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Happywallz

Happywallz (page 4 of 9)

2.5 from 201 reviews · View Statistics
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Reviews

  • Product Quality
    2.8 (80)
  • Return Claim MadeYes (15) · No (99)
  • Shipping
    1.9 (82)
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Andrea
AndreaSouth East Queensland, QLD
  • 4 reviews
  • 5 likes

Still no product

published

I ordered two orders more than a month ago and still haven't received them. Don't be fooled by the website address... This is not an Australian company. They are Chinese and product sent from China, they have no intention of sticking to the shipping time quoted on their page.

Rainbow mum to 1.5
Rainbow mum to 1.5Greater Melbourne (Metropolitan), VIC
  • 6 reviews
  • 11 likes
  • Verified

WARNING!! Scam!!! Do not buy!!! Now reported to Aus Federal Police!

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I ordered wall decals from this company thinking their website looked legit. I have now been waiting well over a month for an order that was supposed to take 5 to 7 working days. All communication comes back to me with the same generic email asking me to keep waiting even when I ask pacific questions I just get the same generic email. I have now forwarded this on to the Australian federal police and scary much and also to my bank who will be ensuring that I get my money back. Please do not go through what I am and many many many others have gone through as he seen here on this review page do not buy from this company and make sureDo you always check the reviews before you buy anything on the Internet. Lesson learned by me

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Pam M.
Pam M.Metropolitan Adelaide, SA

Do not waste your money total scam

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Like every one else thought this was an australian company. Pay pal should not be able to deal with this scam and it is a total scam.Ivy keeps saying it's coming but after 2 month's you know it's never going to turn up. Like everyone else I have been conned. I will never use pay pal again and report this as a fraudulent company.

Nick
NickSouthwest, VIC

Postage over 7 weeks, scam company

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Website advises 10 business days shipping. Does not advise stock is not in aus and comes from china.

7 weeks later no delivery and i am going through my credit catd company for a charge back.

No notice on delays due to Covid.

I doubt i will ever receive goods.

Total scam.

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Meredith Lane
Meredith LaneAU
  • 3 reviews

Still waiting

published

I ordered this product 6 weeks ago. The website says delivery in 4 days!! Everything about their site suggests it’s Australian (.au) but actually Chinese. Don’t waste your money! Ivy does respond to emails but only with excuses

display name
display nameVictoria

Product doesn't do what its designed to do- glow in dark stickers that don't glow or stick

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Munch
MunchVictoria
  • 2 reviews

SCAM!

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This is a fraudulent company. Have not received products that i ordered, given a false tracking number & 2 Payments have been taken from the credit card, one from "Happywallz" another from "Huazhuoxian Eb" both with the same merchant ID. I suggest anyone who has purchased from this company to check their bank statements, contact their bank for a refund and report them via the following: https://www.scamwatch.gov.au

  • Verified

Scam scam scam

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Scam. Ordered in late Feb. It’s the end of May and I have not received my package. They said 5-7 days, clearly it’s been well over that. They mislead you into looking like they’re from the city you live in (my case, Toronto) but they ship from China. No where on the site states that it will be coming from China. AVOID this site at all cost! I’ve been emailing back and fourth with “[name removed]” requesting a refund. Will dispute with PayPal.
So unfair! I offered to accept a 50% refund however they declined. They said they could offer a less, partial discount when the package arrives..(IF EVER???).. Hopefully I could get my money back. So disappointing.

Stay Away..Seems to be Australian company but not

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I placed an order almost 6 weeks back and still havent received it.
Neither on their website or while placing the order, it was mentioned of this shipping delay and country of origin as China. Wouldn't have ordered had I known it before.

When asked for an update, was told to wait for a few more days as the order has been shipped. Really frustrating.

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If you want to receive email replies months after your order repeatedly saying "can you wait a little longer" sure

published

The site was misleading to look like an Australian site, 3-5 days shopping estimate. Great I thought. This was almost 6 weeks ago, any email replies when I have followed up even if I have asked for my money back have been the same "thank you for your patience, can you wait a little longer" "the product was shipped and should be there in another few weeks."
Even when I said i want a refund, she thanked me for my patience. I have put in a dispute with PayPal thank god I used a guest account to pay through paypal. Do not bother.

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Avoid this company

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First of all I placed an order because the address was from Toronto. Then when I asked for an ETA of my delivery I was given a tracking number from China ( ??? ), which has no updates in more then 2 weeks.
I asked for a full refund and I am hoping to get all my money back. What a scam!

Emma
EmmaSydney Surrounds, NSW
  • 2 reviews
  • Verified

Do not order from here!

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Can’t give 0 stars so I gave 1....
I ordered and didn’t receive my items until 6 weeks later.
And when I tried to apply them they just fell off the wall and wouldn’t stick.
I requested a refund, and they only gave me a partial refund cause they decided to charge me postage even though I got free postage for spending over $40.
Currently in a email conversation with “[name removed]” to get the rest of my owed money.
Disgusting customer service.
Will be reporting to ACCC if they refuse to give me my money back.

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  • Verified

Fraudulent company

published

Do no order anything from this company. They are based out of China and I had to report them to my bank. My order confirmation says 5-8 business days. I have waited almost 3 months and still no product. I emailed back and forth with "Ivy" whose only response is "can you wait a little longer?". They provided me with a tracking number that was fake. Horrible company. Avoid at all costs.

Evana
EvanaSydney, NSW
  • 2 reviews

Avoid. Avoid. Avoid.

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Company is run out of China. Their shipping timeframe of 5-7 days is pure fantasy. Reality is they didn’t ship the items until 15 days after I ordered. Won’t advise you of any delays. Back and forth with “Ivy” like everyone else who just keeps repeating “wait a little longer” product finally turns up after FIFTY DAYS. An absolute joke of a company.

Not an Australian product as advertised

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I ordered some wall decals for a babies nursery and have had to follow up as others who have left a review. I was given a tracking number with no other information and in following up today was told by Ivy that it’s being shipped from China. It’s been about 5 weeks since I ordered them. It makes sense now given Coronavirus and the delays on shipping, however I thought I was purchasing an Australian product. Doesn’t sound like they will make it any time soon!

What a joke! Don't order from them!

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  • Verified

Awful company do not order from here

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Flo
FloSouth East Queensland, QLD
  • 3 reviews

False advertisement

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I ordered my items on the 18th of Feb, the lady named Ivy said they will be posted asap. I emailed her 2 days ago and she responded that they are on break due to corona virus. She said staff are printing the items now. I dont know when i will recieve my items but it was a false advertisement saying postage within 5 to 10 days.
I am very disapointed with the service.

Watson
WatsonSydney, NSW
  • 2 reviews

Poor customer service and not Australian company

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Mrsferg
MrsfergGreater Melbourne (Metropolitan), VIC
  • 4 reviews
  • 1 like

Don't do it

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I ordered on the 2nd of Feb, had to contact them on the 13th to see where my order was as I hadn't received any info and was told they were on holidays and would be back in 1-2 weeks. 2 weeks later and still nothing. I have asked for my money back (27th Feb) and asked when it would be back in my account and haven't heard from them.

  • Verified

Terrible.

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They are on a “break” for a week. See pic below. What the heck? They should advertise that then. Terrible service... and after reading other reviews they will prob never send my item.

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James
James
  • 2 reviews
  • 1 like

Did not deliver perfect product but communicated issues clearly.

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I had a print made for a significant event. However there was a small issue with the writing. Seller showed concern about the issue and was happy to partially refund the cost for me to rectify. Although I am not completely happy with the mistake, the product was nicely made and came safely wrapped. I would also like to commend Ivy's (designer) communication was great. I would be happy to give them another go.

  • Verified

SCAM!!!!

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Do not order from this site - I have waited months, sent numerous emails and still haven't receied items - have received emails telling me to give it more time - it's been 6 months !!! DO NOT BUY FROM THIS SELLER

will never order here again

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i placed my order in january,i still have not recieved my sons stickers,i emailed them multiple times they finally replied with ''sorry rebecca we are currently on holiday we will make your stickers when we get back on the 10th of feb and will ship to you asap'' still i have no stickers and they sent an email today saying ''we are unable to get into our office because of the corona virus we are sorry.......

Carissa J.
Carissa J.Greater Melbourne (Metropolitan), VIC

Average

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I ordered 3 decals. Took longer than advertised to come. 2 of them look great and stayed on. The most expensive fell off in 1 day they said they would send out a replacement 3 months ago. and now no one will contact me back after multiple emails. All I want now is my money back.

Page 4 of 9

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