Happi Teeth Kids Happi Brush V2

Happi Teeth Kids Happi Brush V2

Happi Teeth Kids Happi Brush V2
2.3

73 reviews

PositivevsNegative
30% · 2249 · 67%
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Sensitive Teeth/GumsYes · No
Build Quality
2.6
Value for Money
2.5
Ease of Use
3.6
Cleaning & Maintenance
2.9
Battery Life
3.1
Noise Level
3.4
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Reviews

73 reviews
Denise
Denise
  V2

Charging Issues

I purchased the pink toddler brush. My child enjoyed using it, however, very shortly after purchase it stopped working. Would no longer charge or turn on. I reached out to the company and they were, initially, very helpful. They requested I send a video demonstrating the fault, which I did. They then said they would send a replacement. I sent many emails over several weeks asking about the replacement and never heard back!
Never got the replacement and never got a reply to any of my emails requesting follow up, even my final email where I asked to escalate the issue.
Very poor customer service. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Battery Life
Noise Level
NotHomeAllDay
NotHomeAllDay4 posts
  V2

Waste of money

Doesn't clean properly. Kids lost interest quickly. Waste of money :(
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
crystalg
crystalgSouth East Queensland, QLD6 posts
  V2
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Battery Life
Noise Level
Danielle W.
Danielle W.South East Queensland, QLD
  Verified V2

DO NOT BUY, COMPLETE WASTE OF MONEY

I bought one adult brush and two children brushes. I used the adult one once and now does not charge nor work. My son used his brush twice and now does not charge nor work. Only one is working out of the three. I have emailed the company several times and what a surprise with no response!!! Buyers beware DO NOT BUY. What a waste of money!!!! Wish I looked into the review before I bought mine $200 down the drain. Even paid for the additional warranty. Show details
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Amanda64
Amanda64Perth8 posts
  V2

DO NOT BUY! Scammer company

Ordered this in early June and still no product. Have sent emails and the excuse is due to the influx of orders they are behind. I don't by that at all. After reading the reviews I can see I'm not the only one with this issue. Total scam of a company. I will be contacting consumer affairs about this. DO NOT BUY! Scammer company. Show details
Borbala A.
Borbala A.Sydney, NSW3 posts
  V2

Great brush but poor quality

I brought 2 kids and 1 adult brush and initially they were great, however, considering the price the quality of the product is very disappointing. The adult brush completely stopped working after 2 months. I recharged it and it never turned on. With the kids brushes the mouth guard was stuck on the holder and it wouldn't come off. The metal holder ended up coming out. I've gone back to manual tooth brushes and won't waste my money on these products Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Battery Life
Noise Level
Michael P.
Michael P.Greater Melbourne (Inner), VIC
  V2

Caught on fire! Extreme safety risk. Do not use

Just received two happi teeth. Put one on charge for the first time, and 10 mins later we smelt burning plastic. Found it just in time as it was about to catch alight (it was smoking a lot). Seriously be careful about charging this! Show details
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Shaz
ShazSydney, NSW4 posts
  V2

This is a scam

This is a scam I wished I had read the reviews from people first.
I have not received any shipping details or my order and they are not answering my emails there is no phone number and when I google the address they have on there site it is not them!! I have lost my money now too please do not order from this scam!! Show details
Fiona
FionaSydney10 posts
  V2

Sent a faulty product, still not replaced after 6 months of chasing

I purchased 2 of these toothbrushes in August for my kids birthdays. My son's charger did not work at all, it was faulty. After months of chasing a replacement they sent me a different charger that was not compatible. I also realised very quickly that my son's toothbrush was obviously faulty as the other lasted almost 2 weeks, his did not even last 2 days. I have emailed over half a dozen times, tried facebook messages, and they are just ignoring me. Do not waste your money, or energy - this is the worst customer service I have ever received. Show details
Ryan
Ryan2 posts
  V2

Terrible customer service

I ordered online 6 weeks ago but still haven't received the product.
They emailed me initially to say the expected delivery time was 10 days. However, 6 weeks later I haven't received any product or update, and they haven't replied to any of the emails I've sent them. Also, there's no contact number to call. I'll never order from them again! Show details
MIJ
MIJ2 posts
  V2

Meh. Still need to brush after

Still needed to use my manual tooth brush afterwards so my teeth felt clean. Hurt my jaw using the product. Wouldn’t recommend. I have to write more words so this is just a filler. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Bel
Bel
  Verified V2

Faulty charger - refused to communicate

Tooth brush was great, easy and fun to use, until the battery ran out - charger faulty and refusal to communicate after initially admitting fault. Now have toothbrush that I can’t charge. Buy with caution… Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Battery Life
Noise Level
Renae
RenaeSouth East Queensland, QLD
  Verified V2

Faulty Product with Mould in Box Lid

Could order this new brush in October and did not receive it til November which I am fine with. The problem came when I received it the charging section was broken and there was mould or mildew in the top of the box lid. Fairly disgusting for something that would handled and used by my child. I simply wanted a replacement however they would not respond to my emails or Facebook messages and simply ignored any communication. So I am stuck with an $80 something dollar product that doesn't work and in unsanitary. Show details
Kylie
Kylie
  V2

Still waiting for the toothbrush

We ordered back in September it’s now end of November and they still haven’t told us when it will be coming
They stopped responding to emails?
Trying to get a refund Show details
Jodie
JodieSydney, NSW3 posts
  V2

SCAM!!

Definately going to be reporting to fair trading I suggest everyone else do the same! Just as all the other reviews have said I ordered recieved a confirmation email then nothing … I sent several emails and tried contacting through the website and no response

Questions & Answers

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Details

Compare all Happi Teeth Kids Happi Brush listings
CategoryElectric Toothbrushes & FlossersElectric Toothbrushes & Flossers
Price (RRP) $89.99
PurposeBrushing and For Kids
FeaturesWaterproof
Colour / FinishBlue,Pink,White,Yellow
Awards 2021
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