Good range of products - check the returns policy
I returned item of clothing and was provided a store credit - unfortunately I lost the email advising about the store credit. I recently logged into my account and saw the credit had expired a month ago so I contacted HTF to ask about the expiry of the credit. I was advised no it could not be used - however, they reconsidered my situation and allowed the credit to be used. Be advised that if you do return a product, you will likely be provided a store credit and not a refund - credits are to be used within 12 months - make a note in your diary so you do not lose the credit
Questions & Answers
How do I get hold of this company? I have ordered something and have not received a confirmation.
I ordered a gum leaf board not so long ago. I would like to order another one large this time. I was wondering if the following could be engraved.
Jess & Marcel 16/11/19
It is a wedding present for my daughter from her old Labrador Ben!
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