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Happywallz

Happywallz (page 4 of 6)

2.5 from 209 reviews · View Statistics
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Reviews

  • Product Quality
    1.2 (47)
  • Return Claim MadeYes (13) · No (65)
  • Shipping
    1.0 (56)
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Not an Australian product as advertised

published

I ordered some wall decals for a babies nursery and have had to follow up as others who have left a review. I was given a tracking number with no other information and in following up today was told by Ivy that it’s being shipped from China. It’s been about 5 weeks since I ordered them. It makes sense now given Coronavirus and the delays on shipping, however I thought I was purchasing an Australian product. Doesn’t sound like they will make it any time soon!

What a joke! Don't order from them!

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Awful company do not order from here

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Flo
FloSouth East Queensland, QLD
  • 3 reviews

False advertisement

published

I ordered my items on the 18th of Feb, the lady named Ivy said they will be posted asap. I emailed her 2 days ago and she responded that they are on break due to corona virus. She said staff are printing the items now. I dont know when i will recieve my items but it was a false advertisement saying postage within 5 to 10 days.
I am very disapointed with the service.

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Watson
WatsonSydney, NSW
  • 2 reviews

Poor customer service and not Australian company

published
Mrsferg
MrsfergGreater Melbourne (Metropolitan), VIC
  • 4 reviews
  • 1 like

Don't do it

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I ordered on the 2nd of Feb, had to contact them on the 13th to see where my order was as I hadn't received any info and was told they were on holidays and would be back in 1-2 weeks. 2 weeks later and still nothing. I have asked for my money back (27th Feb) and asked when it would be back in my account and haven't heard from them.

  • Verified

Terrible.

published

They are on a “break” for a week. See pic below. What the heck? They should advertise that then. Terrible service... and after reading other reviews they will prob never send my item.

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SCAM!!!!

published

Do not order from this site - I have waited months, sent numerous emails and still haven't receied items - have received emails telling me to give it more time - it's been 6 months !!! DO NOT BUY FROM THIS SELLER

will never order here again

published

i placed my order in january,i still have not recieved my sons stickers,i emailed them multiple times they finally replied with ''sorry rebecca we are currently on holiday we will make your stickers when we get back on the 10th of feb and will ship to you asap'' still i have no stickers and they sent an email today saying ''we are unable to get into our office because of the corona virus we are sorry.......

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Carissa J.
Carissa J.Greater Melbourne (Metropolitan), VIC

Average

published

I ordered 3 decals. Took longer than advertised to come. 2 of them look great and stayed on. The most expensive fell off in 1 day they said they would send out a replacement 3 months ago. and now no one will contact me back after multiple emails. All I want now is my money back.

Not located in Australia, slow service and poor quality

published

Ordered these is it’s listed as an Australian site.
Not sent within the 3 days advised.
When chased up a full week out later, was given tracking from China.
Quality was not in line with that advertised
I would avoid at all costs

Update..item never arrived. No option for returns despite their being a link online. The link takes you nowhere with no option to lodge a return

Wheres my order

published

Really disappointing, I ordered my stickers on the 30th October and still haven't received anything. My baby is due any day and wanted the nursery set up. Now I have blank walls. Will not recommend this company to anyone.

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ladyj
ladyj
  • 49 reviews
  • 19 likes

This company appears to be a fraud

published

I have ordered over 3 weeks ago and queried my order - nothing! I have paid and have had no further contact. This company "appears" to be Australian but has misrepresented itself and is actually based in China. I'm about to contact the ACCC.

shelley gayle
shelley gayleSouth East Queensland, QLD

Waiting forever

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I was under the impression it was Aussie company and wanted item in 7 - 10 days (as advertised) but came from China 25 days later!!!! I would have waited if I was advised of length of time. My emails were answered but no time was given. Tracking number wasn't helpful.

Liam Gibson
Liam GibsonSouth East Queensland, QLD
  • 2 reviews
  • 3 likes

Still waiting for the items to be delivered from China

published

Although the website comes across as Australian with .com.au the products are from China. Disappointed as I would have just chose a cheaper decal on eBay. I would be amazed if any purchase would arrive within the standard 5-8 days. I have been waiting for 20 days and all responses just say it is on its way. If you want a decal within 2 weeks then shop elsewhere

Fake advertising

published

I have been waiting 20 days and still hasn't arrived. Their ad says it takes 4-8 days to deliver. I would not have bought from them if I had known it was being shipped from overseas. It pretends to be Sydney based.

Benno
BennoMetropolitan Adelaide, SA

Shipping is ridiculous!

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This company advertise 5 - 8 business days for shipping, it has now been 16 business days and still have not recieved my stickers. Posted from China, not Australia!
Company dont seem to care; they just state... wait a few more days

Frith
Frith
  • 2 reviews
  • 1 like

Shipped from China and takes forever

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Despite trying to pass themselves off as an Australian company, these guys are based in China and postage takes over 6 weeks. Do not bother buying if you need anything in the 5-8 days they advertise.

Not an Australian company

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Despite having a .com.au web address and Sydney based address displayed on their website, the products ship from China. Shipping time is excessive and no shipping notification was sent out.

MESR
MESRSouth East Queensland, QLD

Stay Away From This Company Happywallz

published

DO not buy any wall art from this company! I bought $100 worth of wall stickers for my babies room and none of them stuck to our clean freshly painted matt walls. None of them stuck! They are a con job so stay away. They do not have a findable ABN - they do not have a phone number!!!! Stay away!!!!

Anna Jackman
Anna JackmanMetropolitan Adelaide, SA

Dont be in a hurry, this company is not in Sydney

published

Dont be in a hurry, this company is not in Sydney they are in China and I have now been waiting 4 weeks for items to be delivered and all they keep telling me is they are on their way. Well they are NOT

Ryan .T
Ryan .TSouth East Queensland, QLD
  • 3 reviews
  • 3 likes

Chinese product, complicated and does not look like product promoted on site.

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Ann
AnnSydney, NSW
  • 4 reviews
  • 3 likes

Stickers look nothing like colour ordered and come from China even though website appears to be Australian

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I ordered stickers and they are not the colour ordered. After waiting weeks, because despite appearing as an Australian website, the product actually comes from China, the stickers are useless to me. Order with caution. I won’t be ordering again.

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This company is a fraud

published

I ordered from their website "Happy Decal". The website lists Mashpee MA, as their location.
They are in China. I stated time constraints at the origin of my order and referenced the MA address. They NEVER said they were shipping from CHINA. THey use an AU PayPal account but the whole operation is based in China. They are a complete fraud.
[name removed] only responds in the middle of the night US time as she is in China. Do not order this product. "Company" is fraudulent. Check out the website. Pretends to be US based. They won't refund my money. Express shipping 3/4 days?!? not from China EVER!

Tessa L
Tessa LPerth, WA

Great customer support but poor quality

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Was really excited for the product to arrive and purchased express shipping in the hopes to have it up at school before the children returned. Unfortunately it took over 4 weeks to get to me. Ivy in customer support was great and I was offered a refund for the express shipping. Unfortunately when it came it didn't stick to the wall so I have had to use sticky tape to tape it up so that it doesn't keep falling down.

Page 4 of 6

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