Haan offered a free gift to their customers on or about February 2014 to encourage them to write a review. It is possible that reviews during the term of that offer were written by customers who received such a reward.
Reviewer Photos & Videos
Efficient Mop - gentle steam low pressure - fragile water bottle as previous reviewer
I do my research before buying most things. Choice Magazine is my standard reference.
The HAAN was voted no. 1 by Choice and HAAN claims this through and through.
But that was in 2012 (or 2014) I forgot. $230 via eBay (Klika shop).
I bought the HAAN in Jan 2017. Its made moping a lite workout. Very easy and lasts enough for my kitchen and dinning area with 1 tank. I would recommend it for general use. The detailed version below..
I use the mop weekly for the kitchen and dining area. It works great on ceramic tiles that...has low/middle level stains. The pressure isn't high enough for very dirty areas. At first it doesn't look like there's much done as the steam output is very little and doesn't leave the floor wet. Very pleasantly surprised after using the full tank for 10min in the kitchen. Walk on a few minutes after due to the steam level. I can't say effectiveness on carpets as my carpet is untreatable. I use it in the bathroom, toilet, laundry - any area that I can twist the head to get some sanitation on the surface. Table tops - yep! The reason I believe is the amount of steam output. Its not high pressure so doesn't damage.
Water bottles kept breaking withcracks even after 2 uses.
I bought this mop and had it replaced in less than a year even being used only number of times on a small kitchen.
The other negative about this machine is after complaining and several replacements, they still never replaced their brittle and fragile fault water tank bottles that are so expensive to buy. You have to buy the container and cap seperately.
The plastic material is so brittle that after 2 uses literally On a small kitchen, for some reason the bottle keeps getting big cracks and sometimes holes even with the cap itself.
So ...you end pretty much spending so much repeatedly on the bottles alone making it more expensive to buy this machine overall in the long run. I would rather go back to old school mopping system. Even after I mentioned it to haan, they try and say my warranty has expired refusing to listen about their poor quality faulty parts. I was happy at first but permanently not.
We are extremely pleased with our new Steam Mop. I have severe back problems and an ordinary mop is very difficult and clumsy to use, but the Steam mop is a breeze.
Only downside is can't hang it on wall for storage and falls over if not leaned against something. But still love it.
The best all round steam mop I have ever used.
My wife almost didn't buy another steam mop after her experience with other brands, but this one is a beauty. Cleans well, and not much water left on my nice hardwood floors. Easy to fill. Easy to push. Easy to change pads and they wash well. The tough little scrubbing brush really did clean the grout (still a tedious job) and with water based degreaser and the wand I managed to clean the stove extractor fan filters. This steam cleaner/mop is worth the extra dollars. It appears to be very strong and well built, so should last much longer than our past disasters.
Fantastic, and excellent service! Would buy Haan again and again and again!
This is the best mop ever. Easy and simple to use, and when we had a small issue with it, the Customer Service was unbelievably helpful and prompt. In this day, this is unfortunately a rare commodity, but I would have absolutely no hesitation in buying a Haan product again - price is not really an issue when you are buying this quality and service. Love it.
Cuts cleaning time hugely and does a great job!
Cleaning our tiled kitchen and bathroom floors is absolutely my least favourite housekeeping task and I wanted to make it less of a chore so looked into a steam mop. Researched online and Haan seemed to have the most favourable reviews so took the plunge. So far I have used the mop and lift-off unit to clean the kitchen and bathroom floors, toilet, bath, sinks, shower, mirrors and fridge and I love it! It has turned tasks I hate into ones I now quite enjoy! It is powerful and does a great job without all the cleaning products I used to use and ...their horrible fumes. It has turned mopping the floors from a 30 minute to a 5 minute job and gets everything so clean - my bath is literally sparkling like brand new. The reason I did not give it 5 stars is because it is a little heavy and the hand held attachment can be a bit heavy to hold. I also would have liked more attachments like a window squeegee but regardless, this is a great steam mop and I am very happy with it.
Cleans well but very streaky/cloudy residue on polished tiles
I have porcelain tile floors and it is easy to move around. For stubborn stains, I just leave the steam on it for 15-30 seconds and it removes most stains well. It is easy to refill but I find that I dont need to refill it and I have a large floor area to clean. The cord is a good length for my floors. The only thing I dont like at all is that it leaves my floors with a very cloudy film. They are highly polished porcelain tiles and they are always very streaky which really annoys me. I find That I always use my normal mop and just use the steam mop when they are really grubby. Bit disappointing really. It would be perfect on normal tiles but probably wouldnt recommend for highly polished surfaces.
OK but heavy and hard to manoeuvre
Not bad, but I found it very heavy and hard to manoeuvre. Did a fair cleaning job but seemed to leave floor quite wet. Liked the fact that it was multi-functional - it had a detachable hand-held steamer, but this also was too heavy for me. No real complaints otherwise, but have replaced it with something lighter - Kmart $45 one.
Thank you Haan!
I purchased this steam mop in November 2015 and used it no more than 6 times. 2 months ago I started to experience problems with the mop when it took about 20 minutes to warm up and start steaming. I finished my floors on this occasion and was hesitant to use it again because of the experience mentioned. 2 weeks ago I decided to use the mop again and I was extremely disappointed to find that it wouldn't work at all. I contacted the supplier, noting that the mop was just out of the warranty period but hoped that Haan would back their product an...d provide me with some assistance but they have refused to do anything to help. UPDATE!! Haan emailed me after posting this review and informed me that the supplier, (Crazy Sales) that I contacted regarding my problem with the steam mop had not bothered to contact them with my complaint. Now that Haan know about my problem they have informed me that they are more than happy to repair my mop. Thank you to Haan.
- Verified purchase
Did some internet research and came up with 2 products - 1 unavailable anywhere, so, HAAN was it. Am very happy with the cleaner and its ease of use, also the quick drying floors. Can get away with using 1 pad and 1 fill of the water tank as the last area I do is external and a little extra drying time is no worry. Can now throw away all those awful mops. Would recommend this steam cleaner to anyone looking forward to a quicker way of cleaning their tiled floors, which I have, and a quick drying floor.
- Verified purchase
Love it !
I have been using another brand but it was difficult to put the pad on and the floor was always wet, so had to use a mop after using the steam cleaner. I have chosen HAAN after reading the reviews on Choice magazine and am very happy with my purchase. With HAAN, attaching the pad is so easy and no more dribbles, so no more wiping after you use the cleaner! Also you don't have to hold the switch while you are mopping and can just glide around the house. The clicking noise some complain about doesn't bother me at all. The only minor point is that it is a bit tricky to put the hand held unit back into the body.
Surpasses my expectations for a steam mop - loving it
Having read the reviews both on this site, CHOICE magazine and Youtube videos on the Haan site I decided to bite the bullet and purchase the HAAN SI-A70 Multi with Extended Flexible Nozzle plus 2 extra cleaning pads approximately a month ago. I was extremely satisfied with the efficiency of ordering and delivery of the steam mop to me, on the Sunshine Coast. My experience with steam mops is limited as I borrowed one about 6 years ago and didn't like it at all. However, moving up from Sydney some 12 years ago and now living on the Sunshine Coa...st, tiles have been the way to go along with a bucket of mop!! I have finally ditched the latter and absolutely love my HAAN purchase. The ease in which I can whizz thru the house and the speed in which it dries (due to minimal water usage) gives it the thumbs up for me. However, I have tried using the attachment for cleaning counter tops and even the upholstery on my little Audi's driver's seat but have to say, it gets a thumbs down as too much steam is emitted and therefore making the area too wet and I was left with a bigger stain than I had before I started on the seat of my car! I use 2 cleaning pads and fill the water container twice to do both the inside and the al fresco area of the house. When I refill the tank I change the pad. I do feel you still have to attack dirty grout the old fashioned way and yes you do have to vacuum the area before starting but that goes without saying! .I am pleased I ordered the extra 2 pads as I have them in reserve. Another minor point - it doesn't stand up as firmly as say, an upright vacuum cleaner, so I am always mindful to ensure it is propped near a wall. Would I recommend this product - absolutely. Some have written about the clicking noise as the steam pumps out - that doesn't bother me at all for at least I know it is working and then the noise changes as it runs out of water. I think the paint job of the product must have been done in one of the car factories in Korea as it is really shiny!! Would I recommend it or purchase it again, most definitely and thank you to this site and its users, along with CHOICE and the Youtube videos from HAAN as I was able to make an informed decision. HAAN does keep prompting you to make a review on their site but I thought I would wait until I had it for a month or so; their marketing is amazing Oh and I have descaled it once, as recommended with no problems. It is now March 2019 and I have had this product 2 1/2 years and loved it until a piece of the plastic broke off - see picture. So, guided by CHOICE magazine, as I am a long term subscriber, I took it up with the company but alas so far, no satisfactory outcome. I am still pursuing it as I feel that a mop that costs this much should not have pieces breaking off of it. I am the only person that uses it and am very careful with it. Under the Australian Consumer Laws it clearly states that we should expect a product to last more than a few years.
Purchased in November 2016.
Not Great! Bit expensive for the quality of the product!
It seems the product has been over rated!
It was ok, a bit heavier than described.
It doesn't have enough steam!
Need to change two pads and two tanks to clean entire floor. It is easier than using a mop with a bucket of water!
Over priced for the result I get!
Are these reviews real???
I dont know who has reviewed the mop but I've had it for over two months now and it is terrible.
Very little heat from the mop and doesnt even clean up basic things off the floor.
The unit cant even clean up chocolate or jam off the floor.
I dont know how Haan get away with it but I do not recommend anyone buying this because you will just be wasting your money.
Haan should hang their head in shame for selling such a false product to consumers and then pretending it has the best rating from real consumers.
I wonder what the ACCC will ...
Love Love Love IT
I hated mopping my floor. It was so time consuming and tiering. But once I started using my HAAN SI-A70 it takes me 1/3 of the time to mop a double story house. It doesn't taker a lot of effort or scrubbing to get it clean. It also only takes a few seconds for the mop to heat up. The only thing I would like to see improved would be the water tank. I would have liked it to be a little bigger as It takes one tank to be refilled 2 times when cleaning both levels of the house.
Cleaning is so much easier!
The steamer has made cleaning our floors so much easier and quicker, and leaves the floor completely dry. Would strongly recommend the multi-purpose steamer so that you can use the smaller part to clean the shower, etc. Replacing and washing the pads is easy. Very reasonably priced as well. Great product!
Love my new mop
I have recently used another brand of steam mop (expensive) and was constantly having to renew the filter at big cost. This cleaner only lasted for 2 years.
I love this new Haan steam mop so easy to use and very efficient, does not leave the floor soaking wet, and is very maneuverable.
in recent years I have used other bands from expensive to cheap, they all had a similar problem, excessively wet floors, I generally used the celing fans to help dry them. I have used the Haan A70 twice now, water consumption is down by atleast half which accounts for the quicker drying, the floors look better and with markedly less streaks.
I fine my unit requires more energy to move it, maneuverability is good, I guess the energy required is associated with the floor not being as wet, I have not found the need to change the cleaning pad e...very 10 minutes as suggest, I have changed them after the second tank (40 minutes) only because the suggest is 10 minutes. Cleaning the pads was easy, under 65 degree water, using a nylon brush, about 1 - 2 minutes per pad. Presently I am happy with my choice
Couldn't be Happier
I've had this mop for 2 years now and it's been fantastic. Great maneuverability, haven't had to change the pads yet (washable). The amount of money I spent on cheap-n-nasty steam mops far out ways this one, should have bought this in the first place!
It does make a weird knocking sound but don't be worried it's the machine working it's magic. Make sure that you empty the water tank as this will prolong the life of the product.
Works ok but beware of cheap water tank...
The water tank cracks and leaks pretty quickly. I am on my third in less than three years. The plastic they are made of seems pretty cheap. The small rubber seal in the lid of the water tank also failed requiring a lid replacement. Otherwise it does the job. I like that it's easy to maneuver into tight spaces. It won't stand on it's own, so needs to be leaned into a corner when unattended.
Questions & Answers
I have had the problem with a. Racked ware tank which I have replaced but need the cap as well I have tried phoning, emailing , o response. I have tried to order on line,Nd cannot add to the shopping cart. How do I get one.
hi. we are out of stock for few items and hence unable to add to cart for purchasing at the moment. will advise once stocks are back in. thanks HAAN
When can I expect to be able to get tank top? I first tried 2 weeks ago when I had to replace the cracked water tank . The mop is useless without the tank cap
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.