Harbour ISP Fibre Questions

carl5y · Fibre

I have been a customer since nbn was installed & have had the same router does it need upgrading & at what cost?

Jenna5y · Fibre

Very sad to be now leaving Harbour after my journey for many years but the new take over has ended up with us customers being hit with penalties. The service has got very bad constant drop outs and very rude customer service especially from above. We recently got a nasty email stating we would be fined for remainder of 3o days and then a second email from a manger Jaekob trying to force us to stay by offering 2 free months what the new company does not understand is your quality has dropped. Your people especially the manager Jakob can't comprehend we have technical issues and two free months isnt going to solve this. I hope someone with power sees this and can train the staff would be sad to see your company forced into administration.

Ron7y · Fibre

Does anyone have an experience about their service in Courallie Avenue Homebush West. Its an OpenNetworks area unfortunately and NBN will never be rolled out here. Needless to say, not having a good experience with current provider.

Harbour ISP DM 7y

Hi Ron, Please call 1300 366 169 and speak to one of our lovely sales team members, They will be happy to answer any questions you have regarding a connection to your address. Thank you, Harbour ISP

Ron 7y

Thanks Team, given the area, whats the average speed you reckon during the evening. I'm after an 50mbps connection.

Harbour ISP DM 7y

Hi Ron, Our Open Networks 50/20 typical evening speed is around 42.2 mbps. Actual throughput speeds may be slower and could vary due to many factors including type/source of content being downloaded, hardware and software configuration, the number of users simultaneously using the network and performance of interconnecting infrastructure not operated by Harbour ISP. Thank you

See all Harbour ISP questions