Please be extra cautious when you Rent from Carlingford Harcourts
I had a pathetic situation with them and they didn't have a minimum respect when a customer is talking and they say what they want and they disconnect the phone. They don't even understand the emergency situation and I would say they damn care about maintenance stuff, so please think twice before you rent with Carlingford Harcourts.
Beware Of Renting From Harcourts Caloundra
I have found Harcourts Caloundra and its owner, to be incapable of ascertaining correct facts regarding a complaint made to them.
It started by the business manager being provided with a message on her mobile which requested further details and inspection, regarding a property rental in Caloundra, which as it turns out is owned by the business owner.
The manager was also requested for this information via her online form facility.
Neither of the two contacts were responded to, and consequently I made a 1 star review on Google Reviews ...of Harcourts Caloundra for others to be aware of this bad business practise that I had encountered. The Business owner responded to my review by essentially saying that no mobile message had been received and no online form inquiry had been received, and requested that I provide proof of the mobile and website contacts.
Alphie Wong: Great agent, great result
We downsized our house, and we choose Alphie from a list of agents.
We were not disappointed. Alphie is caring, extremely dedicated. She has an extensive pool of buyers, particularly the Asian market.
She does everything possible to get a great result. Very happy, more than happy to recommend.
Excellent agent. Great result. Very happy !
I would like to recommend Alphie Wong of Harcourts Rowville for selling your home.
She has the knowledge of the market, experience with dealing with foreign buyers.
She gave me an honest evaluation of my home, which sold for much higher than I expected.
What a great outcome.
Thank you Alphie, for all your hard work. Nothing was to much trouble.
Stay Away From Harcourts Mandurah
Harcourts where managing our property for 3 years and let the tenet smoke inside the BRAND NEW house the whole time. Every rent inspection report and phone call we were told it’s great and the house is immaculate. We lived 1500km away and when we finally moved back into our home and we picked our keys the property manager told us how wonderful the house was and we will be please to see it.
So when we opened front door and the house stank like an ashtray we were upset to say the least. And the house wasn’t cleaned properly, dog hair tuffs in th...
Honest, Reliable, Knowledgable Professional Experience
Jim Kapotis from Harcourts Thomastown Rata and Co is an agent worth recommending and dealing with while we sold our home. He made us feel comfortable and was full of knowledge and lots of help throughout the process of selling our home. Jim gave us lots of feedback after each open so we knew all up to date information about how were going. Jim always did what he said he was going to do and look after OUR best interest in the sell of our home. We have happily SOLD with the PRICE that we were happy with and are about to embark on our next journey.... Jim has even extended his service even after the sale of our home. Thank you so much for the honest and reliable, professional service you provided. Jim kapotis is an agent worth contacting to receive and all round service experience.
Harcourts Vermont South
STAY AWAY!! Terrible agency, terrible agents in particular [name removed] & [name removed].
Unprofessional & lack people skills. I cannot stress enough you do not want to leave your most valuable possession, your property in their hands. They were discriminative & displayed dodgy tactics. [name removed] was very deceitful & manipulative & upon relaying this behavior to the owner [name removed] he dismissed it & these agents are still working at this company. Shame on Harcourts. Vermont South, disgusting agency that does not belong in such a beautiful suburb as Vermont South. They are bad energy & bad news. Go elsewhere, there are plenty of great & reputable agencies in the area.
A property manager that actually cares!
I have rented for a number of years and have never had an property manager that has been as helpful or responsive as Carli at the Thomastown office. I would gladly recommend this office to any friends or family looking for an agent based on the service I have received from Carli. What an assest for a business to have!
- Verified customer
Less than one star would be more appropriate
Had the worse experience with Harcourts Gumdale and their staff. Inexperienced beyond belief, the property manager Gabby Dowd who signed us out had a different interpretation of the damages listed on the entry report and has withheld bond money for damages listed from the previous tenant without telling us the amounts or forwarding the accounts for repairs. Fairly confident there are laws that need to be followed and you cannot charge anyone an amount without informing what the charges are.
They are selling the house we were renting and all o...ur neighbors can hear during all the open houses is the agent inside the house swearing and abusive language the entire time he is there. Professional???? We have been charged damages on a property that was already damaged when we moved in. Having some young upstart stand there and call me a liar without doing her due diligence. I run and own a very successful business and would not get away with treating any of my clients like these people do. So if you enjoy being treated like a second class citizen, being called a liar and like watching your dying father and blue care are there get treated like crap while their agents visit the property then these are the guys for you.
Thank you Beth
I would like to thank Beth from the Cranbourne office for all her help. When my partner was unable to meet at an inspection Beth arrange for an inspection out of the normal hours. We are extremely happy with the service we received from Beth.
Alan and Debbie
S.A. Agent ignores genuine buyers making first enquiries
Nigel C. of Harcourts, in the Fleurieu Peninsula/ McLaren Vale area office has many properties listed on the internet for sale. As a buyer from interstate, I rely on the internet and email to make initial contact with real estate agents regarding properties that might be worth a look. Firstly, so many properties for sale in SA say "contact agent" instead of listing a price, or even a buyer range/ guide. It is very frustrating! I have emailed Nigel C of the Harcourts McLaren Vale office on several occasions and he never replies. I ended up ringi...ng him (several messages later) and the property that I was enquiring about had only just been passed to Harcourts. The price was going up from where it was previously listed by about 30%, so I forgot about it. Then, I saw other places listed with him, for expressions of interest by a certain date. Made email enquiries, which were ignored. (I cannot call endlessly from work!) The EOI dates passed and websites not updated, so I emailed again. Weeks later, still ignored. Nigel, you obviously have more buyers than you need. A one sentence reply would have been enough to answer my emails. Not good enough!
Disappointed with Property Management
Initially experienced good service but when one of our tenants gave notice, Harcourts Berwick were unable to find a new tenant for 5 weeks in fact they said no one even inquired or attended the open houses for the 5 weeks. Initially we had the Xmas holiday period and I took that into account however it got to February and still no results. Tenants moved out and no rent for 2 weeks. I did my own research and found that properties were moving in the area during this period. I rang to discuss my concerns and found that the office was short staffed...in the property management area and no one was there on this Monday. I suspect this had occurred more than once and believe that inquiries may have come in but may not have been addressed quickly enough and prospective tenants moved on. I got a new property manager and they had the property let within 6 days of taking it over, they explained they had not experienced any quieter than usual period during January and February and had let 6 properties the week we joined them. I have now moved all my properties to the other manager. I feel the ongoing management of the properties was acceptable but was very concerned that without enough staff to manage all the properties it may result in mistakes, short cuts and unhappy tenants. I think it's very important to have enough staff to manage the properties and for the well being of staff.
Terrible Property Managers
Don't use this company if you want to protect your property. They side with the tenants, and the contract you sign with Harcourts changes at their whim. No Integrity! They also have a large turnaround of staff so you have to keep repeating instructions specific to your property even though those instructions should be on file. No worth the money to engage.
- Verified customer
I will never deal with Harcourts ever again
It all has to do with me buying this house last year.
I said to the real estate lady that I wanted to buy this house, but she said another person put in a bid the day before & I would have to put in a bid; which I did.
All because of this lady in Tullah who was not happy I was bidding on this house in town, her friend wanted that house and [name removed] made my life difficult.
Taking days to reply to emails. She even suggested I reconsider buying in this town, all because I asked how the water was.
After I won the house I asked for the keys t...
Harcourts Keilor East
Vendors beware of Basil at Harcourts Keilor East. Charges through the nose on advertising fees and then after your property passes in at auction, completely ignores your property and puts it in the too hard basket.
This downturn in the property market really shows who the good and bad estate agents are.
Supposedly had an offer for my home, but never saw it in writing. Only to find out today that the supposed prospective buyer bought another property, which was smaller, for $40k more, when we were told that the buyer wouldnt budge on the offer....Told not to do an open inspection as his offsider was having Saturday off! Also, on another open inspection, there were no flags or signs to promote the property around the area. Saw Basil two, three times max after the property passed in at auction. Then to top it off, would not even compromise on adjusting the over the top advertising fees. Do not waste your time with this "real estate agent".
Stay Away From Harcourts Broadwater If You Are Renting
Recently Harcourts Broadwater has been giving Notice to Vacate premises to tenants in properties, with cheaper rent, that they manage. They tell the tenants that the property is for sale or owner wants to renovate. But it is a lie. They want you to move out so they can increase the rent to a ridiculous amount the moment the tenant moves out. They will keep increasing rent every time the lease is due for renewal. Some of the properties have major issues and they do not want to do any maintenance and will keep increasing the rent regardless. In s...ome properties, where they say it has been renovated, the property still has original water damaged cabinetry. The renovation was DIY repair job by the owners. A paint job, lick of paint, may be new carpet and everything else not fixed at all. Even their sales properties are overpriced. Contact from sales staff is very slow. If you ask questions, they avoid the question altogether. Their sales tactics seem very shifty compared to other real estate agencies. Overall, my experience with Harcourts Broadwater is not good. I would advise not to deal with them. Best to use other real estate agents. Money comes first with Harcourts Broadwater. You will regret dealing with them. Best to stay away.
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