High level of expertise
Friendly and personable service
Prompt and efficient lodgment of returns
I would recommend H&R Block
I was very pleased with the service I received. The lady did her best to get me a maximum return. She had professional knowledge. I'm very happy with the result.
Really easy to use portal
I've used H&R Block online tax portal for quite a few years now. It's really easy to use and assists with each step along the way. Highly recommend for service.
Clear. Simple. Confident.
The tax agent at Footscray makes the process super simple. She’s clear and concise and always explains the relevant information in just the right amount of detail. Excellent service that always leaves me feeling confident.
Friendly and Experienced
Karyn was so helpful. We have been going to H&R Block Belmont VIC for years now and have never been disappointed. Easy to book an appointment online with Reminder texts too.
No problems after 10 years of using H&R Block online
I find H&R Block online tax service very easy and efficient. The portal is great; the service is prompt. I've always found the tax agents polite. It's very convenient to be able to upload all the relevant documentation and let the expert do the rest. It makes tax time relatively painless.
Well done H&R Block.
Very good advice from the H&R Block Tax Agent. I didn't think that I needed to fill out a tax return due to me retiring in 2019, but I discovered I needed to, and as a bonus I found out that the ATO owed me money. Very nice surprise.
Service lives up to the brand
Excellent service and friendly staff make this still the best tax return team in town. Once again your team lived up to the brand. Also reassuring to know any audits will be managed by the team. Well done!
Great hassle-free professional service
H & R Block are specialists in tax law . That is why I continue to use the company each year as they make the process pleasant and easy for the customer.
Easy to use and staff are extremely helpful and professional
App is easy to understand and if issues arise the staff are extremely helpful. The cost is very competitive. My return every year since using H&R Block is easily doubled compared to previous years
Fast and friendly. Elaine gets my vote for best tax agent. Called their local office and they returned my call almost immediately. My tax forms were ready to sign in 24 hours.
Professional and patient service
My phone appointment was organised easily with very little waiting.
I was assisted by a very patient consultant who helped me navigate the client portal. She made the process very smooth - thank you!
Great Service from Jason
I previously called your office to make a booking in November but was told by a female (forgot to get her name) who told us we couldn't make a booking in November and didn't explain why. Never offered to get back to us to rebook. The only reason I booked with Jason was because an email was sent to me reminding me to book and offered me online booking which I found really efficient. Jason who did our tax return was awesome, efficient, professional and gave us the best outcome.
Convenient and efficient srevice.
I find the H & R Block site more user friendly than the ATO site. The fact that H & R Block is well established and reputable is reasuring for a new client.
Tax return the easy way!
The agent is easy to talk to, very friendly and gets the work done . Will definitely continue to use this tax company and recommend it to others. Good price also, as I'm a pensioner.
A great experience getting my tax sorted finally, a professional and prompt, a great team effort team, highly recommend them. Had tax from previous years,now all sorted and lodged, Thank you
Questions & Answers
I want to report you to the ato who do I call
H & R Block are professional and legitimate tax agents. Go ahead and report me, you won’t get very far with whatever your problem is.
Can I transfer my tax return data from previous years from one H&R Office to another?
hi do you guys help doing tax with crypto trading? thanks
Hi Rocky, thanks for getting in touch. Our offices are well equipped with tax experts that can assist you with this question. Find an office near you by visiting www.hrblock.com.au or call 13 23 25 to speak with an expert or to book an appointment today. Kind Regards, H&R Block Team.
Get an answer from our members and H&R Block representatives
For ultimate convenience, H&R Block is open nights and weekends, which is a relief if you work full-time or otherwise don’t have spare time during the week to complete your tax return.
H&R Block offers a host of flexible options when it comes to tax solutions.
Tax services for individuals:
- An in-office tax return done at a local H&R Block office (there are 470 available to choose from across Australia)
- Online Tax Express – a 24/7 online DY tax return platform, if you prefer a bit more autonomy
- Online Tax Adviser, which is the best of both worlds in terms of the above two options – letting you fill out your tax return completely online, but with the help of an online tax consultant if you get stuck
- Under 21 and student tax returns, which can help make a new and daunting process more straightforward
- Second look assessment, which checks whether you’ve received the maximum amount for a tax return
- Other specialised individual tax services include US Citizens Tax, Late or Prior returns if you’ve missed a lodgement deadline, and property investor tax returns.
Tax services for businesses:
- Taxation and other financial advice for sole traders, partnerships, small businesses, company trusts as well as bookkeeping services.
Points of praise for H&R Block:
- H&R Block’s friendly and professional service was widely praised by customers
- Tax advice was provided in a friendly, timely and professional manner. According to reviewers, tax solutions consistently drew upon their tax accountants’ clear expertise. Not only that, but all the steps of the process were explained to them in a way that was easy to understand.
- The company’s honesty and candour in its dealings was highly appreciated
- Many first-time customers stated that they’d happily return to H&R Block to help with next year’s tax return, while long-term customers confidently recommended H&R Block to anyone looking for high quality tax advice.
H&R Block is the proud 2021 Award Winner for Best Tax Preparation Service. Top scores were awarded for the company’s transparency regarding its business practices, as well as its timeliness in responding to client queries and processing tax returns.
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