Got my bond back
No issues at all, booked a bond clean in Brisbane, they turned up, did the job, sent me a receipt, and the agent passed my exit inspection. Exactly what I asked for. Am recommending to friends and family.
Rip off and bad service
Asked another $150 in addition to quote before they would start. Did NOT clean apartment properly - and had to use ANOTHER cleaner to finish the job. No response from company or contractor.
Got a bond clean organised with them. They showed up 2.5 hours later and said that, because my unit was a bit bigger than expected, they will have to charge me $250 more. When I said that the price was unacceptable and decided I didn't need their services the cleaner ([name removed]) took $50 just for showing up 2.5 HOURS LATER than expected...
I obviously called back the Happy Tradie to sort this out and they told me that they won't refund those $50 and hung up the call...
Dont Waste your time
BUYER BEWARE!!! We had to pay upfront for a bond clean, only to find out they didnt bother cleaning the walls or the door tracks. When we contacted them about it (both happy tradie and the contractor that provided the service) the response was poor.
Used for bond clean, got quote and contractor turned up and asked for an extra $200 before starting. Average clean and stole toilet 6 rolls of toilet paper that were still being used. Would never use again.
Good upholstery cleaning
Happy to have my upholstery cleaned. Had stains from my dog and Craig the cleaner got them out for me. He did tell me that there is no guarantee with this kind of stain as it can be permanently in the sofa and hard to lift out, but I was really happy with the result. So far the odour has gone and hasn't returned. Had it cleaned 2 weeks ago.
Another outstanding job by Jas & Karam
This couple is fantastic - friendly, quick, professional, courteous and both the oven and range hood were left spotless. Done in less than two hours and I'm extremely happy. Have already recommended them to people at work, and will use them again myself.
Bond Cleaning Review
I could not fault the communication with this company, not just with Happy Tradie but also with their subcontractors (cleaners, pest control, carpets) all contacted me to organise the clean. There were a few things forgotten during the clean like tops of fans and rails of sliding windows but they were more than happy to come back the next day to redo. Even the landlords took down their number because of how happy they were with the service. Definitely recommend!
So happy with the service. Punctual, friendly, fast and thorough. Absolutely astounded at how beautiful my house looks. I'm very sure I'll get my bond back. Very very very happy!!!
Jas and Karam are the ones you want
Jas and Karam were engaged by the tenant who vacated our property in Brisbane. We happened to be around because we wanted to get the property ready for sale. We are demanding clients in these circumstances but both the cleaners, who we understand are a married couple, knew they had not been contracted by us. I am skeptical generally about commercial cleaners, having had some unpleasant experiences. This time I cannot fault these wonderfully efficient young operators. They spent many hours scrubbing a vacant 3 bedroom townhouse property that was...not in bad shape to start with, Careful attention to detail and thorough investigation of cupboards, oven, bathrooms, windows and shelves were part of the service. For once I genuinely felt I could not have done a better job myself. Well done.
Booked for some office cleaning. Never showed up. Called the number I did the original booking with and was transferred to a call center. Call center confirmed our job said she would get a message to the cleaner. No one called never heard anything! Worst service EVER!! Do not use!!
Excellent job done. This is the 3rd time I've used them and each time I've had a good experience. I move every 12 months so I've used them over 3 years and will continue to get them to do my bond cleans. My real estate recommended them initially, I think they work with several real estates so they do know what they are doing.
Please dont make this mistake.
Terrible contractors, terrible customer service. They blocked my mobile numbers so I couldn't call them anymore.No reply to emails. I Had to pay for the bond cleaning again with a new company.
- Happy Tradie
- Verified customer
Robbed by Happy Tradie Cleaners
Booked HappyTradie in early 2016 to clean a rental. Subcontractors arrived and requested cash upfront to clean. I went to an ATM, withdrew the money and paid. Went back to check the house at the end of the day, and next to no cleaning had been done. Called the subcontractor and they advised they would be back the next day to finish the clean. This never occurred, called HappyTradie repeatedly for a refund, which was never given and in the end they switched off their mobile for an extended period. Had to pay for a second clean from the agent cle...aners. While after a week Happy Tradie admin were able to pass on the details of the subcontractor and agreed to assist with a police investigation, the money had already been taken. Very dissatisfied with the whole process and amount of time and money wasted. Money was never recovered.
Excellent carpet cleaning
My carpets were heavily soiled and the carpet cleaner made it look brand new . It also smelt amazing . The carpet cleaners were very prompt and kept to the arrival time confirmed the night before . I am very happy with this service .
Items stolen - lies told - still attempting to get items back
The clean was fine but I had left a lego set worth 200 dollars wrapped in a blanket in a washing basket. Cleaners were told to leave it as we would be back for it. Arrived to inspect the job and lego pieces strewn all over the stair well, when I called to get my belongings back I was given a terrible excuse that "they had deleted the number and couldn't contact you" - when items were returned there were missing lego pieces AND the blanket and basket that it was in was completely different.
I am still trying to recover the stolen property - useless service.
Will use them again next time
My real estate recommended these cleaners for my end of lease clean. I had bond clean, carpet clean and pest control done. Everything was done all in one day. I just left keys in letterbox for them to arrive anytime, I was at work. Very easy process.
Crap company!! Do not use
Do not book this company!! I needed an urgent bond clean and they said they could do it for me so I told them to book it in. I tried ringing and texting them to confirm everything and my calls were either rejected, went to voicemail and never returned. I never heard from them!!
Unprofessional and unreliable. Do not trust them.
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