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SCAM SCAM SCAM
I have waited over 3 months for my delivery I have emailed them with no response! Have asked for updates have asked for refund and NOTHING.
Do not buy from these people ever. Order never received. Requested refund and was told to wait after initially being ignored. Product was coming from Shanghai yet company never tells you it’s coming from China. Not recommended
SCAM -CHINA BASED COMPANY POSING AS US COMPANY
Do not order from this company. This company is based in China using a US mailing address to deceive you. Sharon is rude, and non communitive. She emailed a tracking number two weeks ago that tells me NOTHING other than the product is in China. I have no idea if it left China no information. I am contacting the BBB and reporting this company and I am contacting my credit card company. Buyer beware of these China based stores now advertising as US based.
The worst, do not order from these people!
I wish I had read these reviews before ordering my item… luckily I paid with PayPal and received a refund for the poor customer service and lies that this company tells. I specifically ordered from this website seeing that it was Australian and then when I contacted the company I found out the item was actually coming from China! Had to ask multiple times for a tracking number and then when finally received noticed the item was still in China… needed this item quickly and so ordered far in advance, but still hasn’t arrived. They just keep saying “you’ll receive it soon”. Don’t order from this company!
OMG - I should have trusted the reviews!!! Disaster!!
I should have trusted the reviews below - complete disaster. Recently painted kids rooms and then ordered $150 worth of prints. Complete disaster - firstly took 4 weeks to arrive, I'm ok with that (however it's clear they're printed in China and sent based on bad English instructions that come with them - ie: not Australia for what it's worth). The sticky layer could not be removed from the actual stickers and ripped and ruined most of them. I've had to rip them off most of the walls and throw them out in the end - can't be bothered asking for ...a refund. And I took my time and spent a nail-biting few hours trying to get them up. Very disappointed. I ordered other stickers from Wall Inspiration that were amazing and easy to put up - so it's not just my skills, these are very badly designed. Very disappointed and so were my little girls.
Still Waiting. Horrible Customer Service
I ordered from themover 3 weeks ago and still haven't received anything. I wrote 3 emails asking for a tracking number before they gave it to me. Just kept saying that I would have my order ina couple days. When I tracked the order, it hadn't even left China. China? If I had known that, I wouldn't have ordered from them. Going to check with Paypal to get a refund. This place is a scam.
This lot need a no star rating - they are terrible!
Bought a large hello sticker, it took ages to arrive from China and is just a collection of letters I have to cut out, make straight and somehow align - it is not the word hello at all. All the other bits they claim to include did not come either. Do not use this crowd, a blunt crayon will be more reliable and accurate. Misleading at best...
No notifications, no delivery
I should have read the comments below before ordering. No notifications of my order, and no delivery, and it's been 19 business days since I placed the order. Thank goodness I paid using PayPal, as they are refunding me.
I orders my stickers in November, still haven’t received them even after several attempts to contact them, there is no duty of customer care, I willI never buy from this company again, and I would advise everyone else to do the same, very misleading and they still offer no refund
Stated ships from Sydney - ships from China. Ordered in November for Christmas, arrived in January. Poor support and unapologetic responses.
Honestly, ignore all the negative reviews on here. Just a bunch of impatient bogans lol! Angry cos their product is from China, newsflash!!! A lot of items are from there!!! Deal with it!!! Not happy it’s from there? Well then start your own company here lol bunch of whingers.
This company was great to deal with as they assisted me with creating a custom decal for my wedding. Easy to deal with via email and the shipping time was reasonable.
Thank you! ⭐️⭐️⭐️⭐️⭐️
Terrible. Do not order.
Ordered 30 Nov. No delivery has been made and attempt to contact has been unanswered. Money taken but no action.
DO NOT ordered.
Ordered this wall decal 3 months ago for my nieces Birthday, she has checked the letter box EVERY day only to be disappointed. The company say delivery in Australia 3 to 7 days.......!!!! They now say it has been shipped, but a month after that email we are still waiting. So disappointing! DO NOT ordered anything from this company!
Placed a large order for decals for childrens bedrooms and playroom over 6 weeks ago.
The tracking number we were given for our order was delivered to an unknown address, not mine!
AusPost have been great but trying to get a reply from happywallz regarding this issue has been fruitless. So many unanswered emails!
Once they have your money it seems they just disappear!
Did not receive the order-6 weeks and still waiting. Don’t waste your time. And not an Australian company
Website states it takes 1-3 business days to send and will receive the order in 5-8 business days. They (allegedly) didn’t ship it until 8 business days after the order was placed, and 6 weeks later I still haven’t received it. Their customer service responses are in very poor English and very unhelpful or apologetic.
Questions & Answers
Why do you not send me what is ordered? Or give a full refund if you stuff it up? Why offer a 10% refund for a useless product you make in a way to save yourself a few cents. Do you treat all your customers badly or just some of them?
Hello everyone, I'm dismayed to find that I've most likely been scammed. After my last bad experience ordering from China I had decided not to buy anything from Chinese sites and thought that I had made sure this was an Australian site. Caught again for over $150. My question is, what site did people purchase wall stickers from that was actually legitimate? Thank you everyone.
Hi Happy Wallz,
I have just emailed you, but realized that I probably should have contacted you via your page.
I was inquiring as to the estimated date of arrival of my wall mural ordered earlier this month.
I cannot find an email from you with this information.
Get an answer from our members and Happywallz representatives
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