First Class Blinds!
Purchased online. Roller blind was delivered on time and was a breeze to install. I ordered the wrong length operating chain and inquired about another one, and I was delivered one Free in the mail! No questions asked. High quality and would readily recommend.
Excellent service from all staff concerned
Bought a house lot of blinds for our new home and very happy with the service and quality. Had a small issue with two of the chain drives, but this was sorted right away and replacement parts were sent out on overnight courier. Thanks to the staff concerned!
So happy with my blind purchase
I was at my wits end with a recalcitrant landlord who refused to replace the mouldy verticals in our living room and the filthy verticals on the kitchen window over the sink that were face mounted and got in the way of the sink area and caused a cupboard door to be inoperable. Thank goodness I found Half Price Blinds! I bought replacement blades for the living room and a recess mounted custom made aluminium venetian blind for the kitchen. Now I have beautiful clean blinds and my kitchen sink area back and because I picked up a 70% off sale on t...he venetian blind it only cost a tad over $200 delivered! Installation was simple and the blinds came beautifully packed and in a good timeframe. I was nervous about an online colour selection but the colours are just perfect. I am not sure if this was just good luck, but they do seem pretty true to the website. A couple of small issues with the fabric insert for the verticals head rail not arriving and the parcel being addressed incorrectly to a different deliveree name instead of mine despite my specific instructions at time of ordering. The missing item has been addressed promptly, but it would be nice if the website had picked up on the delivery detail requirement as it required a subsequent phone call and email and then the parcel still arrived addressed to myself. Small beans in the scheme of things though and I am delighted with my new blinds!
Fantastic company and product
I recently purchased individual vertical panels to replace old blue panels to a fresh white. They arrived today exactly as described and in perfect condition. I would highly recommend this company and their product.
Perfect. Excellent quality great service
I bought 7 blinds, excellent quality. Arrived in stated time frame. Had a small problem but they troubleshooted it with a personalised video for me which was most helpful. Thanks!
Absolutely beautiful products & service !!!
Ordered aluminium shutters, was phoned the next day to discuss options, the shutters arrived and exceeded my expectations. Would recommend highly to anyone wishing a beautiful quality product and service
Found the blind I wanted easily and was impressed with the price and free delivery to rural QLD. The blind was good quality but the securo wand would not operate smoothly. I contacted customer service and Haley sent a new securo wand which solved the problem. Excellent service and after sales service.
- Verified customer
GREAT PRODUCT AND QUICK DELIVERY
New vertical blinds required for lounge and dine to replace old existing ones. Chose block out in Antique White. Arrived earlier than quoted on site and well packed. Colour exactly as per website. Full blind replaced in both rooms in 10 minutes. Customer service excellent and they actually answered the phone rather than a 'robot'. Will def use them for our other rooms once renovated.
What an Outstanding Company and Sales Rep/Consultant
Well thank goodness I found HPB, they are cheaper than their nearest competitor and as I found, their Customer Service is second to none. My measuring and knowledge for Blinds was zero, but thanks to my sales Rep//Consultant Jacqui, who had the patience of a saint, advised me step by step through out the process on measuring different types of windows and fitting solutions. I was so happy with my first order that I decided to fit out every window in our beach house and as I took too long to order (due to making mistakes), I missed out on a Sal...e HPB had for a few days. Incredibly, Jacqui helped out, again, and was kind enough to honour the discount I missed out on. In my experience that gesture is unheard of. And the quality of the Cedar Venetians is very high and beautiful to look at. Thank you HPB and of course Sales Rep/Consultant Jacqui.
Great service, great blinds and great price.
I was recommended this company by my fussy daughter. I loved her new rowan blinds and she said that they were cheap and easy to put up. That is what I needed as I was only renoing to resell. However the customer service, first off Hayley then Jacqui, was no short of amazing. They know the product and they also knew my problem even when there was months in between contact. They got back to me both by e-mail and phone so quickly and Jacqui sent me out new blinds when my extra blinds were not delivered to me and it was not this companies fault at all. Also this was done without me even asking them. Love my blinds and I wouldn't go anywhere else after my experience with this company.
Thought they where good quality but no !
I purchased some roller blinds les then two years ago and now the back of the block out blinds are chalky as you wipe them the back of the blind just turns your hand white and a powdery residue falls off
Hayley was Very helpful.
I ordered blinds this week and after struggling with the on line order ( due to my internet not the website) I called the store and spoke to Hayley she was very helpful and took the time to place my order for me.
Thankyou so much for your patience and help i will definitely recommend you to my friends and family.
I recently ordered some roller blinds and needed help with the particulars. Hayley was a great help over the telephone and very effecient. Quality was really good. Will definitely use again.
No to shabby
I had no problem ordering samples fabrics to get and idea of what I wanted for my bedroom and in fact the staff over the phone gave me a few extras which I actually ended up choosing it was a nice change from the normal robots you get from most online stores. Anyway on delivery i realise that there was a part missing which was extremely annoying and upset me quite a bit i called them up and was probably a bit rude and i felt a bit bad especially when the girl on the other end was apologetic and got me what i needed express posted which took really no time. all in all I was satisfied and have recommend half price to my friends.
We are very happy with our blinds, they were as described and the fit was perfect.
The packaging was excellent.
Fitting was a breeze and installed in no time at all.
We are currently working on another order and feel very confident.
Block out blind
Roller blind purchased on line, was contacted to clarify questions I had regarding colour choice and closing controls...excellent customer service, the blinds were delivered very quickly and self installation was a breeze with great instructions...Thanks Hayley
Great customer service
I purchased some blinds from the Halfprice blinds and got to know later there was a promotion and prices dropped. Then i applied for a credit refund for the difference and the customer service office has promptly honored my request and refunded the difference.
Very happy with the great customer service.
Questions & Answers
What is the code name/number for current promotion please ? I am waiting to order thank you, susan
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