Reviewer Photos & Videos
Went through south Melbourne branch. Had a phone conversation. Asked very generic questions to file for tax. I later on declined to pursue their services being not so satisfied with the lack of attempts to try and get the most out of my tax. Had to pay their full online fee for it. They pushed me for it. Very bad. Please do not waste your time with them. Never ever will I recommend your services.
Service doesn't even rate the required 1 star i had to enter I was changed from my original accountant because they were no longer able to do trusts a guy took over my tax and he left after the first BAS then transferred to a guy in SA, I'm in Tas It has been a bloody nightmare ever since loosing my original accountant, I am constantly ringing for my BAS to be completed to the point I now have the government trying to charge me late lodgement fees, Thank God this is the last of my contract caus I am so over it the service is absolutely shocking
Worst tax experience of my life
I am still trying to get my tax return from H&R Block (2 months waiting). No one seems to care. Avoid these guys at all costs, i've shown up to the office multiple times to get answers, i've called 7 times now and still not one solution for something that should be VERY simple.
H and R block what great effort in redoing my tax returns! The lady did very well at calculating my tax returns with extreme focus at the time I was very impressed and I would definitely recommend H and R Block at Springwood NSW!
Done & Dusted for another year
Fast and efficient service my consultant takes the hassle and worry out of the whole process with all the rules at her fingertips she ensures all valid deductions have been maximised Thankyou
Tax used to scare me, not anymore - So easy, honest and extremely helpful...
Brandon was my tax man, he was brilliant in all aspects of doing tax..!! Young, very polite, thorough, honest and nothing or no questions were silly.. can't wait to catch up with him next yr... Thanks Brandon & H&R team.
Great service! Vincent Lescai is great!
Vincent Lescai is always very professional, efficient and fast. I am very pleased and that is why I have been a client for so many years! I have no hesitation in recommending him very highly.
Overcharged on fee!
I was charged additional fees which do not apply to my tax return. It has been next to impossible to get a response from anyone, the response I have received has been very unprofessional. I have been a customer for over ten years, this how loyal customers are treated.
Wouldn’t go anywhere else
H&R Block supplied a fast, professional and friendly service at a time that suited me. My generous return landed promptly in my account. Fabulous service that I would happily recommend.
Professional advice and service.
Each year a chore you don’t look forward to .
Becomes a positive friendly process.
Mary is always explanatory and informative of the current tax return, and what to prepare for the following year.
The taxman that I have used for a number of years now is excellent. So much so that I refuse to see anyone else, even if they work for H & R Block.
Just awsome girls
These ladies in the Bundaberg office are so professional always so helpful , thay are my go to girls for all my tax issues I've used h&r block Bundaberg for almost a decade because I work away it's just easy to do it over the phone
Limited knowledge on Crypto taxes
This is the first time I lodged my tax with HR block. First, they took two months to go through my application. After two months, one of their accountants asked me for the same documents I submitted two months ago. And after the lodgement, they came up with the wrong numbers for my crypto trading. When I saw another tax consultant, they processed my application within a week and correctly calculated it. It is the worst experience I have ever had in my life with the tax agent.
Ruben was polite professional efficient diligent and very helpful completing my tax return. She clearly and patiently explained things I didn't know. I’d recommend Ruben in HR Block George Street Sydney.
Helpful Tax Agents. I was assisted by H&R Block in an efficient and friendly way. They put me at ease. I will be back next year and I highly recommend them. Thank you. Dawn
Questions & Answers
Hi, I did my tax return this evening and was charged $180 for a basic one income, no investment tax return. When I looked on your web site it said that the fee should be $149. Do you know why I would have been charged extra? Thank you.
I want to report you to the ato who do I call
H & R Block are professional and legitimate tax agents. Go ahead and report me, you won’t get very far with whatever your problem is.
Can I transfer my tax return data from previous years from one H&R Office to another?
Get an answer from our members and H&R Block representatives
About H&R Block Tax Accountants
H&R Block has been in operation for over 50 years, and has a variety of service options to suit people in all kinds of financial circumstances.
With over 400 offices nation-wide that are open both nights and weekends, they're suited to those working full-time or have busy lifestyles.
H&R Block offers a host of flexible options when it comes to tax solutions, including the following services:
- Tax services for individuals, letting you choose from an in-office tax return, an online DIY tax return, or enlisting the help of an online tax adviser, who can give you the best of both worlds, letting you fill out your return online but helping you out if you get stuck.
- Tax services for businesses, including taxation and other financial advice for sole traders, partnerships, small businesses, company trusts, and bookkeeping services.
- Other financial services, including financial planning, Self Managed Super Funds (SMSF), and MoneyHub, which lets you get a free credit score.
H&R Block also does specialised individual tax servies including US Citizens Tax, Late or Prior returns if you've missed a lodgement deadline, and property investor tax returns. They also do second look assessments, which check whether you've received the maximum amount for a tax return.
Points of praise for H&R Block:
- H&R Block’s friendly and professional service was widely praised by customers.
- Tax advice was provided in a friendly, timely and professional manner. According to reviewers, tax solutions consistently drew upon their tax accountants’ clear expertise. Not only that, but all the steps of the process were explained to them in a way that was easy to understand.
- The company’s honesty and candour in its dealings was highly appreciated.
- Many first-time customers stated that they’d happily return to H&R Block to help with next year’s tax return, while long-term customers confidently recommended H&R Block to anyone looking for high quality tax advice.
H&R Block is a proud 2022 Award Winner for Best Tax Preparation Service. Top scores were awarded for the company’s transparency regarding its business practices, as well as its timeliness in responding to client queries and processing tax returns.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.