1 photo
Happywallz

Happywallz

2.6 from 190 reviews · View Statistics
See the Best Home Decor Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Happywallz

Reviews

1.3
12 reviews
  • Product Quality
    1.5 (8)
  • Return Claim MadeYes (12) · No
  • Shipping
    1.4 (7)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Verified

Fraudulent domain name

published

Wish there was as one type of verification process for “.au” sites. Same as everyone else lies about location, shipping times, processing times etc. complete scam site once again thank goodness for PayPal!!

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Marina
Marina
  • 7 reviews
  • 4 likes

Wall stickers

published

I ordered two wall stickers. After 25 days still no stickers. I messaged them every week and got no reply until I put Paypal in touch with them. The first one came and the second one was on hold yet I had paid for it so I asked for a refund. They wanted me to cancel the resolution with paypal to get my refund. I did but I phoned paypal direct and they told me not to do that in future but this time you did the right thing by telling the seller that you had informed paypal as to their attitude. Its NOT an Australian company. Its from Shanghai and I wont be ordering anymore.

Incentivised Review No
Return Claim MadeYes

Bad. Just bad customer service.

published

Bad. Bad. Bad. Ordered from them. Took weeks and weeks. Multiple emails to them. They only responded when we said we wanted to cancel order (the website promised full refund). They then said it had already been shipped, and couldn’t cancel it. Then... three weeks later it arrived.

Just don’t use them.

Incentivised Review No
Return Claim MadeYes
  • Verified

Don't order from here. They took my money and never delivered the item!!!

published

I placed an order back in November 2020 and I have not received my order when I asked for a cancelation of my order they told me they could not cancel the order because it has been shipped. It has been 2 months and I still don't have it, I am out of my money and the tracking # doesn't work. They advertised this company as located in Canada but its not true it's coming from China!!!

Incentivised Review No
Return Claim MadeYes
Home Decor Shops

Find out how Happywallz compares to other Home Decor Shops

Know better, choose better.

Compare all
Julia
JuliaGreater Melbourne (Metropolitan), VIC

Absolutely rubbish.

published

First of all it took them over a month to send me the item. If I wouldn’t have asked them where my item is god knows when I would have received it. Then the tracking number wasn’t valid at the australian post office website.
Second; I’ve ordered 2 names. One has 8 letters and the other one 4 both 56cm good but when we opened the package the name which had 4 letters has been written bigger (letters) than the name with 8 letters. It’s looks absolutely silly on the wall. So I’ve contacted them but they they think it’s completely fine since the decal is the same but in the email they clearly said as well; one name is written bigger than the other.
Anyway they won’t send me a new sticker!

  • Thumbnail
Product Quality
2/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Emma
EmmaSydney Surrounds, NSW
  • 2 reviews
  • Verified

Do not order from here!

published

Can’t give 0 stars so I gave 1....
I ordered and didn’t receive my items until 6 weeks later.
And when I tried to apply them they just fell off the wall and wouldn’t stick.
I requested a refund, and they only gave me a partial refund cause they decided to charge me postage even though I got free postage for spending over $40.
Currently in a email conversation with “[name removed]” to get the rest of my owed money.
Disgusting customer service.
Will be reporting to ACCC if they refuse to give me my money back.

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
  • Verified

Awful company do not order from here

published
Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Watson
WatsonSydney, NSW
  • 2 reviews

Poor customer service and not Australian company

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
James
James
  • 2 reviews
  • 1 like

Did not deliver perfect product but communicated issues clearly.

published

I had a print made for a significant event. However there was a small issue with the writing. Seller showed concern about the issue and was happy to partially refund the cost for me to rectify. Although I am not completely happy with the mistake, the product was nicely made and came safely wrapped. I would also like to commend Ivy's (designer) communication was great. I would be happy to give them another go.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeYes
Home Decor Shops

Find out how Happywallz compares to other Home Decor Shops

Know better, choose better.

Compare all
  • Verified

SCAM!!!!

published

Do not order from this site - I have waited months, sent numerous emails and still haven't receied items - have received emails telling me to give it more time - it's been 6 months !!! DO NOT BUY FROM THIS SELLER

Incentivised Review No
Return Claim MadeYes

Not located in Australia, slow service and poor quality

published

Ordered these is it’s listed as an Australian site.
Not sent within the 3 days advised.
When chased up a full week out later, was given tracking from China.
Quality was not in line with that advertised
I would avoid at all costs

Update..item never arrived. No option for returns despite their being a link online. The link takes you nowhere with no option to lodge a return

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Ann
AnnSydney, NSW
  • 4 reviews
  • 3 likes

Stickers look nothing like colour ordered and come from China even though website appears to be Australian

published

I ordered stickers and they are not the colour ordered. After waiting weeks, because despite appearing as an Australian website, the product actually comes from China, the stickers are useless to me. Order with caution. I won’t be ordering again.

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Home Decor Shops

Find out how Happywallz compares to other Home Decor Shops

Know better, choose better.

Compare all

Questions & Answers

Sharon L B.
Sharon L B.asked

Hello everyone, I'm dismayed to find that I've most likely been scammed. After my last bad experience ordering from China I had decided not to buy anything from Chinese sites and thought that I had made sure this was an Australian site. Caught again for over $150. My question is, what site did people purchase wall stickers from that was actually legitimate? Thank you everyone.

No answers
Janelle D.
Janelle D.asked

Hi Happy Wallz,
I have just emailed you, but realized that I probably should have contacted you via your page.
I was inquiring as to the estimated date of arrival of my wall mural ordered earlier this month.
I cannot find an email from you with this information.
Please assist.
Kind regards,
Janelle Davis

No answers

Get an answer from our members and Happywallz representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.