expertise. Their staff are friendly and extremely thorough in the application of current tax requirements

Incentivised Review No
H&R Block
Hazel F.H&R Block
2566peter
2566peterSydney, NSW

great service

published

Excellent customer service experience, knowledgeable consultant, and was very polite, we will definitely be using this service again, and I would recommend them. We have use them now for the last 5yrs.

Transparency
5/5
Rates and Fees
3/5
H&R Block
Hazel F.H&R Block

Excellent customer service

published

Excellent customer service experience, knowledgeable consultant, Crystal explained everything we needed to know, and was very polite, we will definitely be using this service again, and I would recommend them.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block
Page 1 of 10

Questions & Answers

Rocky P.
Rocky P.asked

hi do you guys help doing tax with crypto trading? thanks

1 answer
H&R Block
Hazel F.H&R Block

Hi Rocky, thanks for getting in touch. Our offices are well equipped with tax experts that can assist you with this question. Find an office near you by visiting www.hrblock.com.au or call 13 23 25 to speak with an expert or to book an appointment today. Kind Regards, H&R Block Team.

Rudy
Rudyasked

I have a question I need to ask an accountant about (profit & loss statement advice), is there a charge to get an answer over the phone?

1 answer
H&R Block
Hazel F.H&R Block

Hi Rudy,

It is best to book a phone appointment for advise. You can do this via our website https://www.hrblock.com.au/locator
thanks H&R block

Mick. H
Mick. Hasked

why have they asked me to set up multiple client portals, when i wasnt happy with the original quote i said im getting a second opinion but still using a H & R consultant they said i need to set up another one, does this sound correct.

2 answers
H&R Block
Hazel F.H&R Block

Hi Mick, our apologies that you were asked of this. The client portal are setup at office level. So each office has their own client portal hence the reason you have been asked to setup another one.
Hope this helps. Thanks H&R Block

Mick. H
Mick. H

Thanks that makes sence.

See all H&R Block questions

Get an answer from our members and H&R Block representatives

Details

For ultimate convenience, H&R Block is open nights and weekends, which is a relief if you work full-time or otherwise don’t have spare time during the week to complete your tax return.

H&R Block offers a host of flexible options when it comes to tax solutions.

Tax services for individuals:

  • An in-office tax return done at a local H&R Block office (there are 470 available to choose from across Australia)
  • Online Tax Express – a 24/7 online DY tax return platform, if you prefer a bit more autonomy
  • Online Tax Adviser, which is the best of both worlds in terms of the above two options – letting you fill out your tax return completely online, but with the help of an online tax consultant if you get stuck
  • Under 21 and student tax returns, which can help make a new and daunting process more straightforward
  • Second look assessment, which checks whether you’ve received the maximum amount for a tax return
  • Other specialised individual tax services include US Citizens Tax, Late or Prior returns if you’ve missed a lodgement deadline, and property investor tax returns.

Tax services for businesses:

  • Taxation and other financial advice for sole traders, partnerships, small businesses, company trusts as well as bookkeeping services.

Points of praise for H&R Block:

  • H&R Block’s friendly and professional service was widely praised by customers
  • Tax advice was provided in a friendly, timely and professional manner. According to reviewers, tax solutions consistently drew upon their tax accountants’ clear expertise. Not only that, but all the steps of the process were explained to them in a way that was easy to understand.
  • The company’s honesty and candour in its dealings was highly appreciated
  • Many first-time customers stated that they’d happily return to H&R Block to help with next year’s tax return, while long-term customers confidently recommended H&R Block to anyone looking for high quality tax advice.

2021 ProductReview Awards logo

H&R Block is the proud 2021 Award Winner for Best Tax Preparation Service. Top scores were awarded for the company’s transparency regarding its business practices, as well as its timeliness in responding to client queries and processing tax returns.

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.