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H&R Block
4.8 from 4,840 reviews · View Statistics
See the Best Tax Preparation Services in 2022 as rated by Australians on ProductReview.com.au.
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Pros

High level of expertise
Friendly and personable service
Prompt and efficient lodgment of returns

Reviews

  • Transparency
    4.4 (185)
  • Rates and Fees
    3.9 (173)
  • Timeliness
    4.4 (174)
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Great service

published

Very quick and I got a great tax return. Very happy

  • Transparency
  • Rates and Fees
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Tax return

published

Easy to deal with and friendly service with clear instructions

  • Transparency
  • Timeliness
  • Incentivised Review No
H&R Block
Hazel F.H&R BlockSend a private message
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Ease of completion

published

Easily completed remotely And always staffed by pleasant people who know what they’re doing

  • Incentivised Review No
H&R Block
Hazel F.H&R BlockSend a private message
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Suzanne Biviano
Suzanne Biviano
  • 2 reviews
  • 1 like

Jeff is the best!

published

Fantastic service! Being able to do my tax from home using the portal has been great. Thanks Jeff, I'll be back next year.

  • Incentivised Review No
H&R Block
Hazel F.H&R BlockSend a private message
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A pleasant experience.

published

They make it look easy, because they know what they’re doing.

  • Rates and Fees
  • Timeliness
  • Incentivised Review No
H&R Block
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Julie
JulieSouth East Queensland, QLD

Very efficient

published

Was a quick process and very efficient staff
got my preferred day and time for my booking

  • Transparency
  • Rates and Fees
H&R Block
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Excellent quality of service

published

I have been going to H&R Block at Sunnybank Hills for a number of years and I am always impressed by the staff and their professionalism

  • Transparency
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quinton j.
quinton j.Goulburn Valley, VIC

Satisfied

published

It was great service and good comfortable office I highly recommend

  • Transparency
  • Rates and Fees
H&R Block
Hazel F.H&R BlockSend a private message
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machu
machuGreater Melbourne (Inner), VIC

Great service with a smile

published

Professional, Thorough, Transparent, Precise, Clear & Effective Communication well processed thanks

  • Transparency
  • Rates and Fees
H&R Block
Hazel F.H&R BlockSend a private message
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great service

published

service was well above standard would go back in future

  • Incentivised Review No
H&R Block
Hazel F.H&R BlockSend a private message
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Barbara Lodge
Barbara LodgeHunter Region, NSW

Very good

published

Good service, punctual, clean tidy office, easy to find, reasonable fees

  • Rates and Fees
  • Timeliness
  • Incentivised Review No
H&R Block
Hazel F.H&R BlockSend a private message
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Taxes

published

I have been using H & R Block for the past 4/5 years and have always been very happy with the outcome. My appointments have always been on time.

  • Transparency
  • Rates and Fees
H&R Block
Hazel F.H&R BlockSend a private message
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Tax Preparation Services

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Jennifer
JenniferWide Bay-Burnett, QLD
  • 3 reviews

H & R Block Hervey Bay

published

I use H&R Block Hervey Bay every year for my business and personal taxes and get a satisfactory result.

  • Transparency
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H&R Block
Hazel F.H&R BlockSend a private message
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Very easy, and comfortable

published

Excellent staff .very easy and not complex will not be going any else soon

  • Transparency
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Hazel F.H&R BlockSend a private message
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Razza
RazzaMetropolitan Adelaide, SA

Compulsory

published

Friendly, helpful and knowledgeable service at a reasonable cost to a retiree

  • Transparency
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H&R Block
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Questions & Answers

John P.
John P.asked

Have jus used your tax calculator estimate online and results on tax back is far off what ATO calculator shows. How or why is there a huge gap.

No answers
Jac
Jacasked

I just have a query about the timing of my tax return, I had an appointment on the 23rd July but ATO didn’t receive it until the 27th July ( not sure why as I thought the agent was meant to submit it online instantly). I received my assessment notice today with refund outcome saying they have transferred to the account nominated which is H&R. How long does it take to then transfer to my account?

No answers
Trish.M
Trish.Masked

Hi
Just query why it takes 4 days for you guys to take fee out before you deposit return via eft from the date you get this as I was advised of this?

No answers
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Details

About H&R Block Tax Accountants

H&R Block has been in operation for over 50 years, and has a variety of service options to suit people in all kinds of financial circumstances.

With over 400 offices nation-wide that are open both nights and weekends, they're suited to those working full-time or have busy lifestyles.

H&R Block offers a host of flexible options when it comes to tax solutions, including the following services:

  • Tax services for individuals, letting you choose from an in-office tax return, an online DIY tax return, or enlisting the help of an online tax adviser, who can give you the best of both worlds, letting you fill out your return online but helping you out if you get stuck.
  • Tax services for businesses, including taxation and other financial advice for sole traders, partnerships, small businesses, company trusts, and bookkeeping services.
  • Other financial services, including financial planning, Self Managed Super Funds (SMSF), and MoneyHub, which lets you get a free credit score.

H&R Block also does specialised individual tax servies including US Citizens Tax, Late or Prior returns if you've missed a lodgement deadline, and property investor tax returns. They also do second look assessments, which check whether you've received the maximum amount for a tax return.

Points of praise for H&R Block:

  • H&R Block’s friendly and professional service was widely praised by customers.
  • Tax advice was provided in a friendly, timely and professional manner. According to reviewers, tax solutions consistently drew upon their tax accountants’ clear expertise. Not only that, but all the steps of the process were explained to them in a way that was easy to understand.
  • The company’s honesty and candour in its dealings was highly appreciated.
  • Many first-time customers stated that they’d happily return to H&R Block to help with next year’s tax return, while long-term customers confidently recommended H&R Block to anyone looking for high quality tax advice.

ProductReview_2022 Awards_logo

H&R Block is a proud 2022 Award Winner for Best Tax Preparation Service. Top scores were awarded for the company’s transparency regarding its business practices, as well as its timeliness in responding to client queries and processing tax returns.

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