- Verified customer
Home delivery is so much better than I expected
I always loved Harris Farm's quality of produce but, being a bit underwhelmed by Woolworths own home delivery, I only ever shopped at Harris Farm in store, expecting a sub-par delivery experience. Then I injured my knee and, on crutches, had no choice: I ordered another home delivery from Woolies and then one from Harris Farm for comparison. Wow. Woolies was meh, okay, but Harris Farm nailed it, and has now done so every time. The promotion of first three deliveries free enticed me and the standard of each delivery clinched it. This is now how ...I regularly shop (even after the knee healed)! Produce is never underweight—often well over, actually—and quality is excellent as always. The economics of replacements are always in my favour, and they ring me first to confirm. If very occasionally there is a small error, customer service ensures it is rectified fully, promptly and professionally. And THANK YOU for forgoing plastic bags! Harris Farm delivers in cardboard boxes. Woolies delivers in really excessive plastic, often double-bagged. That is so unnecessary, and environmentally unethical. Harris Farm also supports local farmers and industry, and was first to introduce the "imperfect picks" before the duopoly to keep more produce from landfill. I can't say enough good things about Harris Farm. They've completely won me over.
This is amazing!! totally recommend
It is an amazing service and it comes the same day ( if you order before 5pm)! It means there is no troubles with going to the store and they pick the freshest and best products that you don't see on the selves. The online order process is easy and you can see all products available. If you don't try this you are silly because you have no idea what you are missing out on!! thank you Harris Farm. P.S- the delivery guys are awesome too!!
- Verified customer
Absolutely LOVE this service!
I received my first HF online delivery order tonight and everything was fresh and it was delivered during a time that I was available and at home. I absolutely love love love this service and have already recommended to my friends! Can't rave on about how good the online selection has with the seafood and really good quality meats from proper butchers! The selection of house hold eco friendly detergents is also great. My eggs were delivered in perfect condition and my Gai Lan was crisp and so fresh. Honestly, I can't fault this delivery. HIGHLY RECOMMENDED.
First order, great service, fantastic produce, will be doing this again!
The produce was in excellent condition, the smell of all the fresh fruit and vegetables was amazing. The delivery was seamless, the delivery man was lovely and the quality and quantity of products we received was worth every dollar. We ordered a few different 'imperfect picks' and you could hardly see the the imperfections.
Wow just totally amazed at Harris Farm service on Christmas Eve.
I hoped for a delivery BUT had a back up plan that thankfully was NOT REQUIRED.
Fizal phoned early to l et me know that pomegranate seeds were out of stock and asked if I'd be happy with the fruit instead? YES.
Then a message to say the delivery would be up to 90 mins late. Then later I could track my order: Muhammad was 13 minutes away.
We look older than we feel and were 'touched' when Muhammad offered to carry our boxes upstairs. He apologised for being late - no worry ...
Your service was outstanding
I would like to compliment you on both your produce, and the service from your delightful delivery driver. I have been really impressed by the quality of all of the fruit and veg, and though it is more expensive than our local supermarket I am finding that the fact that it lasts for longer makes it worthwhile. Thank you!
Best home delivery service out there
Been using this service for years now - we love it! SUPER fast delivery - love the 1 hour rush option. Love how it arrives in recycled boxes with no unnecessary plastic bags.The quality is excellent, and the few issues we've had have been immediately resolved. Perfect!! My only suggestion would be to have the option to select the delivery time before you order.
Order not ready for pickup
Ordered for a pickup and it was not ready at the chosen time. I placed a last minute order and hte available timeslots to choose from should be adjusted to make sure you get time to get it ready. I would not have minded picking up later, if I had known from the beginning.
- Verified customer
Excellent fruit and vegetable quality
I find my notes are read and adhered to - for instance I was recently on holidays and placed an order for an hour after my return home - they came right on time so dinner that night was easy. Personal attention to detail.
Fresh, quality, home delivered - perfect!
I love the quality and home delivery makes this perfect for my family!
No more lugging boxes or bags around, queueing up, or shopping without a peek or two in the fridge or cupboard at the time to see what I really need. And less impulsive shopping.
Works for me.
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