High level of expertise
Friendly and personable service
Prompt and efficient lodgment of returns
Not happy Jan
Just amazed on how expensive it is to get tax done, I’m not upset with the accountants, it’s just how much it had risen since I first started getting my tax done
Great service by friendly and professional staff in these difficult days of Covid19
The ease in which our tax returns were completed was of a great relief to my husband and myself and we got a great refund as well
Could be a little more personal and friendly. We were in time for the appointment but were not taken on time. More enquiries could have been made to determine whether we were receiving maximum benefits.
Thankyou H&R Block.Im very satisfied with the service you provided to me on the day I came In to do my tax return will be back next year I hope.
Top lady to deal with
Felt that the lady was pleasant, easy to get along with. She did miss one thing but that was sorted straight away without any fuss. have no problems about recommending her to anyone.
Hassle free tax
Every year H&R handle my business in the same way. Very professional, attention to detail and always have my tax best interests at heart. See you guys at the Chelsea office same time next year.
Quick easy and to the point
My Tax consultant knew her stuff and that was appreciated. She was directive, factual and she worked with me. I found it an easy process and i would use H&R again.
Very easy to make an appointment. Staff are friendly and knowledgeable. By asking simple questions they guide you through the process and make sure that you do not miss out on anything that is available to help you get the proper tax paid or refunded.
2019/2020 Tax Assessment
Good experience, prompt & helpful service, pleasant manner - always cheerful.
Stayed focused & offered advice where it may be to my advantage.
Staff were ready when I arrived & aimed to proved the most of my return within legal limitations.
Quick service, easy process.
Staff have good knowledge of tax claims. I am satisfied with the process. I've been a client for a number of years and have always felt highly regarded. I recommend the business to my friends and family.
I will use them every time I need my tax done.
My tax return wasn’t as big as what I wanted. LOL. Very happy with the service that I received. The staff know what they are doing and they are very helpful with any questions that you might have.
H& R Bock Lithgow ,Heather and all the staff, excellent professional, friendly service. appointment on a Saturday to suit in with work hours. also very clean sanitized office in these troubled times. thank you.
Good thank you
Professional service prompt way easy to deal with well spoken ,understanding of how trades work and also giving me good advice on future tax return , in these Covid times were social distancing is prevalent.
Joanne at H&R Block was fantastic, she was organised, we were organised, and everything went so smoothly, both my wife and i were in and out in 45 minutes. Got a discount for being so organised and will be going back again next year
It's my 3rd year with them.
Service is good that's why I keep coming back. Polite staff and reasonable price. Will definitely recommend. Will go back again next year for their services for sure. Thank you.
Altona branch very professional
Delighted by Navi, phone lodgement of tax return. Comprehensive and courteous, very professional service. Prompt and well organised. Covered all aspects of tax lodgement. Would use this office and Navi again
H&R Block Shellharbour Branch is great (NOT Wollongong Branch... avoid)
I get my tax done at Shellharbour H&R Block every year; easy to book in, staff are on time, friendly, helpful and thorough. The office itself is clean and organised with a car park out the front. No fuss every-time.
Last year I attempted to go to the Wollongong Branch instead and had a terrible experience walked out furious and refused to pay or lodge my return (confusing that they are the same company but complete opposites). Parking difficult, dark dingy office, tax agent running late and did not acknowledge I had been sitting there for 30 m...ins while he chatted to someone, refused to claim expenses I am entitled to (I then asked him to view my previous years which he wouldn't so I googled the information and was reading it out to him and he argued with me saying I was wrong and told me to go elsewhere). I booked into Shellharbour instead and will continue to do so.
Quick and easy.
Friendly and helpful staff. Extremely knowledgeable about my job specific claimable deductions. I have been using H&R Block for the past 5 or 6 years now and finding them extremely efficient, fast and reliable. Much easier than doing my own. Very happy with refunded amounts thus far.
The service l received was very professional, informative and helpful. My tax agent was helpful and guided me through my taxes. It was easy to make a booking online and was seen by the person immediately.
Very good customer service given
To the point ,professional service given. In fact the tax consultant was factual and objective in providing service.A pleasant experience to meet him always. Would recommend to everyone.Keep up the good work H and R block!!
friendly, professional and efficient
Staff were very knowledgeable and professional and were determined to get me the best return possible. I particularly liked the friendly nature of the staff. Also, the offices were very clean and tidy and social distancing was adhered to.
Job well done
Friendly and helpful staff
Would recommend H&R Block Belmont for your tax return each year.
Easy to get the appointment time and day you would like, without waiting time.
I will be using H&R Block in the future
Helpfully with all tax questions ,when asked about other financial help or advice, they were helpful about other company's that work with H&R Block and can refer myself to them
Friendly and professional staff. Close to where I live. Appointment when suited me. Appointment was quick and informative. Was recommended by a friend and will pass on details to a friend.
I have had my Tax Return done by H&R Block Lismore Office for the last 3 years. They provide great service with friendly professional support. I couldn't be happier with the results. Highly recommend.
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