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H&R Block
4.7 from 3,616 reviews · View Statistics
Listing monitored by H&R Block

Pros

  • High level of expertise

  • Friendly and personable service

  • Prompt and efficient lodgment of returns

Reviews

  • Transparency
    4.4 (138)
  • Rates and Fees
    3.9 (123)
  • Timeliness
    4.4 (123)
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Great return

published

Staff at H&R Block were knowledgeable of process to maximise my tax return, happy to answer questions relating to return and efficient well done

Thank you to the team at Clarckson

Transparency
Rates and Fees

It’s great

published

‍ it is in fact independent of the existence of human beings and their mental states: even if there had never been any human ... there is no absolute or objective truth; truth is relative and subjective

Transparency
Rates and Fees
Timeliness
H&R Block
Hazel F.H&R Block
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Chris Smith
Chris SmithHobart, TAS

H&R make Tax time easy!!

published

H&R make getting my Taxes done each year stress free. We always get an appointment when we need and the friendly staff help you get what you can, entitled to each year.

Incentivised Review No
H&R Block
Hazel F.H&R Block
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Excellent and professional service

published

H & R block know what they are doing, are very knowledgeable on the latest take changes, always friendly and professional, quick and go above and beyond to get the best return for you.

Incentivised Review No
H&R Block
Hazel F.H&R Block
Anthony
AnthonySydney, NSW
  • 2 reviews

This was a very good experience of great value

published

My Experience is that your staff are professional in their advice and in assisting clients to get the best outcome for the tax year. Your assistance in working with your portal might need some fine tuning to make it more friendly to use. Thank you.

Incentivised Review No
H&R Block
Hazel F.H&R Block

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Next
Tiny
TinySydney, NSW
  • 2 reviews
  • 1 like

A flawed process

published

Post teleconference is cumbersome, inefficient and time consuming. An economy of words is usually rewarded. Why not provide a form on-line or emailed that the client could elect to fill in?
I did not appreciate being ambushed with another survey.

Transparency
Rates and Fees
H&R Block
Hazel F.H&R Block

Practical

published

I’ve used H&R Block for several years since retiring and only having a simplex return. The online service is practical, economical and simple to use. H&R Block offers a comprehensive range of taxation services

Transparency
Rates and Fees
H&R Block
Hazel F.H&R Block
Mish C
Mish CGreater Melbourne (Metropolitan), VIC

Really happy!

published

I was taken care of, on time, great service and got a great return. In the hands of a true professional, Archita Shekhawat made getting tax done so easy and efficient. Thank you!

Transparency
Rates and Fees
H&R Block
Hazel F.H&R Block
Dave M.
Dave M.Hunter Region, NSW

Many thanks, well done

published

Very supportive, client focused, professional service. H&R Block did a great job of sorting out my tax affairs, which I must admit were a bit of a mess. Many thanks to Linda.

Transparency
Rates and Fees
H&R Block
Hazel F.H&R Block
Tax Preparation Services

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Early Tax Return

published

Very helpful and was done quickly and Efficiently and as it was done on the computer it will be completed soon by the Tax department and I will receive my money in about two weeks. Dear

Transparency
Rates and Fees
H&R Block
Hazel F.H&R Block

From Memory a week day after work around 6.p,m

published

I felt comfortable during these covid times, Vicky was polite and professional, my return is decent and Vicky the tax consultant was very knowledgeable and she followed through with what she said she would do, for example I had to email some other documents to Vicky, once i did Vicky acknowledged receipt of them and explained to me what will happen next all with in 24 hours. I did not have to chase a response which can be hard if you work shift work and travel a lot.
Good service I’ll be back next year.

Transparency
Rates and Fees
H&R Block
Hazel F.H&R Block
Cybelle M.
Cybelle M.Southwest, VIC

Great tax service

published

I was able to get an appointment for my preferred day. The appointment didn’t go over time, my return is decent and the tax consultant was very knowledgeable. Good service I’ll be back next year.

Transparency
Rates and Fees
H&R Block
Hazel F.H&R Block

Perfect for my situation

published

I was very satisfied, the accountant had a good grasp of what was to be done and how to give me the best return. The staff were friendly and the office clean, tidy with plenty of off street parking.

Transparency
Rates and Fees
H&R Block
Hazel F.H&R Block
zoggers
zoggersSydney, NSW
  • 3 reviews

great work

published

found consultant very friendly and knowledgeable, was able to give us phone appointment directly and when it was needed for our tax return , would definitely recommend this tax agent to friends

Transparency
Timeliness
Incentivised Review No
H&R Block
Hazel F.H&R Block

Easy Tax Return

published

It was easy to book an appointment and the tax return took an hour to complete, even with a rental property. Friendly and knowledgeable staff, that made the process easy.

Transparency
Rates and Fees
H&R Block
Hazel F.H&R Block
Tax Preparation Services

Find out how H&R Block compares to other Tax Preparation Services

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Page 1 of 9

Questions & Answers

Rocky P.
Rocky P.asked

hi do you guys help doing tax with crypto trading? thanks

1 answer
H&R Block
Hazel F.H&R Block

Hi Rocky, thanks for getting in touch. Our offices are well equipped with tax experts that can assist you with this question. Find an office near you by visiting www.hrblock.com.au or call 13 23 25 to speak with an expert or to book an appointment today. Kind Regards, H&R Block Team.

Rudy
Rudyasked

I have a question I need to ask an accountant about (profit & loss statement advice), is there a charge to get an answer over the phone?

1 answer
H&R Block
Hazel F.H&R Block

Hi Rudy,

It is best to book a phone appointment for advise. You can do this via our website https://www.hrblock.com.au/locator
thanks H&R block

Mick. H
Mick. Hasked

why have they asked me to set up multiple client portals, when i wasnt happy with the original quote i said im getting a second opinion but still using a H & R consultant they said i need to set up another one, does this sound correct.

2 answers
H&R Block
Hazel F.H&R Block

Hi Mick, our apologies that you were asked of this. The client portal are setup at office level. So each office has their own client portal hence the reason you have been asked to setup another one.
Hope this helps. Thanks H&R Block

Mick. H
Mick. H

Thanks that makes sence.

See all H&R Block questions

Get an answer from our members and H&R Block representatives

Details

For ultimate convenience, H&R Block is open nights and weekends, which is a relief if you work full-time or otherwise don’t have spare time during the week to complete your tax return.

H&R Block offers a host of flexible options when it comes to tax solutions.

Tax services for individuals:

  • An in-office tax return done at a local H&R Block office (there are 470 available to choose from across Australia)
  • Online Tax Express – a 24/7 online DY tax return platform, if you prefer a bit more autonomy
  • Online Tax Adviser, which is the best of both worlds in terms of the above two options – letting you fill out your tax return completely online, but with the help of an online tax consultant if you get stuck
  • Under 21 and student tax returns, which can help make a new and daunting process more straightforward
  • Second look assessment, which checks whether you’ve received the maximum amount for a tax return
  • Other specialised individual tax services include US Citizens Tax, Late or Prior returns if you’ve missed a lodgement deadline, and property investor tax returns.

Tax services for businesses:

  • Taxation and other financial advice for sole traders, partnerships, small businesses, company trusts as well as bookkeeping services.

Points of praise for H&R Block:

  • H&R Block’s friendly and professional service was widely praised by customers
  • Tax advice was provided in a friendly, timely and professional manner. According to reviewers, tax solutions consistently drew upon their tax accountants’ clear expertise. Not only that, but all the steps of the process were explained to them in a way that was easy to understand.
  • The company’s honesty and candour in its dealings was highly appreciated
  • Many first-time customers stated that they’d happily return to H&R Block to help with next year’s tax return, while long-term customers confidently recommended H&R Block to anyone looking for high quality tax advice.

2021 ProductReview Awards logo

H&R Block is the proud 2021 Award Winner for Best Tax Preparation Service. Top scores were awarded for the company’s transparency regarding its business practices, as well as its timeliness in responding to client queries and processing tax returns.

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