We ordered a bulk lot of humpers for our clients at the start of December as Christmas gifts. We had to go back and forth with the company multiple times as the hampers we ordered were out of stock, even though they were listed as in stock on the website at the time.
Once we were finally able to select hampers that were in-stock we were sent an email on 8th December telling us they would be dispatched in the following 2 days.
We were under the impression for those two days that our hampers were being dispatched until we received an email just b...

I ordered a Christmas hamper on 1 December (with Premium Shipping), and it wasn't shipped until the 17th. As a result, the courier was unable to deliver my hamper by Christmas Day (given that it was coming from over east, and couriers would have been inundated). I asked for a refund as I obviously couldn't use the hamper anymore, given that it was a gift. They were originally only going to refund if the package was lost, and I had to negotiate this. A refund was eventually approved but they declined to refund the shipping, even though the late delivery was their fault.

Do not shop with this business.

After posting my original review I got a call within 24 hours from Katie at Hampers with Bite. Katie was very apologetic about the poor customer service and said it did not represent the usual level of service that Hampers with Bite provide to their customers. Katie very kindly organised a replacement hamper to be resent at no charge and I received that 2 days later. The Hamper was lovely.
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Very disappointing experience - save your money. Unless Hampers with Bite sort out delivery I wouldn'...

Ordered several hampers for some of my clients, was advised by one of your staff members from Melbourne last week that it would get delivered by tomorrow only to be told today that they were still with the courier in Perth and some had not even left Melbourne yet! Arrival date placed with the courier was for the 27th December not tomorrow. I had specifically requested delivery before the 20th December in which your company advised that it would not be an issue. Not impressed as I now have nothing to give to my clients. I have requested a refund, I hope that your company does this. So disappointing and stressful as this is the first year my clients receive nothing from my company! Never again.

Our Law Firm ordered a $300.00 Christmas Themed Hamper from Hampers with Bite and we unfortunatley found a few itmes squashed and bruised from it's travel to us. I contacted their support team and mentioned what had happened (Showing pictures of the damages as well). I asked for these specific items to be replaced however they were generous enough to send us a brand new hamper as an apology. We are grateful for this type of customer service and will be using again in the future!

Speedy delivery for 160 hampers. Hampers were packed very neatly.
High quality fresh and tasty products.

Would definitely make use of these services again, and would also highly recommend Hampers with Bite.

I use Hampers with Bite on an ongoing basis throughout the year for settlement gifts and also used them for a larger order at Christmas for staff. They customised a hamper for my needs, which made life that bit easier. The gifts are always delivered efficiently and presented really well showcasing our brand. It’s a winner if you ask me!

Easy order process and great range of quality products. Excellent after sales customer service. Couldn't fault Hampers With Bite who made our Christmas gift giving a smooth and hassle free process. This is a fantastic way to add value to our business and show our clients our appreciation and support.