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Why is this Company not stopped!
Not an Australian Company! I have been threatened,lied too,overpriced (product not packaged) etc
Why is this company allowed to exist?
Do not buy from them!
I ordered from HappyWallzAu thinking that it was coming from within Australia, only to find out after several ignored emails that the product was coming from China and asked to wait with more patience. I’ve been waiting months now with still no product delivered. Should have read the reviews.
Fraudulent domain name
Wish there was as one type of verification process for “.au” sites. Same as everyone else lies about location, shipping times, processing times etc. complete scam site once again thank goodness for PayPal!!
Shocker, What Do Not Deal With These Scammers
I'm not sure what the product is like but the communication is awful, I ordered 6 weeks ago and sent numerous emails and absolutely no response, have asked for a refund no response.
DO NOT PURCHASE!
Never again will I buy from this company. A fraudulent company who is extremely rude to deal with. My stickers have arrived, they are not good quality, peeling off the wall. The name sticker has my sons name spelt wrong ( I have checked that it was spelt correctly on the order) but the company is just saying that I have put it on the wall wrong! His name is [Name Remove].
So rude to deal with.
Do not purchase from the company
Product never arrived
Scam alert. Company pretends to be Australian. Takes your money and product never arrives. Emailed multiple times and advised that order not left China - 7 weeks after ordering.
I wish I read these reviews before ordering with this company. I to was under the belief that it is an Australian company but am still waiting for my wall art to leave Shanghai. They were quick to take my money but unfortunately I have not received my order and have had no communication as to when/if I will receive it.
8 weeks and haven't received anything
Looks like it is from Australia and promises 5-7 days. I have been waiting 8 weeks now. Received tracking details from China. Have asked for a refund and have been told to keep waiting. Don't do it!!!!!
Avoid like the plague
45 days since I ordered and nothing has arrived.
Have contacted them several times and have now asked for a refund, which they have refused. They present as an Australian business and promise delivery in 8-10 days. Stickers are sent from China.
Ordered wall decals on 9th July for my new clinic!! (yes! I am a small business owner).
No communication that they received the order, and no dispatch information. Emailed them yesterday, 26th July, to ask where the order is, they say it is on it's way, but I am doubtful, given these reviews here and the rude tone of the emails sent when I enquired.
I too believed this company to be in Australia, (should have done my research).
Happy Wallz, if you see this message, please know that if I do not see that this order has left Shanghai ...in the next 24 hours I will be making a dispute to PAYPAL. You sent a tracking number, but I don't even think that the courier company is real!..... probably a fake website too! DISGRACEFUL If I ever receive my order, I will be very happy to update this review!!
Dishonest and deceitful
"Wall Stickers Australia" are sent from China.
They are NEVER arriving within the "usual delivery times" given on the website.
At the moment you're looking at about 8 weeks.
"Customer service" takes a 48-72 hours to answer enquiries and will avoid giving definitive answers to buy time.
Sticker instructions are in Chinese. If you order something large make sure you dedicate a few days to "assemble" the sticker. They break them down into many smaller parts that require precision alignment or it will look like rubbish.
The stickers are poor qualit...
Do not order from them
The information on their webpage about delivery is FALSE and MISLEADING. They are based in China not Australian.
My order took 5 weeks to arrive. You don’t get a tracking number or even get notification that your order has been dispatched. I tried to communicate directly with them, but it was too hard. Lucky enough I paid via PayPal so I lodged a complaint through them and miraculously the communication improved and then I got tracking details. Will never purchase from these guys again.
Not Australian based
Gives you the impression company is based in Australia. They don't tell you products get shipped from China. I would have just ordered off ebay had I known. Been waiting a month and still no sign of my order. Don't order from here, there are other sticker companies to choose from that are actually based in Australia.
Do not order!
4 weeks waiting for stickers! To make it worse, they are not Australian as advertised. Stay far away this company. They do not reply to emails either
I placed this order over a month ago. While the website leads you to believe this is an Australian based company and therefore the stipulated delivery time of 3-5 business days seems likely; it turns out the products ship from Shanghai.
Each time I have written to enquire they have quickly replied, but it does not change that I have ordered and paid for a product that said it would take 3-5 days, and a month later (and after demanding a tracking code), I see that it hasnt left the country yet.
Questions & Answers
Hello everyone, I'm dismayed to find that I've most likely been scammed. After my last bad experience ordering from China I had decided not to buy anything from Chinese sites and thought that I had made sure this was an Australian site. Caught again for over $150. My question is, what site did people purchase wall stickers from that was actually legitimate? Thank you everyone.
Hi Happy Wallz,
I have just emailed you, but realized that I probably should have contacted you via your page.
I was inquiring as to the estimated date of arrival of my wall mural ordered earlier this month.
I cannot find an email from you with this information.
Get an answer from our members and Happywallz representatives
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