- Verified customer
Just Brilliant Work ,Friendly staff, Great Price and Good Workmanship
I called Harley Plumbing for a quotation in the morning, send them a few site photos and received a written quotation in 30 minutes. Matt arrived shortly after lunch with the new Rheem Stellar 330 hot water heater and everything was done quickly, no mess and minimal disruption.
EXCELLENT SERVICE FROM START TO FINISH
We have had a very positive experience with Harley Plumbing. Ray, Nick and Matt arrived on time and worked swiftly, and as a team, to replace our water pipes. We found them to be very friendly, polite and courteous. They completed the job by lunch time and left the place tidy. It was a pleasure to use the services of Harley Plumbing and highly recommend them. Also, thanks to Ryan for promptly organising the job.
Sunday morning no hot water
Hopped in the shower on Sunday morning to find no hot water. Inspection found a burst tank with a major leak. Rang Harley plumbing who had someone here within 30 minutes and a new tank with hot water restored an hour later. Friendly efficient service and we get our Sunday back. Thank you!
After some initial hic ups regarding exactly what part of my blocked stormwater pipe had been quoted for, the two plumbers on the job did an awesome job. They found and removed a massive 5 metre long x 100 mm thick wad of tree roots. They cleared and even took away all of the rubbish too.
I would definitely use them again, but I would recommend asking for a thorough quote so there are no surprises. 9 out of 10 for service for the lads who actually do the work. Thanks boys.
Evaporative Cooling Problem
My evaporative cooler stopped working on a Friday before a long weekend, managed to speak with Ryan on a Saturday morning who gave me a couple of tips to try. When the busy reopened of Tuesday morning Ryan rang me at 9am and had a qualified cooling technician on route to me. By 10:30 fault was found and repaired and the unit was cleaning and serviced and completely operational by 11am. Am so thankful to the team at Harley Plumbing for there professionalism and honestly.
I had spoken with several other Cooling Technician over the weekend was...either spoken down to for ringing their emergency number on a weekend or quoted $500+ for a service call +parts +getting billed every 15min after the 1st 30mins. Great Job Ryan and the Team, will definetly call on them again when its time to upgrade.
- Verified customer
Hot Water Unit - Aquamax G390SS - Great Job!
The lads at Harley Plumbing have done a fantastic job replacing our hot water unit. Our old unit failed suddenly on a Sunday evening (as they do) and the boys arrived the following morning as promised with a new unit and had it installed in less than 3 hours. Their website was one of only very few that lists pricing to supply & install the top performers which enabled me to select the best unit for our needs.
The installation was neat and left clean, I was given a copy of the manual, a run down on how to light and adjust the mixing valve and the installation docs were emailed to me the same day.
Overall I am very happy with their work and customer service. Well done guys - excellent job!
Perfect from start to finish
From the first contact (via phone) to the final contact (via email) - everything was handled in a friendly, experienced and professional manner. I got the product I wanted (Aquamax) installed on a time and day that suited me, and for a price that was competitive too. The installation went smoothly and afterwards you would never have even known that a major appliance replacement had even occurred (everything looked neat and tidy). Also, even though I was a little outside their preferred service area - they were more than happy to oblige.
I will definitely use Harley Plumbing again - and encourage others to consider them too.
- Verified customer
AquaMax Hot Water Service Replacement
Adrian did a fantastic job of replacing our leaking AquaMax 390 gas hot water service in a timely manner and thoroughly cleaned up after work was completed. The office staff were friendly and courteous in organising the replacement and followup. I am pleased to recommend this company to others.
The stress of a burst hot water service was not a great start to the day. One phone call to Harley plumbing and no more stress. I new straight away I was in good hands. Great advice and also a great price on the new hot water service. The unit was delivered that afternoon so the guys could fit it early the next morning. The plumber arrived on time the next day and fitted our new hot water service - and did a fantastic job. Great communication from the office and polite and professional tradesman. I highly recommend Harley plumbing. Thank you
After our 18 year old ducted heater failed, we decided to replace it with a new unit. Highly recommend this company. They are efficient, prompt, courteous, and go out of their way to help you. Many other businesses out there would benefit from the excellent business practices this company offers.
Very helpful and kind
I had Caine and Tim from Harley plumbing come and unblock my drain with a jet machine last week, I have never experienced such great honest down to earth tradesmen in my life, very impressed with the service, thanks for being honest and polite, we will recommend you to all of our family and friends
Sloppy and disrespectful
This is our third renovation in the past decade and we have never come across a tradesman as sloppy and ill tempered as Kane from Harley Plumbing. Would recommend all other tradies we have ever used but, sorry, can't recommend this guy. Pleased to say the other tradesman from this business was pleasant and did a good job on his unit, which is the only reason I'm giving the business any stars.
Harley Plumbing excellent service from start to finish
We have had a positive experience with Harley Plumbing with quotation, site visit, problem solving, price, flexibility, on time and friendly easy to deal with team. Recommended for all plumbing work from hot water services and air conditioners.
We had a problem with our evaporative cooling system over the Xmas/New Year period. The result was water through our lounge room ceiling & no cooling! After a call to Harley Plumbing, with a 40 degree day forecast for that week, they attended promptly & dealt with the trouble to have us up & going again - thank you Daniel! They were also most helpful with a report for our insurance. We will definitely use this company again. D
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.