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H&R Block
4.8 from 4,135 reviews · View Statistics
See the Best Tax Preparation Services in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by H&R Block

Pros

  • High level of expertise

  • Friendly and personable service

  • Prompt and efficient lodgment of returns

Reviews

  • Transparency
    4.8 (2,757)
  • Rates and Fees
    4.6 (2,536)
  • Timeliness
    4.8 (2,532)
Previous
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Reviewer Photos & Videos

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Very professional and friendly.

published

We walked in not expecting to get the tax done thst day, but in fact is done within the hour. Belinda is a
great asset to your business. She is very accommodating and friendly, as well as professional and very
experienced. We left the office completely reassured and satisfied.

Transparency
5/5
Timeliness
4/5
Incentivised Review No
H&R Block
Hazel F.H&R Block
Alana McKinnon
Alana McKinnonSydney, NSW

Excellent service

published

Lang from Warringah Mall branch was so helpful for my first tax return! He was very patient and informative! Will be hitting him up next year! Thanks so much Lang!

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block
Jan
JanPerth, Western Australia
  • 9 reviews
  • 5 likes

Tip top service every time

published

I am so happy with H&R Block. Bronwyn is very professional, efficient and helpful. She is also very warm and caring. It does make the whole process much less agonising. I would definitely enquire about their services if I needed tax help in other areas as well. Very reasonable prices.

Transparency
5/5
Rates and Fees
4/5
H&R Block
Hazel F.H&R Block

An Excellent Service

published

The whole experience went like clockwork , the couple of questions I had were answered and explaind in clear terms and the whole process has been streamlined to increase efficiency, Well done H&R

Rates and Fees
5/5
Timeliness
5/5
Incentivised Review No
H&R Block
Hazel F.H&R Block
Tax Preparation Services

Find out how H&R Block compares to other Tax Preparation Services

Know better, choose better.

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Wouldn’t go elsewhere never

published

Leslie is absolutely awesome over 20 years Leslie has looked after myself and now my wife I will always go too Leslie she is a absolute asset to your company friendly great personality and makes you feel comfortable Aaa++++

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block
Jamie Krikke
Jamie Krikke

You bet I will and always have

H&R Block
Hazel F.H&R Block

Hi Jamie! Thank you again. H&R Block Team

Convenient service

published

I was able to do my Tax Return over the phone during the Covid19 lockdown which I found convenient. I have been going to H&R Block for many years so they had all of my records. This helped to make the process go quite smoothly.

Transparency
5/5
Rates and Fees
4/5
H&R Block
Hazel F.H&R Block
SRP
SRP
  • 2 reviews

It was so easy!

published

really appreciated the hands-on and friendly process from Stephen at HR Block Sth Melbourne. Great personalised service and super quick! Used to use this office, but left because I thought there was better (there isn't)will definitely be back next year.

Incentivised Review No
H&R Block
Hazel F.H&R Block

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Next

Knowledgeable

published

I visited H & R Block in Gympie with a tax problem and left knowing everything was in good hands. A short time later my problem was solved and I slept much better.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block
Colin
ColinSouth East Queensland, QLD

Best competent agent

published

Went into the agency and left all done in under an hour.I would highly recommend Robina Office for their professional service.
Excellent communication and felt like a client not a number. Will be back next year.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block
Tax Preparation Services

Find out how H&R Block compares to other Tax Preparation Services

Know better, choose better.

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Sue
SueMelbourne
  • 2 reviews

Will always use H&R Block

published

Friendly, ( have returned to Karen for many years now) knowledgeable, gets the job done for a very competitive price!, always willing to listen no matter how exhausted she is at this time of year

Rates and Fees
5/5
Timeliness
5/5
Incentivised Review No
H&R Block
Hazel F.H&R Block
Brent
Brent
  • 2 reviews

Warren is an excellent accountant

published

Great tax return and service at Aspley H&R block. Warren is an excellent accountant. Very happy to keep using H&R block for the future. Great team of people. Always willing to help. Will be back to Aspley H&R block for next year's tax return

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block
RIO
RIOPerth, WA
  • 2 reviews

Fast accurate tax return that was complicated

published

Fast accurate tax return that was complicated
Sindy is Brilliant At her job I’ve been to a few tax agents in my time this one’s a keeper Have recommended to quite a few friends

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block
Tax Preparation Services

Find out how H&R Block compares to other Tax Preparation Services

Know better, choose better.

Compare all
Gina T.
Gina T.Victoria

Yearly Tax Return

published

Easy and stress free of getting my yearly tax refund done. I booked my appointment on line The staff was on time everything was done over the phone within 30mins.

Transparency
5/5
Rates and Fees
4/5
H&R Block
Hazel F.H&R Block

This place is terrible.They keep taking my friends money out of his account when they agreed to take it out of his tax)

published

Agrees to take money out of tax but then decides to take it after tax has been paid. Helps themselves to your bank account and just takes your money out!

Transparency
1/5
Rates and Fees
1/5
H&R Block
Hazel F.H&R Block

competent and supportive

published

Competent help with some unusual requirements under difficult circumstances (ie covid non face to face).
The consultant was helpful and patient at all times. Resolved efficiently a 10 year overdue return.

Incentivised Review No
H&R Block
Hazel F.H&R Block
Page 1 of 10

Questions & Answers

Roland
Rolandasked

Can I transfer my tax return data from previous years from one H&R Office to another?

No answers
Rocky P.
Rocky P.asked

hi do you guys help doing tax with crypto trading? thanks

1 answer
H&R Block
Hazel F.H&R Block

Hi Rocky, thanks for getting in touch. Our offices are well equipped with tax experts that can assist you with this question. Find an office near you by visiting www.hrblock.com.au or call 13 23 25 to speak with an expert or to book an appointment today. Kind Regards, H&R Block Team.

Rudy
Rudyasked

I have a question I need to ask an accountant about (profit & loss statement advice), is there a charge to get an answer over the phone?

1 answer
H&R Block
Hazel F.H&R Block

Hi Rudy,

It is best to book a phone appointment for advise. You can do this via our website https://www.hrblock.com.au/locator
thanks H&R block

See all H&R Block questions

Get an answer from our members and H&R Block representatives

Details

For ultimate convenience, H&R Block is open nights and weekends, which is a relief if you work full-time or otherwise don’t have spare time during the week to complete your tax return.

H&R Block offers a host of flexible options when it comes to tax solutions.

Tax services for individuals:

  • An in-office tax return done at a local H&R Block office (there are 470 available to choose from across Australia)
  • Online Tax Express – a 24/7 online DY tax return platform, if you prefer a bit more autonomy
  • Online Tax Adviser, which is the best of both worlds in terms of the above two options – letting you fill out your tax return completely online, but with the help of an online tax consultant if you get stuck
  • Under 21 and student tax returns, which can help make a new and daunting process more straightforward
  • Second look assessment, which checks whether you’ve received the maximum amount for a tax return
  • Other specialised individual tax services include US Citizens Tax, Late or Prior returns if you’ve missed a lodgement deadline, and property investor tax returns.

Tax services for businesses:

  • Taxation and other financial advice for sole traders, partnerships, small businesses, company trusts as well as bookkeeping services.

Points of praise for H&R Block:

  • H&R Block’s friendly and professional service was widely praised by customers
  • Tax advice was provided in a friendly, timely and professional manner. According to reviewers, tax solutions consistently drew upon their tax accountants’ clear expertise. Not only that, but all the steps of the process were explained to them in a way that was easy to understand.
  • The company’s honesty and candour in its dealings was highly appreciated
  • Many first-time customers stated that they’d happily return to H&R Block to help with next year’s tax return, while long-term customers confidently recommended H&R Block to anyone looking for high quality tax advice.

2021 ProductReview Awards logo

H&R Block is the proud 2021 Award Winner for Best Tax Preparation Service. Top scores were awarded for the company’s transparency regarding its business practices, as well as its timeliness in responding to client queries and processing tax returns.

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