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I had a good expirience
We ordered a few Wall Art items... Yes it took much longer to arrive due to the Virus, but Communication between the Company was excellent.
Everything was nicely packed. Item looks great on the Wall.
I had a good expirience
I ordered two wall stickers. After 25 days still no stickers. I messaged them every week and got no reply until I put Paypal in touch with them. The first one came and the second one was on hold yet I had paid for it so I asked for a refund. They wanted me to cancel the resolution with paypal to get my refund. I did but I phoned paypal direct and they told me not to do that in future but this time you did the right thing by telling the seller that you had informed paypal as to their attitude. Its NOT an Australian company. Its from Shanghai and I wont be ordering anymore.
Did get a refund
Product didn’t arrive but did receive a refund so very happy to have my money back for something that was never received
Great product, delivery from overseas
I have ordered twice from here. Once in Oct 2019 and more recently in Feb 2021. The orders are customized and shipped from China, so will face transport delays, particularly with the ongoing pandemic. Took average of 4 - 5 weeks both times, so need to factor this time when placing order. Great quality for the price paid and my girls have been happy both times. Customer service may be slow to respond but have provided tracking both times and apologized for delays.
Good product, poor communication & shipping
The product comes at a great price. The quality is very good. The major problems are with shipping and communication. Despite having a .com.au domain, this is clearly not an Australian operation. Standard shipping quotes 5-7 business days. Mine took 6 weeks. Additionally, I tried to communicate via both facebook messenger and the website's contact form. I received no response from either. The only way I received a response was through PayPal's resolution centre.
Cannot be more happier!!!
Perfect product...Was very easy to install... Delivery in just 2 weeks time and no issues with any of the 5 items placed.
Would definitely recommend and if required, order again.
Thanks HappyWallz Team
Exactly as I ordered Banksy and Dr Suess looks great easy to apply will recommend
Ordered 2 items before Christmas there was a delay but Winnie really helped me trough the current difficult transportation current issues Thanks would recommend
Not as bad as everyone makes out
Ordered on 22/09/20 and got a confirmation email of order and payment within an hour. Then read all the reviews how bad it was and no confirmation emails and two month delivery time so I wasn’t holding my breathe. Order arrived today 07/10/20 and yes it came from China but we have also had a public holiday in Australia as well so overall very happy with 2 week time. Product is good for price your not going to get too notch vinyl at this price point from anyone.
Same as shown on the website! really happy
my order arrived within 10 business days and parcel was so nicely packed in a roll. I ordered two separate decals for my kids room and both appeared to be good quality. Smoothly went to the walls! instructions were easy to follow and cant go wrong while putting up on the wall.
Ordered a name decal and it came within two weeks. Putting it up was very easy and it looks great! Couldn’t fault it - I will definitely be buying more in the future!
Ordered decals for my daughters birthday, they arrived in about two weeks!
Look absolutely fantastic! One has started to peel, but have already
Spoken with them via email and have a beautiful replacement coming!
Could not recommend them enough, their quality of service is fantastic.
Will definitely be ordering from here in the future.
Looks beautiful love it! Exactly as described.
Looks great, quality is great, postage took a while but that was Australia post not the company. Communication was fantastic. Would highly recommend this company. Couldn’t have asked for a better piece of art!
Absolutely loved the product which was sent with simple with descriptive instructions. It’s brought a lot of joy to our kitchen...couldn’t fault the prompt and friendly follow up on emails regarding a slight delay in delivery, will be ordering again from this company.
Bad payment gateway
Apart from the fact that you have to enter your full details twice on checkout, the payment gateway (Paypal) wasn't accepting my payment details. I contacted them to see if I could complete the purchase any other way, their answer: tough luck.
Better than I expected
I was reluctant to order due to bad reviews but this company was alot cheaper compared to others so I thought it was worth the risk. The decal is exactly what I ordered, it came in two weeks which I was really surprised with due to the global situation right now and it was easier to put up than I thought. Although this company doesn't have phone number, I found their email responses to be prompt and helpful. Pleasantly surprised and really happy with the result!
Questions & Answers
Hello everyone, I'm dismayed to find that I've most likely been scammed. After my last bad experience ordering from China I had decided not to buy anything from Chinese sites and thought that I had made sure this was an Australian site. Caught again for over $150. My question is, what site did people purchase wall stickers from that was actually legitimate? Thank you everyone.
Hi Happy Wallz,
I have just emailed you, but realized that I probably should have contacted you via your page.
I was inquiring as to the estimated date of arrival of my wall mural ordered earlier this month.
I cannot find an email from you with this information.
Get an answer from our members and Happywallz representatives
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