THey are the biggest SHAM of a company
Never use these guys. They showed up 4 times to not do the job. I had to pay another cleaner again to do the job properly. They should never be allowed to exist and it is such a shame that they are allowed to exist.
Beware total Scam! 100% Guaranteed to lose your bond
I am a local real estate agent on the Sunshine Coast & my tenants booked this company to complete a bond clean. Upon inspection after supposed cleaning the entire house was filthy - tenants were forced to pay upfront ($800) and company was at property from 10 - 2pm. After 20+ calls to 'Carlie' with no answer & emails outlining required cleaning we finally had to arrange another cleaner & paid $500 to finish cleaning!
Do not use this company if you expect them to to honor the 100% bond back guarantee
This is a scam cleaning company & should not be allowed to trade In Queensland!!
We will be lodging a formal complaint with Office of Fair Trading! Good luck & be warned!!
Do not use this company!!!!
I wish I had seen the reviews before I booked
They didn't show up on time (2hrs late after chasing them)
They didn't do follow up cleaning that was missed and I lost bond money because I couldn't get them in to clean what they missed. I called and emailed and they never responded.
Never showed up or returned calls
Booked a bond clean on the Gold Coast with this company. Confirmed closer to the date and then they never showed up. Tried contacting them to no avail. Don’t use this company!!
- Verified customer
Took money - didn’t show !!
Stay clear!!!! Took the money for the job but didn’t show! Sunshine Coast .. wouldn’t answer phone, only text, now number blocked.
Don’t use, website looks great however reviews are false!
Worst service ever !!!!
Failed to get my bond back due to the fact there work was so poor !!!
I am so angry
Did not pass bond inspection - refusal to honour company's guarantee.
Carpet cleaning did not pass the bond inspection done by my real estate, [name removed] refused to redo the clean, therefore dishonouring the company's guarantee to return if the cleaning does not pass inspection. I was then forced to get the carpet cleaned again by a different company (who did a great job) to ensure that my bond was returned.
[name removed] now refuses to answer any phone calls or respond to any of my many emails that I have sent here over these past months.
Do not deal with Happy Tradie if you have any hopes of getting your bond returned.
Carly - you're a disgrace.
Another no show bond clean which caused my pensioner mother another couple of days rent to be paid. You should be ashamed of yourself.
VERY POOR SERVICE
Carlie the boss in company doesn't know how to deal with clients. Quote less over the phone when cleaner show up demanding extra money for cleaning and making excuses.When rang Carlie she didn't answer phone call but would text instead. Ended up paying additional $60.00.
Poor service ever. BAD TRADIE.
- Happy Tradie
- Verified customer
Although I booked 3 weeks in Advance, they didn’t show up.
The absolute worst company I have ever dealt with. Although I booked 3 weeks in advance, they failed to show up this morning at 7 am. I waited until 8 and rang “Carlie” - the admin person. She wouldn’t answer her phone, but would text instead - basically she admitted they handed the job to a subbie and the subbie made a mistake with the date of my job. Mind you, i had just driven 80km from the Gold Coast to let the cleaners into the property ... and basically Carlie was saying not my fault, the subbie F’d up ...and now the job’s cancelled. ...I’ll probably lose my bond because of these numpties. DO NOT TRUST HAPPY TRADIES. Very poor organisation skills, very poor communication (hiding behind texts) and terrible customer service. Zero Stars, and hope you go out of business soon.
- Happy Tradie
- Verified customer
The "professional" has failed to call or show up.
My time is valuable to me and I'm not going to pay a company my hard earned money when they don't take a service time seriously.
Booked the service a week in advance and they never showed up. Contacted the company who said they would follow up with the technician, however have not heard back regarding what happened. Followed up with an email and have not yet received a reply.
Booked in a full bond clean over a month ago and this morning the cleaners never turned up and we never got a call saying they cancelled. We move out tomorrow and now we’re left with no cleaners at the last minute. Completely unprofessional please never ever book with this company!
Do not book!!!
Booked bond clean and they quoted me a good price. "Allegedly" Arrived at the property 45 minutes early because cleaner felt like it. Once he saw no one was that the property he canceled my bond clean and left without so much as a call or extra message. Very very unprofessional, when I finally got in contact with cleaner he was very rude and abusive and blamed the entire incident, and when I called him unprofessional he swore his head off at me and hung up the phone. Absolute worst experience ever please please do not book this company!!!
Don't Use This Company
Booked a steam clean for my loungesuite. Cleaner didn't show and I received no phonecalls from the company to advise why. I rang them 3 times with a promise of a phonecall back - didn't hear anything. Absolutely appalling service. Do not use this company.
Worst company ever!!!
I booked in a bond clean on the Tuesday for 8am on Friday everything was all good then at 930 on Friday i received a text message to say they had to cancel the bond clean. I stressed to them that this job was very important and had to be done on that day and they totally let me down and left me with no alternative. Very unprofessional i advise to look elsewhere if you need something done property and on time.
I booked through the call centre for a bond and carpet clean. The contractor turned up late afternoon on his own to do the entire home. When he left the floors where not cleaned, non of the walls were even touched and he totally just missed the laundry. I dont know what he even did to be totally honest it looked as it did when he went in. Our realestate exit report was a mile long with things thats were not done we now have to pay another cleaner to come in to do the job hapoy tradie should have done in the first place. They are bow not answering calls or emails. I DO NOT recommend happy tradie whats so ever.
Cleaner was a no show and absolutely zero contact from the company
Had a bond cleaning scheduled for 10am, on the day of the clean I waited at the property from 9am to ensure it was a smooth process and. From 10:30 onwards I tried calling Happy Tradie to see if I could get in touch with the cleaner but they never once answered a call. By 12pm I was sick of it and decided I would not be using this company for any further needs.
Don't bother with this joke of a company for any kind of work you might need.
My dog could do a better job
Moving is a very stressful time as it is. Due to timing I had no choice but to pay for a bond clean. Worst decision ever to go with this joke of a company. Had to pay upfront to someone who didn't even have a card or logo on his shirt. Specifically said for the cleaner (whom I hadn't seen or met yet .. NOT to clean carpets as they were being ripped up tomorrow. Went back in afternoon to find him vacuuming carpets ... had done 'f..all ' else . Actually had made my ensuite worse as I had cleaned it before I left .. so hopeless I can hardly explai...n without using profanities!!!! Please do not call this company. I may as well have thrown my cash in the bin. So disgustingly disgusted with these people who somehow are able to get away with stealing people's money. Pathetic pathetic hopeless joke of a job.
Don't waste your time with this unprofessional company.
What a waste of time.
Booked an oven clean a week in advance for today between 8-12. Confirmed the booking two days ago.
Rang twice this morning to check. Finally obtained the cleaner's phone number. Not coming to do job.
Had informed happy tradie she could not work.
Absolutely useless mob of inefficient time wasters. DO NOT SPEND YOUR TIME TRYING TO GET ANYWHERE WITH THESE PEOPLE.
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