1 photo
H&R Block
4.8 from 4,251 reviews · View Statistics
See the Best Tax Preparation Services in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by H&R Block

Pros

  • High level of expertise

  • Friendly and personable service

  • Prompt and efficient lodgment of returns

Reviews

  • Transparency
    4.9 (2,926)
  • Rates and Fees
    4.6 (2,703)
  • Timeliness
    4.9 (2,700)
Previous
Next

Tax used to scare me, not anymore - So easy, honest and extremely helpful...

published

Brandon was my tax man, he was brilliant in all aspects of doing tax..!! Young, very polite, thorough, honest and nothing or no questions were silly.. can't wait to catch up with him next yr... Thanks Brandon & H&R team.

Transparency
5/5
Rates and Fees
5/5
Linda Vasilopoulos
Linda VasilopoulosGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Great service! Vincent Lescai is great!

published

Vincent Lescai is always very professional, efficient and fast. I am very pleased and that is why I have been a client for so many years! I have no hesitation in recommending him very highly.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block
 Helen
Helen
  • 2 reviews

Wouldn’t go anywhere else

published

H&R Block supplied a fast, professional and friendly service at a time that suited me. My generous return landed promptly in my account. Fabulous service that I would happily recommend.

Rates and Fees
5/5
Timeliness
5/5
Incentivised Review No
H&R Block
Hazel F.H&R Block

Professional advice and service.

published

Each year a chore you don’t look forward to .
Becomes a positive friendly process.
Very thorough.
Mary is always explanatory and informative of the current tax return, and what to prepare for the following year.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block
Tax Preparation Services

Find out how H&R Block compares to other Tax Preparation Services

Know better, choose better.

Compare all
Niksta
Niksta
  • 2 reviews
  • 1 like

Very happy!

published

The taxman that I have used for a number of years now is excellent. So much so that I refuse to see anyone else, even if they work for H & R Block.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block

Just awsome girls

published

These ladies in the Bundaberg office are so professional always so helpful , thay are my go to girls for all my tax issues I've used h&r block Bundaberg for almost a decade because I work away it's just easy to do it over the phone

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block
Frustrated customer
Frustrated customerSydney
  • 2 reviews
  • 2 likes

Excellent service!

published

Ruben was polite professional efficient diligent and very helpful completing my tax return. She clearly and patiently explained things I didn't know. I’d recommend Ruben in HR Block George Street Sydney.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block

Related Articles

Previous
Super Funds Awards 2020!

A good super fund can make a substanial difference to the amount you retire with. From retail super funds to self managed super funds, view reviewer ratings for the top-rated super funds of 2020!

Wendy Z.
Wendy Z.7 Nov 2019
super-funds-awards-2020
Credit Card Awards 2020

Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. These are the top-rated credit cards this year, as decided by ProductReview.com.au reviewers.

Wendy Z.
Wendy Z.19 Nov 2019
credit-card-awards-2020
What Is Peer-To-Peer Lending?

Peer-to-peer lending is quickly gaining popularity among Australian borrowers and investors. If you've never heard of it before, this 2 minute read will give you a quick rundown so you can decide if P2P lending is right for you.

Nathan S.
Nathan S.14 Nov 2019
what-is-peer-to-peer-lending
Next

Friendly

published

Helpful Tax Agents. I was assisted by H&R Block in an efficient and friendly way. They put me at ease. I will be back next year and I highly recommend them. Thank you. Dawn

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block
John
JohnGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Never had a problem with them!

published

I've always had a great experience with H&R Block Team in Mentone, Victoria.
Professional people, calm, organised and efficient and will explain anything you do not understand or are unaware of. I'm a happy customer.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block
Tax Preparation Services

Find out how H&R Block compares to other Tax Preparation Services

Know better, choose better.

Compare all
Tracey S.J
Tracey S.JPerth
  • 4 reviews
  • 1 like

Expert advice, fantastic service, every time

published

Every tax matter addressed with expertise and diligence, taking all of the stress out of tax time, the fees are very reasonable.
Have used Baldivis Branch for over 9 years and have always found the service second to none.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block
Tracey S.J
Tracey S.J
Gavin B.
Gavin B.Hobart, TAS

Always getting the job done in a timely manner.

published

Quick and reliable with my return. Fees and charges are very reasonable for great service provided once again. I have been with H&R block for over 10 years and will continue to be for many more.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block

Tax return by H&R Block is excellent

published

Katy at H&R Block was so efficient, well prepared, enabling me to get my tax return completed, very happy with excellent, capable service. The fee is terrific for the peace of mind and time saving, well worth going to H&R Block.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R Block
Tax Preparation Services

Find out how H&R Block compares to other Tax Preparation Services

Know better, choose better.

Compare all

I'm been a H&R Block customer for many many years.

published

Jann was lovely to deal with, I hope I get her next year. Received the return in less than two weeks, I was expecting at least four weeks, nice surprise. Thank you

Incentivised Review No
H&R Block
Hazel F.H&R Block
Alexander Pearce
Alexander PearceGreater Melbourne (Inner), VIC

Very efficient service

published

Easy to get an appointment and the efficiency of the person who served me. I would have no hesitation in going back to HR Block for my tax return next year.

Transparency
5/5
Rates and Fees
4/5
H&R Block
Hazel F.H&R Block
LaLuna Traci
LaLuna TraciGreater Melbourne (Outer), VIC

Great advice, expertise and happy with my returns.

published

Victor Wong is a very experienced accountant with fantastic customer service skills.
I find his transparency and sense of humor makes the whole process comfortable and easy with a few laughs inbetween. I find it difficult to consider anyone else.

Transparency
5/5
Incentivised Review No
H&R Block
Hazel F.H&R Block
Page 1 of 10

Questions & Answers

Justin
Justinasked

Hi, I did my tax return this evening and was charged $180 for a basic one income, no investment tax return. When I looked on your web site it said that the fee should be $149. Do you know why I would have been charged extra? Thank you.

No answers
Xaver B.
Xaver B.asked

I want to report you to the ato who do I call

1 answer
Gabby
Gabby

H & R Block are professional and legitimate tax agents. Go ahead and report me, you won’t get very far with whatever your problem is.

Roland
Rolandasked

Can I transfer my tax return data from previous years from one H&R Office to another?

No answers
See all H&R Block questions

Get an answer from our members and H&R Block representatives

Details

For ultimate convenience, H&R Block is open nights and weekends, which is a relief if you work full-time or otherwise don’t have spare time during the week to complete your tax return.

H&R Block offers a host of flexible options when it comes to tax solutions.

Tax services for individuals:

  • An in-office tax return done at a local H&R Block office (there are 470 available to choose from across Australia)
  • Online Tax Express – a 24/7 online DY tax return platform, if you prefer a bit more autonomy
  • Online Tax Adviser, which is the best of both worlds in terms of the above two options – letting you fill out your tax return completely online, but with the help of an online tax consultant if you get stuck
  • Under 21 and student tax returns, which can help make a new and daunting process more straightforward
  • Second look assessment, which checks whether you’ve received the maximum amount for a tax return
  • Other specialised individual tax services include US Citizens Tax, Late or Prior returns if you’ve missed a lodgement deadline, and property investor tax returns.

Tax services for businesses:

  • Taxation and other financial advice for sole traders, partnerships, small businesses, company trusts as well as bookkeeping services.

Points of praise for H&R Block:

  • H&R Block’s friendly and professional service was widely praised by customers
  • Tax advice was provided in a friendly, timely and professional manner. According to reviewers, tax solutions consistently drew upon their tax accountants’ clear expertise. Not only that, but all the steps of the process were explained to them in a way that was easy to understand.
  • The company’s honesty and candour in its dealings was highly appreciated
  • Many first-time customers stated that they’d happily return to H&R Block to help with next year’s tax return, while long-term customers confidently recommended H&R Block to anyone looking for high quality tax advice.

2021 ProductReview Awards logo

H&R Block is the proud 2021 Award Winner for Best Tax Preparation Service. Top scores were awarded for the company’s transparency regarding its business practices, as well as its timeliness in responding to client queries and processing tax returns.

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.